Fairmont Chateau Whistler

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4505 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Weekend Getaway

    Reviewed by Maisy_AB(British Columbia, Canada) on Nov 14, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Fairmont Hotels are great and this was no exception. We took a few days during covid so our experience was not normal. Still, the room was lovely, staff very professional. The pool/fitness area was open for use but required appointments. My only criticism is that there were several hotel guests wandering inside the hotel's public area without a face mask. There were signs posted in the lobby and instructions that a mask was to be worn indoors but these rules did not seem to be enforced. And I understand that the hotel doesn't want to offend or upset guests but it is at the expense of those guests who abide by the rules. I have stayed at several hotels during covid; and this one was the only one which was purely for leisure and also the only one where I saw many many guests roaming the public spaces.

    Individual ratings:

    Service

    Service-4

    Value

    Value-3

    Wonderful Place to Escape during this Strange Time

    Reviewed by GwentheTravelAgent(Vancouver, Canada) on Nov 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Fairmont Chateau Whistler has always been the best place to stay. Whether it's a girls weekend, a romantic getaway, a corporate function or family time, this "resort: has it all. As a corporate travel manager, I've had access to many wonderful properties but I keep coming back here. I often visit these properties with my client's perception in mind, looking at details to ensure I'm recommending the right place. When you arrive at the Fairmont CW the staff are not just friendly, they are invested. They get to know you, create rapport and make you feel welcome. Our room was upgraded to a beautiful Valley View Jr Suite, the attention to detail is incredible and the size of the room was amazing! Amenities for both myself and husband were in the room on arrival, including a cute little junior robe to wear to the pool. The hotel is beautifully located with manicured gardens directly and they are accessible to all guests. It's great to dine at the mallard lounge while your kids runs out to play on the lawn while you finish up your cocktail. The pool, spa, steamroom and sauce all add to an awesome getaway experience. You need to stay here now!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Amazing staff

    Reviewed by Getaway189071() on Nov 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Yesterday I surprised my partner with a cake.It was our anniversary. We rekindled our relationship.After 30 years later.I phoned the hotel to arrange a cake.I spoke with Alex.She put me thru to Dave.My partner was swimming at the pool.After he finished the health club staff.I believe Sarah and James.I hope I got the names right.Surprised him with a cake Thank you all who went out of there way

    Family Trip

    Reviewed by travel4free(Delta, Canada) on Oct 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have to stay this was a perfect stay for our family of 10. I especially like how seriously they took the Covid protocols. We liked the Mallard Lounge, nachos on the patio deck, the free hiking tours, bike rentals , and rooms. The mountain air was so clean and crisp and the walks and hikes made us forget about Covid 19 for the weekend. Don’t stay anywhere else.

    3 night stay

    Reviewed by andrew d(Whitestone, Canada) on Oct 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    we stayed here for 3 nights. the location was great, the complex itself is grand. the staff were warm and friendly and very helpful. our room was very large and comfortable and clean. the pool and spa area was very nice. the bar staff were exceptional, friendly warm and welcoming. a great stay

    Individual ratings:

    Location

    Location-5

    Service

    Service-5