Fairmont Pacific Rim

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3817 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Next level hotel

    Reviewed by C2705YVmarkusk(White Rock, Canada) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I were there to celebrate our 16th Anniversary. The staff made it a PERFECT day! The resort is beautiful and top tier, but the service is unlike anything I’ve experienced in North America. A special thank you to Chad (at the front desk) who put us in an amazing suite. Every delivery of food, snacks, pillows etc was a great experience from a staff who made us feel welcome. Thank you for an amazing time!

    Best StayCation!

    Reviewed by Q2769NZdawnp() on Oct 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    So great to have an overnight at this amazing downtown hotel. The rooms are so clean, you can feel it upon entrance to the hotel. They have so many health and safety measures in affect yet it's not overwhelming, you just feel at ease. The rooms are gorgeous, with state of the art technology. Very spacious and modern, beds are super comfy! The pool area is a must, everything is clean, well controlled with limits to how many people can visit at a time and the customer service is warm and friendly. One of the best hotels I have ever stayed at!

    Individual ratings:

    Service

    Service-5

    Nice clean rooms

    Reviewed by sosotravelsagain(Vancouver BC) on Sep 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I booked a one night stay with my bestie (in my bubble of course) to have a night away and just hang out. The hotel was nice and clean and when we got to our room it was absolutely spotless! We appreciated this during these COVID-19 times. My only complaint is that we did not get any swimming pool time. I appreciate that one has to book times - but for the price that we paid for the room, we were upset that we could not book an hour of swimming. For this reason, I would not take my kids due to the fact that we may not get some pool time for the high price of the room. We are grateful for the upgrade of free parking and also late check out at 5pm.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    One of the best stays in a Hotel !

    Reviewed by swappy919(Winnipeg, Canada) on Sep 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed for 2 nights in early September. And everything was just excellent. From the underground car park, to the awesome lobby and check in process. We had the signature harbour view room, and what a view it was. Absolutely breathtaking. This is a property which takes Covid 19 precautions seriously. Every guest is required to wear a face mask. Every surface was being wiped down meticulously. Room service for in room dining was great, the presentation and food both were excellent. But in the end, what makes Fairmont worth the price is the service and the quality of staff. Every team member is eager to help with a smile, very professional and they go out of the way to make sure you are 100% satisfied.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Ismael and Franklin Stars of Visit

    Reviewed by maliksayadi() on Aug 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As always, An absolute pleasure to stay at the Pac Rim. Ismael from the Lobby Lounge and Franklin from the Concierge Desk made our stay feel equal (if not, better) than home. Thank you again to both gentleman for going above and beyond for over 10 days of exceptional service. The true Fairmont experience. We will be back. Best, M