Grand Palladium White Sand Resort & Spa
Riviera Maya 4.5
Overview
The Grand Palladium White Sand Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Built on a beachfront estate of over 1.220.000 m2, this Resort offers amazing views of the Caribbean Sea along an 800 meter long beach of fine, white sands.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
264
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium White Sand Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Only Royal Suites guests have access to those Royal Suites Facilities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Mini fridge
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Mini fridge
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Use of a canoe
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
Located beside the lake
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
Kids Club
Baby Club
Teens Club
- Children ages: 2 to 17
- All day activities at the pools and non motorized activities are included. Night shows are included at the theaters.
Type | Amenities | |
---|---|---|
Bar Churchill | Bar, Lounge | |
Bar Hemingway | Bar, Lounge | |
Swim up bar | Bar, Swim-up bar | |
Bar Las Rocas | Bar | |
White Sand | Bar, Beach bar | |
Bar La Isla | Bar, Swim-up bar | |
Bar La Laguna | Bar, Lounge | |
Sunset Boulevard | Nightclub |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
La Adelita | À la carte | International | Dinner | Dress code |
El Dorado | À la carte | Grill/steak house | Dinner | Dress code |
La Lola | À la carte | International | Dinner | Dress code |
Sumptuori | À la carte | Asian | Dinner | Dress code |
Chang Thai | À la carte | International | Dinner | Dress code |
Ribs & More | À la carte | Grill/steak house | Dinner | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
Poseidon | À la carte | International | Dinner | Dress code, Reservations required |
Tikal | À la carte | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
La Laguna | Buffet | Italian | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
El Gran Azul | Buffet | International | Breakfast, Dinner, Lunch | |
Hacienda | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
La Dalia Restaurant | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Bahia E Brasa | À la carte | Brazilian | Dinner | Dress code |
- Rooms: 264
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 1
- Kids pools: 2
- Outdoor pools: 7
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry services
- Medical services
- Meeting facilities available ($)
- Parking
- Photo shop
- Shopping onsite
- Tour desk available ($)
- Wedding chapel
- Jewelry store
- Clothing store / boutique
Beach Lounge
Beach
Pool
Pool
Swim Up Bar
Water Park Aerial
Kids Park
Kids Club
Lobby
Gym
Spa
Sports Bar
Chang Thai
La Lola
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Wonderful trip for a faily wedding
Maureen W on Mar 23, 2024
We had an amazing time at the Grand Palladium in Mexico. We weren't expecting to enjoy it as much - we would typically travel to an adults only place as our children are grown, but we went for a family wedding. The place was beautiful and the staff was over the top! The resort is staffed so well that we got so much attention from everyone. The bar tenders and wait staff and desk attendants and housekeeping were amazing. I want to specifically thank Hippolito at Portofinos and Emanuel, Jose (Alejandro) and Rosalie at La Hacienda. The food was way better than we expected as well. We ate at the buffets for breakfast and lunch and a couple of dinners. The fruit and vegetables were to fresh! They had stations to make fresh tacos, stir frys, omelets etc. It was very plentiful and very good. We also ate at Portofinos, El Dorado and the thai restaurant (I can't recall the name) and all were very good.
Spring Break 2024per
Darie M (Valley Stream, New York) on Mar 20, 2024
The Good - All of the staff were friendly and helpful! There were a number of options for dining, especially if you made reservations in advance with the concierge. You can make reservations for the day of and up to two days in advance. Access to the two neighboring resorts increases your dining and activity options and you can find a quick transport between resorts or walk. The spa was phenomenal. The massage therapist was excellent. I would recommend waiting to purchase services from a spa representative on the beach vs the front desk concierge. I will cost you about 1/3 the price. The food at Bahia e Brasa the Brazilian steakhouse was our favorite. The food was hot and fresh and we were each able to select the meat that was done the way we preferred. It was delicious, the best food we had while there. The food at the Argentinian steakhouse was our second favorite. The nightly entertainment at the Colonial was super fun. The live music, the silent party and the shows were all very entertaining The bad- Though our teen daughters loved Benito the monkey that roamed the restaurant (El Gran Azul) freely was frightening to some guests and was obviously used to jumping onto guest tables and chairs and helping himself to their food. I emailed the resort about a week before to request our rooms be on the same floor as we were 3 mothers and daughters traveling together. I received no response and by the time we arrived they were only able to accommodate us with the same villa but not the same floor. When I mentioned that I had emailed the resort prior to our arrival, the person checking us in was not phased. The ugly-There was an obstacle course at the pool that was closed the entire 4 days we were there. Everyday when we inquired about it, we were told it would open the next day. It was a blow up obstacle course so it should have been open or taken down instead of having the lifeguards aggressively blowing their whistles every time someone approached it. Finally the desserts. They were plentiful and pretty but the worst tasting thing on the resort. No matter which restaurant you ate at, the desserts were terrible. The cakes and cookies were dry and crumbly and anything that was supposed to be a mousse or cheesecake consistency was gelatinous instead. The only half way decent exceptions were the Gypsie's Arm at the Argentinian restaurant and the Tempura Ice Cream at the Sushi restaurant. Outside of that, desserts, no thanks!
Vacation Offers
-
Enjoy $1,500 in resort coupons with a minimum 4-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Punta Cana, Montego Bay, Puerto Vallarta
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