Sugar Bay Barbados

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1274 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    First holiday in Barbados

    Reviewed by GillyandMike(Bristol, United Kingdom) on May 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    For an all inclusive Hotel the Sugar Bay was very good. Our room, although small and a little in need of a lick of paint it was overlooking the ocean and comfortable. Plenty of hanging space and shelving with tea making equipment and fridge. A safe for valuables. Little touches like an insect repellant machine, iron/ ironing board and hairdryer made it more comfortable. The food was excellent and both the restaurants that you have to book into were first class. The steak we had at Sizzles was one the best we have had. Entertainment every evening made the stay more pleasurable. All the staff in the restaurant and the bars especially those on the beach were really friendly and helpful. Some of the reception area staff need to be a little more friendly(for instance our welcome whist efficient was somewhat cool and not the warm and friendly first impression we would of liked.) The gentleman handing out the rum punch was a marked contrast being very friendly. Plenty of beach towels available and can change any time. The beach was lovely although the sea was a bit rocky underfoot but did not deter a swim in the warm lagoon. Another nice touch on the beach was a very helpful umbrella staff and waiters from the bars offering drinks and then handing out cold flannels in the afternoon. Overall we had a great holiday, felt very safe with all the security staff and we will hopefully return one day soon. We highly recommend it.

    Outstanding and Fabulous !!

    Reviewed by MinnieMansfield(Mansfield, United Kingdom) on May 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I went for 2 weeks on the 30th April. I emailed the hotel ahead of our holiday to request a pool view room and we were allocated this on the 2nd floor. Check in was swift and we were welcomed with a Rum Punch which was well received by us on arrival. We were shown to our room which was exceptionally spacious with a large bathroom. The kingsize bed was so comfy and the aircon worked very well indeed. Plenty of wardrobe space for all our clothes and an inroom safe. The bathroom did have a hairdryer aswell which wasn't one of the rubbish ones that are attached to the wall. It was just like you have at home. I only used this on the day we flew home, it was just too hot to be bothered about making my hair look fab at night. I just washed and went !!!!!!!!!!!!!!! as did most women...... The restaurants were great, not a large buffet selection in the main Reef restaurant but ample and this was great. There was a roast meat on every night. There are two speciality restaurants, Sizzle which is a steak house and Umi which is Japanese. If you are on holiday for 2 weeks you can visit each twice, you book with concierge. We didn't like Umi but that's just us. We loved Sizzle, the steaks were amazing and the restaurant lovely too. Colin's is a beach shack at the end of the beach serving snacks at lunch time. I had the grilled Tuna more than once, this was amazing.......as was the bbq lamb chops.... Waiter service takes place on the beach all day. The guys work so hard making sure we enjoy ourselves. They also bring you a frozen jelly shot late afternoon and a cold flannel which are a lovely touch. There aren't any fixed parasols on the beach, you just put your sunlounger where you want it and the watersports buys come and bring you a parasol which they insert in the sand for you. A big shout out to Taurean, such a lovely guy and made our days on the beach great !!! All the staff are so attentive, they always say hello with a smile, they are a true credit to Sugar Bay. A lot of people we spoke to were of the same opinion and most have visited this hotel more than once purely for this reason. The staff go along way to making this hotel what it is and I certainly feel they made our holiday. I would 100% recommend this hotel and we plan to return in 2021 (only because we already have our 2020 holiday booked !)

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Great hotel with super friendly staff

    Reviewed by Matt_Standage(Montreux, Switzerland) on May 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great hotel with super friendly staff ! It’s not too big so you get a nice personal feel but with all the amenities. There are really nice pool and beach areas with lots of space to relax and there were always loungers available. The all inclusive is excellent with a great buffet and 2 high quality speciality restaurants (a steakhouse and a Japanese). The surf and turf was well worth the small supplement with a great filet steak and a lobster tail ! There are also multiple bars serving all the drinks you need. I loved lunch and a beer at Colin’s beach bar. Location is also great with lots of sights nearby and only a 30 min walk into Bridgetown - I highly recommend Sugar Bay !

    A lovely All Inclusive Hotel

    Reviewed by Chris E(Swansea, United Kingdom) on May 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A great day in Sugar Bay. My wife and I would highly recommend this hotel. he staff are so polite. The receptionist was a credit to the business so welcoming and friendly. The room was clean and beautifully decorated. Food was to die for. Also the pool sunbeds are the best I have ever used in a hotel. Very well placed for exploring the island. If you want all inclusive this hotel is for you.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Good hotel

    Reviewed by Pat N(Hedge End, United Kingdom) on May 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We have just returned from two weeks at this hotel. The first thing to say about this hotel is the most amazing staff, they are so friendly and cannot do enough for you. From Managers to bar staff to restaurant staff to security they really are a credit to the hotel. The rooms are very spacious and well presented, the bed is a super king size and very comfortable. The bathroom is different, the shower is a walk in shower with the toilet in the same room. The wash basin is in an alcove off the bedroom. There is hanging space and storage but it is open no doors. The same in the bedroom area, storage space like 4 cubes stacked. Looks ok but I prefer to put my things behind a door or in a drawer, this really is just personal taste. There is a safe in the room and a good size fridge/freezer. There are 4 restaurants here Th Reef is a buffet and serves breakfast, lunch and dinner. You can always find plenty to eat here. There is usually a roast meat every night and also a fish. Colin’s bar and restaurant is open for lunches and serves burgers, fries etc all cooked to order. Uni is open several nights a week for dinner and has to booked in advance, this restaurant serves Asian food. The Sizzle is open several nights a week and again needs to be booked in advance. This is a steak restaurant, the steaks here are to die for, a definite must if you like steak. The pool is quite a good size and there are always plenty of loungers around. The hotel is right on the beach, where there are loungers and they will bring umbrellas out for you. Hotel not great if you have mobility issues due to the steps, whilst not many they are at the pool side and both Uni and Sizzle are upstairs. I would recommend this hotel to both families and couples

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-5

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