Sandals Grande Antigua Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8158 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    First Class experience from the first minute

    Reviewed by Ian M(Kyrenia, Cyprus) on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    An amazing first time experience at Sandals and one I look forward to repeating. Everything we required was catered for and nothing was too much trouble for the many staff around the resort. An incredible beach resort that caters for all tastes and in an amazing location that we never got tired of looking out from. Highly recommended

    So/so experience. Beautiful resort however not so friendly staff.

    Reviewed by Bigant1982(Staten Island, New York) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Currently staying at the resort and still have 3 more days to go. I am going to give this an unbiased and fair review. Over all I am going to rate it a 5 out if 10. I will start with the pros. Service so far has been good. The food is decent. I am born and raised in NYC so I am used to good food. That being said I will give them a 8 out of 10 on the food. However portions are small. So order double if you are a big eater. The resort and the grounds are maintained very well. The beach is beautiful and very clean. Calm, warm, clear waters. Room was nice and well kept. Room service was done on the regular and the turn down service is a nice touch. We stayed in the club level Mediterranean suite. Third floor, no view of anything at all besides tree tops. Here are the cons. First and foremost: a LOT of the staff is VERY unfriendly, rude and overall, outright nasty. It’s as if they can’t be bothered and asking them for anything ticks them off. However not ALL of the staff was rude some were very nice and had a pleasant demeanor. Number two which really put a bad taste in my mouth and aggravated me very badly is the RELENTLESS beach vendors. They are very very persistent and very pushy. So outspoken and pushy they would actually say things like “you haven’t let me make any money off of you” . You can say no to them ten times and still they will repeatedly approach you asking for deposits and upfront payments. They will offer you every imaginable drug there is. However one of the vendors was great and I want to give him a shout out. “Mr Brown” was by far the best. Best prices and best services offered. Very friendly and very attentive. Not pushy or overly aggressive. If you plan on relaxing on the beach think again. Stay by the pool if you want to avoid the relentless onslaught of vendors. Which is sad because the beach is gorgeous. There is no way around this due to the fact it’s a public beach. I was considering joining the sandals loyalty program seeing as how this was my first sandals stay but now I will not due to the attitudes of the staff. There is way too much, both good and bad to continue typing so I will leave it at this. Sandals, step up your game. Get your staff in check or replace them. If they don’t like their jobs they shouldn’t be here. Plain and simple.

    Loved this hotel

    Reviewed by KFM1968() on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Having read a recent review I would say that I have stayed in a lot of 5* hotels/ eaten in Michelin * restaurants and I have nothing but complimentary things to say about Sandals GA. the food has been great and the staff pleasant, happy and helpful. The accommodation has been in keeping with the island and I have had a lovely holiday. Perhaps the gentleman who slated the staff should consider his attitude to them and ask why all other reviews are positive... Matt

    We loved it here way too much

    Reviewed by 497alyssan(Boston, Massachusetts) on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place was incredible (please don’t listen to those negative reviews)! We ended up trying all the food it was amazing- bayside breakfast/dinner, Mario’s anti pasta bar, drunken duck wings, barefoot jerk chicken, soy sushi, and more. The best part was the friendly and personal staff. Shout out to play makers our girlllllll Sasha for being absolutely amazing, Nia for putting up with us at dinner , and Oshane (chooo choo). Also shout out to Kanisha (Mario’s) who made our first nights a blast, Delmore for the incredible pictures, Mario (drunken duck) for the custom grilled cheese, Denelia and Sharlene (Mario’s) for making our dinner amazing and everyone else. If you are looking for a beautiful hotel, beach, and personable staff this place is for you! -Xoxo Alyssa and Tom

    Amazing holiday

    Reviewed by Gerry T(Maidstone, United Kingdom) on Aug 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best hotel I’ve ever stayed in. The place was amazing and perfect in every way. The staff where so helpful and friendly always lively and smiling. The room was perfect and spotless just like the rest of the hotel. Great selection of restaurants and food. Having the most beautiful beach right on the doorstep topped it all off.

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