Cocobay Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2930 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Cocobay Nightmare

    Reviewed by 952arth(Madrid, Spain) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We booked 7 nights at Cocobay Hotel , a private pool bungalow. We arrived on Sunday 11/04. They gave us the pool bungalow. The same day front desk told us that they will upgrade us. Following day they put us in the farthest cheapest bungalow with now private pool and no views. I requested an explanation of the "upgrade" and they started to tell me that the hotel operator paid a different thing ...when I tried to explain to all staff, front desk, manager, reservation people... they gave me the same excuse. They dont respect us as clients. They told me that I didnt understood the meaning of "upgrade".... maybe they have the "up" upside down ..... The fact is that I leave . I asked for the unused nights to be returned. Still they didnt return the money and I hope they will do it some day. I move to Carlisle Hotel in Carlisle bay. Is the best hotel . And the most important thing : staff treats respect you and treats you well. I will never go back to cocobay and I will tell all my friends and partners that use to go to Antigua to never book in cocobay hotel.

    Individual ratings:

    Location

    Location-1

    Rooms

    Rooms-1

    Service

    Service-1

    Smiles all the way!!

    Reviewed by Cab0F(Amityville, New York) on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent five nights at CoCo Bay!! The resort is absolutely beautiful. Rooms are great and the views are priceless. The pool areas are amazing and you never want for a lounge chair. Plenty of room for everyone. The beach is a two minute walk down a path and it is breathtaking. Drinks are available right to your beach chair as well. Thomas was the waiter on the beach and he was awesome! Restaurant was all sit down meals and the menu changed every day! There is a snack menu and panini's daily! I would love to give a shout out to the following staff for superb service!! Jermaine, LeeAnn Rose, Daverne, Sasha and Denise!! Thanks for making the six of us feel so welcomed!! We will definitely be back!!

    Individual ratings:

    Service

    Service-5

    This Spot Was Worth The Wait!

    Reviewed by jasonsgordon(Maryland) on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Let me tell you once I booked this vacation, I had been waiting to get here like a kid waiting on Santa Claus and it met my expectations! If you need TVs in your room, this ain't the spot for you. If you like simple luxury and relaxation, this is your spot! The hosts were awesome! Shout out to Sharron who totally made our romantic dinner on the beach better with his recommendations of wine pairings to go with our meals. The lobster was awesome! You must add the Romance package to your stay it comes with a floating breakfast, a couple's massage and romantic ocean view dinner! The floating breakfast was an awesome experience to go along with the two women who gave us the massages (their names escape me). The decor of the room was simple luxury. They greeted us with a bottle of champagne on ice! We had to ask for face cloths which the front desk attendant Golda quickly got resolved. Foodwise, the menu changed every day some meals are hits and there are some near misses with the aspect. A key suggestion for those with healthy appetites is to ask for more than one helping or pick multiple options which the staff grants willingly once you ask. The bartenders (all of them) were on point! Bring your own tumbler to the pool bar before the beach they'll fill it! Pizza on Thursday is also a dope addition. The pizza was fiyah and wish I could have finished my seafood pizza but was stuffed that day. Only suggestion I have that could have made tgis trip totally flawless would have been if the plunge pool was heated. Other than that, my wife has told me that we HAVE to come back to this resort again. Thank you Cocobay Resort and staff for an excellent vacation!

    Island Joy!

    Reviewed by nyema(Bronx, New York) on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I chose Cocobay because I felt the suites offered a private and safe experience for travel during COVID. In addition I wanted to try the floating meal experiences. From the moment we arrived I felt safe and appreciated the measures in place to keep guests healthy. There are sinks to wash hands in various areas and sanitizer, the staff wear masks and the set-up allows guests to distance. When we first got to our suite our porter Darian helped us get settled and was super friendly. Kimlet was most helpful to us during our stay with accommodation requests. If we needed anything she really was great in making sure our needs were met. Sam the head chef made our last night fabulous with a wonderful final meal and was a gracious host. The grounds are clean, full of tropical flowers and plants and areas to enjoy views of the ocean. Wouldn’t be surprised if you catch a rainbow. We did! We had a premium waterfront pool suite. We couldn’t use the pool as it was a bit too cold for us but did enjoy the outdoor tub, hammock and Adirondack chairs. Perhaps in the warmer months the pool will be warmer too. The resort is cozy but there are lots of places to roam and relax including the beach. There’s that lovely hut you see pictured over the water that was a nice relaxation spot. We reserved the Black Rock pool at Sheer Rocks and had a floating meal that was really beautifully done and tasty. We also dined at Sheer Rocks restaurant one night too and the tables felt private with super romantic views. There was a bit of a wait for service for meals at the main restaurant especially during breakfast. Hopefully that will improve. Be sure to bring your bug spray because there are mosquitoes at night. Not sure why but there were quite a bit of flies on the beach when we were out there one morning for sunrise. Robes and slippers are available upon request. Overall friendly staff, unique experiences, private pools, relaxing setting and romantic stay. I’d say Cocobay is a top choice and great value for Antigua.

    CoCo Yay!!

    Reviewed by 7694(Chicago, Illinois) on Mar 30, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent five nights at CoCo Bay in a Premium Waterfront Suite. Loved the privacy of the Mango Cottage and would definitely recommend if looking for seclusion and privacy. I would suggest some type of side table for the verandah, because there is nowhere to sit things down while outside. Contactless check-in was a breeze and we were able to go directly to our room. The staff was amazing Kamlin, Chlo, and Charrise at the front desk were very attentive and Louis at the bar always made sure my wine spritzer was perfect. Roxanne at the beach was always ready when my cup was empty. The food portions are small but filling. We were never hungry between meals because Paninis are served at the beach bar. Views are amazing from everywhere and is the perfect size resort, I will return.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5