Overview
Dating back to the turn of the century this one of a kind hotel, across from Union Square is a place to be seen and experienced. Elegantly appointed guest rooms, panoramic views of the city and historical components.
Check in
4 p.m.
Check out
11 a.m.
Rooms
1195
Inclusions
Rooms
- 1 king bed, or 2 double beds
- Located in the Landmark building
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Located in the Landmark building
- Landmark building
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Amenities
The Oak Room Restaurant
Exterior
Fitness Center
Clock Bar
Landmark Lobby
Union Square
Cafe Rito Pantry
Location
Reviews
Not recommended at all
peppyabc (Bristol, United Kingdom) on Apr 09, 2024
I really would not recommend this hotel. In addition, it looks like they’ve removed the possibility to review it on Google - or at least I can’t see the option to do so. Their response to other negative google reviews says it all actually, it is sub standard in almost every respect. Drastically in need of a major refurb both cosmetic and staff. Our room was really not clean, there was a filthy t-shirt hanging over the shower when we arrived and the whole room was grubby. The entire hotel is shabby. We complained and housekeeping came and removed it. We then discovered that the shower gel container was empty. The following day, they turned the beds down but didn’t refill the shower gel or clean the bathroom. Complained again and the person at reception said they’d credit my Marriott account with 5000 points by way of apology. That corresponds to £20…..! I’d expect a little more from a supposed top hotel for being given a room with the previous inhabitants filth. There were 2 (!) teabags in the room - both the same type, but no kettle to make tea with and only take away cups and plastic stirrers. No plugs near either of the beds. No automatic lights in the room so one has to fumble around the lamps in the dark to find the switch. The whole place feels cheap and nasty yet with astronomical prices. Most weird and confusing of all is their odd daily fee charge. The guy who checked us in raced through all the information at top speed, making it impossible to take in or fully understand everything. He gave me a piece of paper with all these supposed perks on, from 2 x free cable car tickets to $30 a day spend on food & drinks. I assumed this was because of my member status. He told me we HAD to use the $30 each day or we’d lose it. On checking out however I realised we’d been charged a daily “destination fee” of $30 and when I questioned it I was told that they charge this amount and then “give it back” in food & drink! What on EARTH is the point of that?? Except of course to confuse guests and trick them into spending at least $30 a day there. Absolutely bizarre and absurd way to do things and quite dishonest I think. This is no longer the grand hotel it still pertains to be. I would never stay here again.
Historical Charm in a great location
877juliol on Mar 27, 2024
This hotel has a lot of history within its walls and that also brings some nuances that might impact your stay. Fantastic location, comfortable bed, room has high ceilings and overall a nice design. Because of the age of the building, soundproofing (external and internal) is an issue. Personnel is amicable and there are dining options in the building. Solid option if you are visiting SF.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
