Sandals Barbados

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4159 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Sandals Barbados

    Reviewed by Tonya H() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was beautiful and exceeded our expectations. We will definitely be back! The resort was very clean and the staff were all friendly. There was a lot of entertainment in the evening and activities to do during the day. There was also an excellent variety of food choices.

    Best week of our life

    Reviewed by JonoBozo() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came here for our honeymoon and it has been fantastic since we arrived. The staff are extremely friendly, the room were always clean and the restaurants were delicious. The pool scene was amazing, especially the pools with the bar in it. Plenty to do is the pools aren’t your thing like land sports, tours, spas or relaxing by the beach. I would highly recommend Sandals Barbados to any of my friends and there’s a strong possibility that we may come back in the near future

    Just ok...

    Reviewed by Rjc419320() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The "ocean front" room stares into trees, not the ocean. We were there on our honeymoon, yet the complimentary honeymoon package wasn't included. The tub on the balcony that faced trees wouldn't plug which rendered the tub useless. Most of the staff was friendly until you asked them for something and it was immediately like you were back in the states dealing with annoyed employees. The ocean is beautiful, but Sandals as a whole was highly overrated. We complained to a manager on site, but I'm sure you can assume where that went...nowhere. I wouldn't recommend this resort.

    Sandals did not live up to the hype

    Reviewed by jschneider23() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My now Husband and I were first time Sandal goers this past week from Sept 10- Sept 14. We were really excited to go because we have heard such rave reviews about Sandal's (specifically St. Lucia). No one we know had traveled to Barbados and it looked gorgeous online. We picked an Ocean Front room with a tub on the balcony for our Honeymoon and couldn't wait to get there to relax. Well, we had another thing coming. When we first arrived on Tuesday, our check in was less than satisfactory. The women who checked us in was rude and unpleasant. She took us to our room (speaking very low so we couldn't hear). Once we got to our room, we were excited for our ocean front view, but instead were met with tree's lining the hold beach. We maybe had a sliver of ocean to see through the trees. I understand there's not much you can do about tree's, but they definitely have false advertising on their website. I found other couples had this same issue. We didn't press for another room and made the best of it. We were however excited to use our tub, so we hoped in the first night and found that the drain wouldn't plug. We called about that and it was never fixed. So we were unable to use that amenity as well. I personally enjoyed the food and the pools. We did have an issue with Room service. They close at 10, and we called at 9:47pm to order something ( i know, less than Ideal for the staff), but we got the call in. Noone would answer the phone for room service, so we called conceirge and told them we couldn't get in touch with anyone and they suggested we go out of our room and go to the pub to get food (the whole point of room service is so you don't have to leave). We expressed this and were frustrated. We also had an issue at the Pub with ordering our food. The dessert never came with our meal even though asking for it twice. We waited and played Pool for about an hour and a half and went back to the bar to ask for dessert to go since we never received it. They gave us major attitude and refused to tell us how long the wait would be to get the dessert to go. At this point, all the other things had happened and we had enough so we went to the lobby and asked to speak to management. He listened to our concerns and was very nice, got the dessert delivered. Overall, my experience here was less than satisfying and I likely will never go to a Sandal's again. It wasn't the honeymoon we were hoping for, but we made the best of it. With that being said, I give props to the staff who do go out of their way to try and make you feel welcome.

    Individual ratings:

    Location

    Location-5

    Service

    Service-1

    25th Anniversary ReTie The knot

    Reviewed by Adams503775(Chelmsford, United Kingdom) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from an amazing 2 week holiday. Food superb, service excellent and our room was perfect. This was our 2nd time here and this time we brought the family to celebrate our 25th Anniversary. We did not have butlers but found them to be very friendly and never had a problem getting sun beds and parasols each morning after breakfast. Recommend going on the complimentary snorkelling trip this was so good! We swam with plenty of fish and saw a few turtles and sting rays along with ship wrecks. ReTie the knot was my perfect day! Everything ran smoothly and the whole day was very professionally organised many thanks to Akeisha and Juanne! So many people made our holiday special and memorable! BiG shout out to Candie she had such a great sense of humour and we have now made a very special friend ??. Daro had an amazing voice and serenaded my daughter by the pool when it was her birthday, Annette in Bombay your a credit to that restaurant you work so hard and your such a lovely lady. Joy in Spices you may be new but your very good at your job and have a laugh with the guests, Lydia in the spa you did a great job with my hair up do on my special day. The sky bar had a great atmosphere thank you to Annette and Rodney your super stars up there Rebooked and wE can’t wait to come back June 2020 Thank you sandals for a free holiday