Cocobay Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2855 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Awesome

    Reviewed by RufusAbercrombie(Swindon, United Kingdom) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A Beautiful, spotlessly clean resort! Deluxe cottage was everything that we expected with a very welcoming pool to dip into on a humid day! All inclusive is a great option, especially as it is waitress service each evening, as opposed to a buffet, help yourself service that we have experienced on previous holidays. The lobster cruise was just amazing, and was the highlight of our trip; I would definitely recommend this. Pools and beach are excellent, though we did feel a bit overwhelmed at times, on the beach, when we were approached numerous times to book the jet skis, that we didn't want to do! Overall, excellent all round. We will return!

    Paradise

    Reviewed by ddagley(Houston, Texas) on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I traveled to Cocobay at the end of July. We were a bit anxious to travel at this time during the Pandemic, but we felt very clean and protected throughout our entire stay. All staff wore masks, hand washing/sanitizing stations were abundant, and the individual cottages were a major incentive for us. We had first traveled to Cocobay in 2014, and have been wanting to return ever since. It was exactly as we remembered it! We were greeted with the BEST and most accommodating staff. Glendale always had a smile on his face and Kiffany made sure that we were taken care of at each meal she served us. The food is DELICIOUS! At each meal you have choices for 3-4 courses and there was not a single meal that we left food on our plate. You can also order a la carte if you want. There's an option of bar bites, paninis, pizzas, and pastries for breakfast if you would like other options. We never wanted to miss a meal at Rafters though! We stayed in a cottage with a private pool. We did wish for a bit more foliage to cover parts of the pool from view from the walking path, but that was our only complaint. The views are spectacular, the pools are beautiful, the bed is comfortable, drinks are flowing, and food is tasty! We will be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Great Visit...3.5 Stars

    Reviewed by Rich30306(Atlanta, Georgia) on Jul 24, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Thank you for a great vacation during these crazy times. The resort is very focused on proper protocols during COVID 19. Your temperature is taken upon arrival, hand sanitizer is used, masks are worn by all guests as you traverse the property and the individual huts are perfect for social distancing. The beaches and pools are really nice. We stayed in a waterfront cottage with a pool....we loved the views and the pool was awesome. We spent a lot of time on our deck in the pool looking out over the water. The staff are all very friendly and a real asset to the resort. The cottages are very comfortable with great A/C and fans....actually gets cold at night. What didn’t work so well: - The food...it was very hit or miss. Some parts of a meal were good and others not at all. I expected more/better based on the reviews. - The grounds...while pretty they could use some TLC. - Basic cleaning up...cups and bottles around the resort are left for days without being picked up by the staff. We say empty bottles of water, coke and cups not picked up for 4 days at one of the huts by the water. Garbage not picked up when it is 5 feet off the walkway. I expect much more from a 4 star resort. - General maintenance. Coming off a 4 month shut down, I would have thought that many maintenance issues would have been addressed....they weren’t and the resort can use an overall spruce up. Overall we had a great vacation but there are better places to stay for the $. If the issues above are all addressed then this would be a real good 4 star resort.

    Awesome Anniversary Trip during a Crazy Time

    Reviewed by Iluvtwins(Thousand Oaks, California) on Jul 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We decided to go to Antigua after our 30th Anniversary trip to Thailand and Bali had to be cancelled. When we started to look for hotels we knew for sure we did not want to book at Sandals. We have been to a Sandals before but now at our age we tend to like the smaller more boutique hotels better. We were sure glad we chose Cocobay Resort. It was the perfect hotel to just unplug from this craziness of Covid. Coming into the country we felt completely at ease knowing how strict they were with testing and exposure. When we got to the resort they were also very careful and followed the set guidelines with masks required to walk around and sanitizers in the room and around the resort. That being said, we were able to enjoy our time there and completely relaxed. No tv, means no horrible news every night!! We spent our days at the beach and the pools and came back to our room (Mango) and spent our afternoons in our plunge pool and relaxing on our patio overlooking the ocean/bay. Mango is the second to the last cottage down near the bay so it is a walk from the restaurant, but felt very private. Our pool had sun almost all day and was the perfect temperature! I was worried about sand fleas and mosquitos after reading some reviews, but we did not have a problem until the second to last night when the wind died down and it was humid and still. My husband got multiple bites that night at dinner. Sand fleas must have a season cause he did not get bit at all and he is usually a magnet! We loved the food and all the choices at the resort. I felt that the chef did an amazing job with portion and presentation. We loved the Rose wine they served at lunch and dinner and soon it was our go to option. We did the Romance package and had the floating breakfast and dinner on the beach. Both were very special and totally worth it. The staff are awesome at the resort. They are friendly and always there to help you. Jermaine and Glendale stood out so much that I remembered their names and I never remember to take note of names. If you are looking for a smaller more intimate resort then this is your place. Don't hesitate to stay here. You will be glad you did!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-5

    Excellent beaches, happy/kind employees, good for social distancing

    Reviewed by ClaireBeauchamp(Boulder) on Jul 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is made of individual buildings for each room. There are no interior hallways/spaces, it's all open air. There are a couple of pools, which we NEVER used, but for good reason. The two beaches on either side of the hotel are beautiful and easily accessed. The water is warm and calm, so I never wanted to go into the hotel pools. We did, however, use our plunge pool at our room a bunch of times. It was super convenient to hop in after a hot day and rinse off while staring at the sea. I read a review that said their plunge pool was in the shade. Ours (Green Fig was our room) was always in the sun, and therefore, always warm and useful. We didn't end up using the outdoor tub hardly at all...just once. But, having a place to rinse out our swimsuits outside and hang them to dry was extremely convenient. They offered a different menu every day we were there. The breakfasts largely stayed the same, with one "special" on the menu. You could choose continental breakfast (toast, pastries, cereal, granola, fresh fruit, etc.) or the full breakfast (bacon, sausage, eggs, tomatoes, and other add ons, such as a sweet potato cake, baked beans, etc.). The special would be something like a breakfast burrito, or waffles with berries. The lunches and dinners included multiple courses. Lunch had a salad/soup/appetizer, a main course, and a dessert. Dinner would have an app, soup, main, and dessert course. There are items you can order at dinner which are an added cost, but we found plenty of options and never opted to pay a supplement. My husband is a vegetarian (well, vegan, but that didn't work here) and they did their best to accommodate him. They had almond milk for the breakfast (they ran out, but offered soy milk as an alternative for a couple days). They will gladly adjust items that are cooked fresh. So, if there's a pasta course with shrimp or chicken in it, they'll omit that protein and just include the veggies/cheese. They offer one vegetarian main course at each dinner. They often included some amount of dairy, so you have to be a little flexible (if possible). They will make you something if there's no veggie option, but you have to accept that it may not be as well thought as other dishes. We thought the kitchen made tasty food, though. The upper (large) bar also had snacks in the late afternoons, and those pizzas were TOO good. We ate more than we should have, lol. The drinks were good, but like any other all inclusive, not really amazing. Nevertheless, there were plenty of younger folks who managed to drink enough, lol. There are lots of great people working here, but there were a few that really stood out (Keva, Jermain, Davern, Glendale, Antonette, Denise, and Christof). They went out of their way to say hello, come over and chat for a couple of minutes. They knew us, and were always so nice and friendly. The beaches were lovely. Valley Church took more effort to get to, but had nice seashells, calm water, and a variety of sand. The locals often took the closest/softest sand area, but there were at least 2 times when I had the entire beach to myself (I think that was because the other hotels were still closed mostly, and no cruise ships were there). If you're here when the cruises have resumed, I would recommend going after 3:30pm, when those visitors would have left most likely in order to get back to the boat. They included a bottle of gold rum in our room, and the fridge had mixers (Coke, Sprite, ginger ale, soda, and a couple beers and waters. They replenished the fridge mixers, but sometimes we had to call the desk and ask for that service to be done. Our room was kept clean, there were almost no bug sightings inside (and considering how much we opened our doors going in and out, that's pretty amazing). There's a bunch of "wildlife" on the property. There are two cats (Jasmine and Aladdin) that "work" all the meals in the dining room, making the rounds and getting fed from many tables. There are mongooses all over...they avoid people but love stealing left behind food scraps in the bar area. There are tons of finches that chirp all the time. There are some pigeon like birds that perch on the buildings in the early morning and around dusk, cooing. There are a bizillion lizards. There are tons of hermit crabs wandering all over property. OH - and at night, when you're walking on the paths, they can get dark...use your cell phone flashlight. We encountered a (land) crab as big as an adult foot and a tarantula on different nights. And there are a ton of tree frogs that chirp every night and after any rain storm. It was SO loud around our room every night, but thankfully, I was able to get used to them and sleep through them fine. Most people respected the law (there is a national mask law, they can fine you if you're not in compliance), but there were some young people who used every excuse to not wear a mask (I was at the pool, that's why; I'm at the bar, so I'm drinking, that's why). You'd run into people walking around the long paths through the property without a mask, totally unacceptable. We avoided those people like the plague (no pun intended), and felt pretty safe during our visit. We always wore a mask if we weren't actively eating or drinking and were in a shared space. They provided us a bottle of hand sanitizer in our room, and there were handwashing stations and sanitizers stashed in different places around the property. The snorkel gear seemed to be disinfected (but wasn't the best gear, honestly; you can get by with it, though).

    Individual ratings:

    Location

    Location-5

    Service

    Service-4