Now Emerald Cancun
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Main
Beach
Pool
Barefoot Grill
Paramour Restaurant
Spice Restaurant
Tamarindo Restaurant
Capers Restaurant
Preferred Club Lounge
Main
Beach
Pool
Barefoot Grill
Paramour Restaurant
Spice Restaurant
Tamarindo Restaurant
Capers Restaurant
Preferred Club Lounge
TripAdvisor rating from 759 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Situated in the heart of Cancun’s Hotel Zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun will offer a unique experience that the whole family will love. This hotel is set on a beautiful white sand beach with crystal blue water and will feature rooms and suites with garden, lagoon and ocean views. Now Emerald combines the beauty of lush nature with modern world-class facilities.
Inclusions
- Daily activities
- Round-trip airport transfers
- Theme parties and entertainment
- Nightly entertainment
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
Select a room type:
Deluxe Garden View includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- 415 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Smoke-free
King bed
Deluxe Room - bathroom
King bed
Deluxe Room - bathroom
Deluxe Sunset Laguna View includes:
Room includes:
- 2 double beds
- Lagoon View
- 415 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Smoke-free
Deluxe Sunset Laguna View with Balcony includes:
Room includes:
- 1 king bed
- Lagoon View
- 415 square feet
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Climate control
- Coffee maker
- Smoke-free
King Bed
Deluxe Room - bathroom
King Bed
Deluxe Room - bathroom
Deluxe Partial Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Partial ocean view
- 415 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Smoke-free
King Bed
Deluxe Room - bathroom
King Bed
Deluxe Room - bathroom
Deluxe Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 415 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Smoke-free
King Bed
Deluxe Room - bathroom
King Bed
Deluxe Room - bathroom
Deluxe Ocean View with Balcony includes:
Room includes:
- 1 king bed
- Ocean view
- 415 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Smoke-free
King Bed
Deluxe Ocean Front with Balcony
King Bed
Deluxe Ocean Front with Balcony
Preferred Club Ocean View includes:
Room includes:
- 1 king bed
- Ocean view
- 415 square feet
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Climate control
- Coffee maker
- Concierge service
- Pillow menu
- Seating area
- Smoke-free
- Upgraded amenities
- Bathroom with tub or shower
King Bed
Preferred Club
King Bed
Preferred Club
Additional details:
Preferred Club Amenities:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Access to private Preferred Club Lounge
- Informational in-room tablets
- Bathrobes and slippers
- Upgraded bath amenities
- Pillow menu
- Complimentary computer access in Club Lounge
- Upgraded mini-bar and room service menu
- Daily continental breakfast service in the Preferred Club Lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge
Preferred Club Honeymoon includes:
Room includes:
- 1 king bed
- Oceanfront
- 638 square feet
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Climate control
- Concierge service
- Jetted tub
- Pillow menu
- Smoke-free
- Upgraded amenities
- Terrace with whirlpool
- Sparkling wine with chocolate covered strawberries (upon request) and a 25-minute massage at the Spa by Pevonia (Adults only)
Preferred Club Honeymoon Balcony
Preferred Club Honeymoon Balcony
Additional details:
Preferred Club Amenities:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Access to private Preferred Club Lounge
- Informational in-room tablets
- Bathrobes and slippers
- Upgraded bath amenities
- Pillow menu
- Complimentary computer access in Club Lounge
- Upgraded mini-bar and room service menu
- Daily continental breakfast service in the Preferred Club Lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge
Amenities & activities
Accessibility
- This property is not well-suited for guests with mobility issues
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
Explorers Club
The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
• Arts & Crafts
• Indoor game room
• Storytelling and music
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Light snacks area for kids
Open from: 9 a.m. to 10 p.m.
Age range: 3 to 12
Core Zone Teens Club
Special activities for teen’s ages 13 – 17, The Core Zone features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:
• Social events including disco mixers
• Snack bar with non-alcoholic drinks and snacks
• Video games: Xbox 360®, Wii® and Play Station®
• Ping-pong
• Billiard
• Air Hockey
• Football table
• Adults are allowed when accompanying their children
Open from: 11 a.m. to 7 p.m.
Age range: 13 to 17
Age ranges
- Children ages: 3 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Scores |
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Moments |
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Preferred Club Bar (exclusive to Preferred Club Members only) |
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Sushi Bar |
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Splash |
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The Reef |
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The Sandbar |
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All shows, nightclubs and attractions are subject to change.
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Barefoot Grill |
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Capers |
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Carnival International |
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Cin Cin |
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Coco Café |
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Paramour |
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Spice |
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Tamarindo |
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Facilities
- Rooms: 427
- Renovated in: 2019
- Pets allowed
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
- Yoga
Location
Boulevard Kukulkan Km. 19.5
Hotel Zone
Cancun, Quintana Roo, Mexico 77500
13 km from CUN
- Beach front
- Private beach
Meal and plan options
- 24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Adult-only pools: 1
- Infinity pools: 1
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Watersports centre: On site ($)
Other sports
- Aerobics: On site
- Tour excursions: On site ($)
Other activities
- Arts and crafts: On site
- Beach activities: On site
- Daily activities: On site
- Nightly entertainment: On site
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange ($)
- Dry cleaning ($)
- Gift shop ($)
- Laundry facilities ($)
- Laundry services ($)
- Medical services available ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Valet parking
- Wedding facilities ($)
Pets
- Pets allowed ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.