The Verandah Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4629 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    The good & the bad...

    Reviewed by BobblenoseWarwicks(Banbury, United Kingdom) on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The good: Stunning setting in lovely gardens with views of the bays. Villas - spacious with plenty of storage Food - generally good, especially in A la Carte Buccaneer Restaurant Staff - all friendly & welcoming (apart from woman cook in Rasta Beach Snack Bar). If you bothered to make a friendly remark, & use their name, we found all staff were more than happy to engage with you. Golf-cart buggies - we never had to wait long & if we were walking porters would often stop & offer us a lift. The bad: The Seabreeze Restaurant had no atmosphere - it was like a huge, dark barn. The rooms - had damaged floor-tiles - chips in them looked like dirt brought in on your shoes. Air-con - in our room it was right over the bed - freezing there, but you couldn't feel it elsewhere in the room. In the Seabreeze restaurant again it was very fierce over some of the tables. Evening entertainment - mostly VERY loud amplified music - not to our taste! Water sports - were only available on our first day. The hotel suspended after that because of the extremely strong winds which also made swimming in the sea too dangerous. Not the hotel's fault, but the windy weather & frequent torrential downpours rather spoiled our holiday.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    You can do better Verandah

    Reviewed by Muir1872() on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our 10th visit to Verandah at New year so feel we have a good sense of the place . The deterioration in quality of food and service at sea breeze and bucanneer restaurants was very noticeable . The evening buffet food trays at sea breeze were constantly empty and not being replenished quickly and the service some nights was shocking - c’mon Verandah you can do better - standards in these restaurants have really slipped. Bucanneers needs better menu and more atmosphere - folks paying a lot of money to come to your hotel so deserve better . Some of the great staff are still there - Carlos , Douglas and Oleson on the beach are fantastic and always look after us and Leroy has been a good addition keeping the beach clean ! Sandeep has made a huge difference at Beach Bar and grill and has very much improved service there , particularly in the evening - he is very professional . The beach bar and grill is best place to eat in the evening and should be open every night - most folks coming to Caribbean want to eat outside in the warm evening air , not inside in an air conditioned restaurant. Great service and warm welcome as usual from Kenny at the egg station , Sandra on the bar , Desa and D’Angelo in the restaurants. Marilyn In guest services always very helpful .

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Service

    Service-4

    Great Hotel

    Reviewed by PJOSHI79(Hyderabad, India) on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A good hotel right in middle of the aao Nang street. The rooms are spacious and well attended given the price range. The staff is very polite and courteiuos. The family room was very good. Would definitely recommend for families.

    Service

    Reviewed by JMV061() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The service at this resort is hit and miss, some of the staff is incredible and very friendly some try to ignore you, the beach staff aren't friendly at all, not sure why they are even there.Unless you are ripping overtime you order a drink you get ignored.

    Great Vacation Spot

    Reviewed by 965aarone() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Four couples spent a week at the Verandah. Great time all around. Good food, good drinks, beautiful island. The rooms were nice and have great back decks. We spent most evenings being entertained by the pool bar. Super relaxing. Lots of free water sports. We liked the smaller beach as it was very quiet. There is some walking to get around but it made for nice walks. We chartered the boat from the hotel and it was a great excursion. Would definitely go back.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5