Secrets Maroma Beach Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 16321 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent!

    Reviewed by Inspire21032354082() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was pristine! My husband and I thoroughly enjoyed the friendliness of the staff, the food options, the daily activities offered, the room service. We were wanting for nothing during our stay!

    Seaside Grill at Secrets Maroma

    Reviewed by chalmera() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Pablo was phenomenal as our server. The food was perfectly cooked. You must try the corn soup and creamed spinach. They both perfectly complemented the steak and grouper that we had. Highly recommend!

    Great hotel, but avoid the “Unlimited” vacation sales session. It was brutal!!

    Reviewed by Anders N(Waverly, Pennsylvania) on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love this resort, this was our second time there. AM Resorts do a great job with their properties. The Mexican people are absolutely wonderful, kind and always helpful!! In 4 trips to AM Resorts in Mexico We have yet to meet a staff member who was not friendly, until we went to the “Unlimited” sales pitch! The first two people were reasonable, but the woman working as the closer was brutal. She would give used car sales people a bad name!!! Avoid the “Unlimited “ sales pitch!!

    Seasoned traveler who travels 250 nights a year.

    Reviewed by AL G() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot put into words the level of personal service you receive. This isn’t downtown Cancun with whistles blowing and tequila poured down your throat. This is simply the best trip I have ever been on. Excellent food, excellent service. Excellent beach and amenities. Benito and Ricardo on the beach, were non stop with excellent service. Alberto at the swim up pool and Luis at Oceana, I wish I could say more about how well they cater to your every need. I never saw or met anyone in a bad mood or having a day. Everyone actually loves their job and it shows they care. This is my new go to spot. Worth the money. You won’t be disappointed.

    Secrets Maroma family vacation

    Reviewed by bernardhamsher() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Secrets Maroma is a beautiful resort in a prime location. The room was beautiful and very comfortable. and the housekeeping staff were excellent. Food quality was very good and the servers and bartenders were also great.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4