Hotel Kabuki

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2577 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Thanks Micah and Rosie!

    Reviewed by brennanp481(Seattle, Washington) on Aug 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We picked Hotel Kabuki on a last minute a anniversary trip to San Francisco and loved it! Excellent staff with quality rooms in a unique local neighborhood! Arrival was quick and friendly, and they had a World of Hyatt check in desk. They remembered my Discoverist amenities (water pre-placed in room and delivered daily) which was a nice touch. Rooms looked exactly as pictured online, and the lobby is SUPER trendy. The bar gets busy on the weekends, but there is plenty of seating throughout. Loved the turntable and record collection. Housekeeping met expectations, and the bed linen is high quality. Breakfast is skippable, but it's nice to have as an option. It's obvious someone put a lot of thought into the quality of the ingredients and it's presentation. I thought their beehive was a cool idea, and it was interesting to watch the bees as we ate. Other reviews complain about the amenity fee, but it's honestly worth it. Loved the welcome drinks, WiFi was fast and reliable, and premium streaming channels on the TV made it feel like home. Bike rental was also available (we passed) but it was nice as an option. Above all was the quality of the staff! Stephanie quickly confirmed our reservation via phone and added my girlfriend's name. Micah (you're AWESOME, best check in I've had yet) was friendly and had a fun personality. She gave great recommendations and was very responsive. Also, Rosie at the bar was welcoming, fun, and helped us plan an anniversary dinner in North Beach with a personal recommendation. Bravo to the team! We hope to see you on our next visit!

    Wonderful ambiance and great staffs

    Reviewed by Dawn M(Dubai, United Arab Emirates) on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First of all, I would like to thank one of your receptionist who was helping me to find my bag. This lady today made me happy and let me leave this beautiful hotel with great memories. I think the Kabuki hotel has identified as a unique decoration which makes think who came up with all of that. For my next visit to SF, I definitely will get back to kabuki hotel.

    It was OK.... but not convenient to Muni

    Reviewed by Tigerlight206(Texas) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Kabuki is definitely unique but I prefer the more traditional Hyatt full service properties. We were booked for four nights but moved to the Grand Hyatt SF after two (which we liked much better). As a Hyatt Globalist we got upgraded to a suite but the room reminded me of a 60s era college dorm in some ways: remodeled but obviously old building with loud and clanky AC in each room. Small windows. Exposed pipes, and lots of stains on the newish carpet (light colored), too. The huge TVs were nice but in our room the streaming features such as HBO Go (which is supposedly complimentary) didn?t work... water pressure was also pretty mediocre. Breakfast was sub par - like a limited club lounge offering (minus the all day perks you get from a club). I liked the berries but (oddly) there was no breakfast meat of any kind available.... for $60 including tax and mandatory tip for two it’s a pretty poor value, even in SF! I disagree with others on the quality of the location. It?s great if you want to be in Japantown but it?s NOT very convenient to the Muni Metro which we like to use when in SF. The positives are well documented: clean, nice staff, unusual decor, nice gym (although I don?t think it?s any nicer than a standard Hyatt Regency gym unless you want to box or take a yoga class). Bottom line: Kabuki has character but we were much happier at the (also well run) Grand Hyatt.

    Was Lovely

    Reviewed by hairbyvinniev(San Diego, California) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Went to San Francisco for the weekend and stayed at Hotel Kabuki. Now a Hyatt Brand. Was in Japantown. Lots to see and do. Staff was very nice and friendly. Our room was nice with a balcony. The shower was great.Slept like a baby. Will be back.

    NO Bathroom Door

    Reviewed by SouthBayMom_10(Los Angeles, California) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We have been staying at the Hotel Kauki for over 20 years. Love the Japanese Center and many restaurants and shops near by. However, we are confused why they removed the bathroom door after their renovation. They have a door to the toilet but that's it. From the bed you can see into the shower. This might be fine if you are alone but when you are traveling with other people, it can be quite akward. When we filed a complaint, the Hotel put up a privacy screen but the fabric on the screen had small holes so you still can see through the screen when the light was on in the bathroom. We put a towel over the screen to get privacy.

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