Secrets Capri Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 12520 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Sister-in-law’s Birthay

    Reviewed by joegK8076UH(Millbury, Massachusetts) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just wanted to give a big thank you to the staff at seaside grille. There are 18 of us on vacation together and tonight we all celebrated my sister in-laws birthday. The service and the food were great. They really went out of the way to accommodate our crew. Thank you to Julio, Marvin, Samuel, Eradio, Alejandro, Carlos, Perla and Salmo. Also thank you to our concierge XO.

    Cancun

    Reviewed by danno606(Landing, New Jersey) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Secrets Capri is very nice. Good location, good food, top shelf drinks, nice beach, nice pool, great entertainment. Rooms are nice but they are arranged like an Embassy Suites where the sounds at the bars and lobby area come straight up like a silo. It can get noisy if you're not part of the party downstairs. Also, if you're planning any off premise activities expect them to take up most of the day. There is no "we'll have you back by 12:30".

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Vacation trip

    Reviewed by lady1820(Bronx, New York) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was perfect weather. The people that worked there were awesome. The beach was great, better than other parts of the island. I think the shows could have been better. I’m a U C member and I wish the club for the members could have been bigger with a bar with top shelf booze and some hors d’oeuvres and snacks so that people have a place to go before or after dinner . Breathless had the best UVC club, got to meet other UVC members.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Beautiful Resort

    Reviewed by elledevo6() on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We returned from a four day trip to Secrets Capri and thoroughly enjoyed ourselves. The yellow stucco and red tin roof give off a great Mediterranean vibe when you drive up. Several reviews state the property is old and at (just) 16 years, that may be true, but honestly, the only thing that made it seem old was some of the outdated furniture. We don't come for the furniture so we did not care about this one bit. Service: EXCELLENT. This staff was wonderful. I'd take all my characters if we called them out by name. Super impressed! Pool: Excellent, clean and well kept, looks just like the photos. One side is sun most of the day, the other shade. Plentiful seating and umbrellas. The downside was the hot tub which wasn't that warm. Beach: White sand, blue water, clean, not crowded, water sports, plentiful seating or space to relax. Downside here is beach is public property allowing smoking, which is quite uncomfortable (and annoying) for non-smokers to be surrounded by smokers all day. Activities: FUN!. Participated in several outdoor and night activities. All were a great time and enjoyable. Room: Dated furniture, maybe, but who cares? It's well kept, clean, spacious, and very nice. The place as a whole is on the smaller side so there isn't a ton of walking to get where you need to go, but it's not so small there is no privacy. We give it an A. Secrets Capri is somewhere we'd visit again in the future.

    Charming smaller resort.

    Reviewed by Hair-Hat-Mike(Highland, Indiana) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Smaller than most all-inclusives but charming. Food was just fair except for the Asian restaurant which was excellent. It was a very easy walk to anywhere in the resort. The beach was nice (white powder sand) and the staff was outstanding.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-5