Hilton Curacao

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2207 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Amazing staff! Amazing location! A few rough edges ...

    Reviewed by 923karenld(Washington DC, District of Columbia) on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We read the reviews about outdated facilities, and we don't necessarily disagree, but the location, staff, food quality, pretty much made up for it for us. Saying the hotel is in Willemstad is a bit misleading, because it is not in the main part of town but on its own bay roughly a 10 minute drive from the main, UNESCO world heritage part of town. The private beach is very nice. There's a dive shop that offers snorkeling and even scuba lessons. Or you can rent gear and take it elsewhere, which is what our daughter did one day. Our ocean view room was clean and quiet; the view was great. The meals we had were excellent. Staff went out of their way to assist, making reservations for us at restaurants in Willemstad, arranging for a driver to explore the west coast, etc. We used points to pay for our stay, and maybe we'd feel differently if our room had been super pricey, but we had a pleasant stay.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-5

    Good staff but facilities very outdated

    Reviewed by Y8919ABjohnl() on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Outside of building needs update and painting. Room we stayed in 5th floor bad to say the least. Carpet smelled furniture shopworn and the bottom of the bathroom door rotting with paint chipping with mildew. See images...

    ...lower your expectations

    Reviewed by AlexandraF2627() on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This Hilton has a wonderful and very friendly staff but this property needs a serious remodel/upgrade, rooms are very old/dated and well worn out, it was a very big let down especially after having stayed at another amazing Hilton property elsewhere in the Caribbean just prior...if you stay outside and enjoy the resort no complaints, the property is gorgeous 5 stars!, the rooms I would barely give a 1-2 rating...

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-5

    Value

    Value-3

    Stay away

    Reviewed by Grace M(North Bellmore, New York) on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This was by far the worse accommodations I have ever experienced. We paid for king size bed with ocean view and upon arrival they wanted to give use 2 full size beds. That was just the beginning. We final got the king bed but no ocean view. As we entered the elevator and got off on our floor the carpets were disgustingly stain. The ice machine did not work, the refrigerator did not work and it took several calls and two days before they replaced the refrig. And on top of that no water or beverages were supplied. Breakfast was horrible and it cost 42 dollars. This Hotel is so outdated I felt I stepped back in time to the early 70s. Most of the people we met were totally disappointed and will also be writing reviews. Oh yes, one other lovely experience.......what hotel closes the pool area on Friday the last day of vacation for week long visitors because they rented it out for a private wedding which played loud music late into the night. The only positive aspect we’re the employees. Loved Remy and Erickison and Elizabeth who booked our tours and recommended a great restaurant Fishalicious in town which was the highlight of our vacation. STAY AWAY from this place it is not worth the money or points. Shame on the Hilton????????????????????????????????????

    bad facilities

    Reviewed by Adventure45271859665() on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Place is in need of a complete remodel. Furniture shopworn out of date. Bathroom door rotting at bottom paint pealing. Wood chips on bathroom floor which I stepped on coming out of shower. Carpet dirty in room and hallway. Dirt in hallway lay on carpet for our entire stay. Definitely not up to a resort standard. I have stayed at better motel 6 facilities. Thinking of switching to Marriott for future travel. Hilton corporate needs to get involved in making sure facilities with their name are quality properties. Have photos of all these claims.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-5

    Value

    Value-2

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