TRS Yucatan Hotel
What to expect (based on 5852 reviews):
5 most recent TripAdvisor reviews:
Excellent Getaway
Reviewed by ryanmP6648WW() on Feb 23, 2021
It was our first trip since COVID entered the world and it was awesome. The staff was helpful and friendly everywhere we went. The food is great. The pool is awesome. The beach was one of the nicest beaches we've ever been on.
vacation
Reviewed by lmontes2021(Rialto, California) on Feb 22, 2021
the service is wonderful the whole staff is very friendly and ready to help . the resort was beautiful and clean. they have many different restaurant to choose from and the lobby DJ was great to work off all the food we ate. it was close to playas del carmen. we would go again.
Great Vacation
Reviewed by jordansidni(Granbury, Texas) on Feb 22, 2021
My husband and I really enjoyed our stay there. From the room, to the pools, and restaurants everything was wonderful! 7 days was not nearly enough time to stay. We look forward to coming back very soon!
Amazing fun and relaxing stay at TRS Yucatan
Reviewed by nicolei797() on Feb 22, 2021
We had a wonderful time at the TRS Yucatan it was our third time at the resort but first time with TRS and we were very impressed with the staff and the cleanliness. Our butlers Ramon and Selene provided excellent service and were very friendly and knowledgeable. Shout out to Diana from the infinity pool activities, she was so amazing with the dance lessons, guacamole, and ceviche making! One of our favorite bartenders Pedro was great too and all of the staff were truly wonderful. Definitely recommend the upgrade to TRS it was worth it for the relaxing atmosphere, infinity pool, freshwater pool and beach cabanas. Thank you for an incredible experience!!
Terrific with a few problems
Reviewed by dcmc17(Swedesboro, New Jersey) on Feb 21, 2021
Just back from a week at TRS. It was our second time there and overall, it was still a terrific resort. Covid has caused a reduction in occupancy and so, not all of the restaurants are open each night, but at least two are open each night. We loved the food at each of the restaurants we sampled except for La Boheme. Menu was a little exotic for our tastes but others might enjoy it. Everyone was extremely friendly and accommodating and the resort was relatively empty. We encountered a couple of minor problems. We only had tepid water in room 6518 for days. We complained but they said they were aware of the problem and were fixing it. They did not so we switched rooms to room 6831 on day 5 which was an inconvenience but it had hot water. My advice is before you unpack, run your shower to check if the water is hot. Secondly, we confirmed a ride to our Covid test with two different butlers the night before but the next morning, no one showed so I had to walk over to Helios twice before a driver appeared. Speaking of Covid testing, the resort is using the test to trap you into meeting with a representative to schedule your appointment. We told them upon check in that we did not want to attend their presentation for their travel club but of course, they made us meet with someone anyway to get a testing appointment and that presented the opportunity for the representative to give us a shortened pitch. The kicker is that even after that, they gave us two testing appointments for my wife and me over an hour apart. Luckily, when we went for the first appointment, they gave us both the test. Finally, a few very minor suggestions would be to add some shade to the infinity pool along with some trash cans. Changing up the music every few days at the pool would be great so you don't have to listen to the same soundtrack all week.
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.