Accra Beach Hotel and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2022 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Overnight stay

    Reviewed by alancmoss(London, United Kingdom) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We arrived in the early evening and the checkin was perfect; we had a room at the front overlooking the parking. The room was tired and uninviting but we were only sleeping there, it was ok. Service in the bar was beyond slow AND surly. Sleep was fine. Breakfast was average but the service was ok because the female waiting staff know how to work. The rest of the guests were obviously on a sharp discount to the one night rate which was extortionate for the place. DON'T GO.

    Disappointing experience

    Reviewed by DKR1234(Conroe, Texas) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    For those who read long reviews, I'm going to list the positive about this hotel before I give you my negative feelings. We chose this hotel because the Windstar Cruise Line listed it as their hotel and we went to Accra after disembarking from a Windstar Cruise. The positive is that their beach is amazing! The hotel provides free chairs, umbrellas and towels for an all-day stay. A bar and grill are nearby. The beach sand and waves were magic. I tipped the chair guy and he got us a spot with a better view and took care of us again the next day. OK, here are the negatives, we paid $400 USD for a sea view room. Check-in time is 3 pm, we arrived around 1 pm and so we waited which was expected. Around 330 pm I approached the desk to see if there was a room assigned to us-no. I came back 20 mins later and the desk clerk said the room we requested was still not ready and offered us a larger, upgraded room. We looked at it and said OK. It is room 479 and it has a balcony, jacuzzi and a king bed. We went to turn on the shower and there was no hot water and no water pressure. Called the desk and they sent maintenance man. Good response but no water. We gave up and went to dinner and stopped at the front desk to find others in our wing with similar problems. When we returned water had been restored with a minimum of pressure. My complaint is that these resorts charge high dollar rates but do not supply luxury features. Our room had windows looking out at the ocean but you could not adjust the mini blinds inside the windows until the maintenance man brought a magnet to open them. An art picture was on the floor because the wire hanger broke and no one bothered to fix it until we had the maintence man in the room. To be fair, the water came on with minimal pressure that first night after we returned from dinner and remained available to us the next day and night. I think the entire wing was suffering but they never offered to reduce our rate for the inconvenience. My $400 per night rate did not include breakfast. I suggest more searches for a hotel before you choose Accra. The room was clean. Having a jacuzzi was a joke since it would have taken all day to fill and by the time it was full the water would not be hot. I would not stay here again.

    Individual ratings:

    Service

    Service-2

    Value

    Value-1

    Awful!

    Reviewed by B4114JDjasonh(Gassin, France) on Jan 22, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We stayed for one night at the Accra Beach hotel which was one night too many!! I have never been in such an un-organised hotel and will not set foot into this place again. It took us over 3 hours for us to get our room, the staff were not interested and genuinely seemed that they would rather be somewhere else! Not a smile in sight! With so many hotels on this beautiful island I would have expected a better quality of service but unfortunately this was not forthcoming! you have been warned........

    Fantastic Hotel with Beautiful Beach

    Reviewed by Christian O(Dartford, United Kingdom) on Jan 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Hotel Service was excellent, right from when we arrived and were handed a free Rum Punch to welcome us. Our Room was a maisonette with Living room/Kitchen on one floor and Bedroom/Bathroom on the upper floor. We had an issue with the aircon on the first day, which the Hotel immediately attended to and subsequently moved us to another room, but it was all dealt with quickly and efficiently. The only minor issues, were that the Shower head wasn't very well attached in the Bathroom and should be replaced, though it still worked and whilst it was very nice to have a Jacuzzi bath, the jets were very noisy. As well, some of the tiling didn't seem to have been finished off, though none of this took away from our enjoyment of the hotel. We didn't use the pools, though they looked nice, with a swim up pool Bar, as we spent our time on their lovely beach, where the Sunbeds and Parasols were free for guests. The beach is gorgeous and the sea was nice and warm in January, which was excellent. As we were there for my Wife's 50th, I enlisted the help of the activities team to organise a Champagne breakfast, with Flowers, cake and fruit basket, which was excellent and really well managed.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Beautiful and comfortable

    Reviewed by Premavida(Province of Udine, Italy) on Jan 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were there as crew members without proper reservations from our airline however from the 1st contact there was friendly willingness to help and accommodate. It all felt very sincere and warm, as if it was not my first time there. Gorgeous view if ocean side, with the colors of the pool area and ocean just in front. Great amenities, decor, and invitingly clean and bright. Thank you. Spcl shout out to Crysal and manager on duty night of 18Jan!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5