Meet Juliet, WestJet's digital travel assistant
She's here to help at every stage of your journey.
Juliet on Messenger 
Juliet on Google AssistantJuliet will help you plan and book your trip
On Messenger, she can provide inspiration, show you deals and promotions, and book your flight.
Juliet on Messenger
She's there before you fly
On both platforms, she knows about baggage allowance and fees.
She can calculate whether your bags are carry-on or need to be checked.
You can ask about bringing your beloved pet.
Juliet on Messenger Juliet on Google Assistant
She's there for you on travel days
She'll show you flight status, can answer change, cancel and check-in questions, and tell you what documents you need to travel.
Juliet on Messenger Juliet on Google AssistantWe're always here
Juliet is powered by Artificial Intelligence which means she’s going to become more capable as time goes on. The more interactions she has, the more she learns. On Google Assistant, if she doesn't have your answer today she'll send you to the right place on westjet.com and if you're chatting on Facebook Messenger, she'll connect you with our friendly Social Care team.
See how Juliet works
Introducing Juliet on Messenger