Beach Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7751 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Friendly and awesome

    Reviewed by pyuned(Rockford, Illinois) on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice two rooms with good restaurants. Spa was excellent and friendly. Relaxing place. The italian restaurant was simply amazing. Asian food with good sushi in the restaurant. Breakfast with many varieties.

    Nice Employees

    Reviewed by Giovanni P() on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Went down with my family and the employees were extremely nice. This was our second year in a roll. Food was very delicious. Special thank you to our waiter Jorge for letting us have a fun experience.

    Beach Palace July 2019

    Reviewed by lindagQ5275LL(Pleasant View, Tennessee) on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I always enjoy the Beach Palace. The only thing that kept me from giving this review the highest rating is this: Beach Palace hired a new head chef and the menus for the Wok and the Italian Restaurants were drastically changed for the worse. So many of my favorites at both restaurants are no longer on the menu. Talking with other guests, my feeling is not an isolated one. Many nights the Wok was empty even at prime dining hours. Just change it back!

    Family vaca

    Reviewed by JJJCa() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Highly recommend it, the service is excellent all the way around. Pool area beautiful and clean. Beach area really clean and ready to enjoy. Food is excellent in all the restaurants that they have. Nightly entertainment was awesome. My family really enjoyed everything that the beach palace had to offer. Thanks you.

    Wouldn’t recommend beach palace

    Reviewed by mike j() on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I’m doing another review on my stay because the first one was flagged so this one will be less detailed but to the point. Beach palace is a higher priced low service/quality hotel. Service all around is bad, only good service I got was front desk. You can’t easily get a drink at this place after 4-5 pm plus drinks are water down (even shots right out the bottle). No top shelf alcohol. Food is ok at some of the 4 places to eat but they always get your order wrong and the outside restaurant was always closed, the lobby bar was never once open either. The pool closed at 4-5 every day. Resort credit charges way more than 16% after fees. If you go to a tour during the day don’t expect to relax at the pool or get a drink or a good meal when you get back to your resort. I would give this resort 2 stars. I have stayed at Cozumel palace and it was great, Cancun palace gives palace resort a bad name.

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