Grand Palladium Costa Mujeres Resort & Spa
Cancun 5.0
Overview
The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancún and its international airport. Guests of the resort will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges.
Grand Palladium Hotels & Resorts is pleased to announce their new Family Selection club, created especially for families. Offering exclusive facilities located in privileged areas of the resort, plus personalized services and premium products, both parents and their little ones can enjoy their vacation to the fullest.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
670
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Mangrove forests or lagoon
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Mangrove forests or lagoon
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Mangrove forest
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Mangrove forest
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
Family Selection inclusions & amenities;
- Private lobby, restaurant, bar and entertainment area;
- Heated swimming pool and reserved beach area, both with waiter service;
- Complimentary access to Zentropia Palladium Spa & Wellness;
- Priority reservations in restaurants;
- 24-hour room service available;
- Family Boss welcome kit for each child;
- Special turn-down service for the whole family
Plus many additional benefits.
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Mangrove forest
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Mangrove forest
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Pillow top mattress
- Seating area
- Smoke-free
- Furnished terrace
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Pillow top mattress
- Seating area
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
Family Selection inclusions & amenities;
- Private lobby, restaurant, bar and entertainment area;
- Heated swimming pool and reserved beach area, both with waiter service;
- Complimentary access to Zentropia Palladium Spa & Wellness;
- Priority reservations in restaurants;
- 24-hour room service available;
- Family Boss welcome kit for each child;
- Special turn-down service for the whole family
Plus many additional benefits.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
Baby Club
Kids Club
Teens Club
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Xtra Time Sports Bar (24HRS) | Bar, Sports bar | Food options available |
Eclipse Sky Bar | Bar | Open air |
Aqua | Bar | |
Niu | Bar, Pool bar | |
Beach Bar | Bar, Beach bar | |
Splash | Bar, Swim-up bar | |
Rafa Nadal Tennis Centre Bar | Bar |
Check-out time: 12 p.m.
- Check-in at front desk
Wi-Fi
- Throughout the property
Internet
- Business centre available ($)
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Main Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
Portofino Restaurant | À la carte | Italian | Dinner | Dress code |
La Adelita Restaurant | À la carte | Mexican | Dinner | Dress code |
El Dorado Restaurant | À la carte | Grill/steak house | Dinner | Dress code |
Chic Cabaret & Restaurant | À la carte | Gourmet, International | Dinner | ($), Adults only, Dress code, Reservations required |
Chang Thai Restaurant | À la carte | International | Dinner | Dress code |
Sumptuori Restaurant | À la carte | Sushi, Japanese | Dinner | Dress code |
Boghali Restaurant | À la carte | Indian | Dinner | Dress code |
- Rooms: 670
- Built in: 2018
- Eco-friendly hotel
- Smoke-free options
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Yoga
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Kids pools: 1
- Outdoor pools: 3
- Bottle service available ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Rafael Nadal Tennis Centre: Learn from the champions with the instructors of the Rafa Nadal Academy by Movistar and experience an exclusive training program encompassing Rafa Nadal´s personal values, focusing on technical, strategical and physical preparation, as well as mental training. available ($)
- 24 hour front desk
- ATM available ($)
- Baggage check
- Catholic wedding chapel available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Business Services
Isla Blanca Restaurant
Bar
Fitness Centre
Lobby Bar
Splash Park
Main Pool
Main Pool - night
Main Pool
Pool
Rafa Nadal Tennis Centre
Rafa Nadal Tennis Centre
Spa
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.0
-
Value 4.0
Wonderful wedding destination
rinanlou (Vancouver, Canada) on Apr 20, 2024
My husband and I attended a wedding at Grand Palladium, and we had a wonderful time! The resort is huge which meant we had to take a resort buggy or boat to get around. Access to the beach was about a 20-min walk from our building. In addition, because the resort was so big, we got to enjoy a few private spots like at the pool. Our welcome experience could have been better. After a long day of travelling, we were hoping to be warmly welcomed by staff. The check-in process itself is quick, but we had to wait a bit to be attended by staff. In addition, we weren't given welcome drinks which was a bummer. I felt the hospitality and warmth was lacking at the reception desk that day. The food is delicious!!! I loved the food at Isla Blanca. They have the best bacon, sausages, and grilled beef. As mentioned in some reviews, service is hit or miss. Sometimes you get very friendly servers, sometimes you don't. We also got to try Sumptuori (Japanese restaurant), which was also delicious. One thing we noticed is it's quite difficult to get reservations for the specialty restaurants, and you need to book a few days in advance which isn't ideal. Our room was very beautiful! We were lucky to have a wonderful L-shaped patio because we were at the end room. It was quite warm however, and I felt like the air conditioner wasn't strong enough for such a huge room. Lastly, the wedding itself was wonderful! The chapel was lovely (but got very warm in the afternoon), but the coordinators were amazing and full of energy the whole day. The food at Poseidon beach club that night was delicious and the reception hall was set up so beautifully. In spite of some areas of improvement, it was a very memorable stay for me and my family! Overall a wonderful experience!
Perfect Holiday Vibe
Corbin7 on Apr 20, 2024
We’ve had an amazing experience at the Grand Palladium Costa Mujeres. Their customer service is incredible, the respect, kindness and support. Especially David Gomez who is the duty manager he is truly kind hearted and down to earth. The hotel itself is beautiful and has a great holiday vide. The swimming pools are large and very nice. At night it's so beautiful with the lights. Beach is stunning, white sands and surrounded by nature. The staff went above and beyond to see to our needs met and ensure our holiday was a beautiful experience. The lovely Diana in The Nest and Fernando in Poseidón to name a few. Thank you.
Vacation Offers
-
Two children 0-17 years stay free in the Family Selection rooms at the all-inclusive Grand Palladium Costa Mujeres Resort & Spa in Mexico.
Cancun -
Enjoy $1,500 in resort coupons with a minimum 4-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Punta Cana, Montego Bay, Puerto Vallarta
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