Cassidy's Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3116 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great location

    Reviewed by Devongirl44() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Return visit great breakfast fresh fruit good selection of English breakfast items endless coffee or tea served to you . great location for seeing everything in Dublin . clean tidy room although I think our room was due for refurbish but it was still acceptable.

    It's a Dump!

    Reviewed by Linda H(Houston, Texas) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Where to begin. This hotel is old and run down. The employees are unhappy, not very helpful and bicker amongst themselves. The furniture in the bar is ripped and scratched. The carpet is old and dirty. Rooms are not updated or air-conditioned. Amenities include only hand soap and a combo of shampoo/conditioner/body wash, both containers bolted to the wall. No bar soap or facial tissue is offered, one must use TP. The hairdryer is bolted to the center drawer in the desk. Our room overlooked the refuse area. Pick a different hotel for your stay in Dublin.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1

    Value

    Value-1

    Amazing breakfast and helpful staff

    Reviewed by Nancy M() on Sep 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Clean room with great service...room was booked by and included in our RIT" Discover Northern Ireland" 3 day tour...great choice and delivered far more than we were expecting ! " Located in the hub of Dublin north of the Liffey and close to so much.

    Nice family suite

    Reviewed by Illinifan69(Central Illinois) on Sep 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed two weekend nights. We had a family suite - one double bed, two twins. Room was spacious enough for 4 small/medium suitcases that we weren't tripping over each other. We didn't have any noise problems. The room was air-conditioned. Room requires a key for electricity. We left one of our extra keys during the day so the AC would stay on, but the maid removed the key and opened the window while we were out. The shower did not have a lip to hold the water in so we did have quite a bit of water on the floor. Hair dryer was in a drawer - even the plug in so I had to sit at the desk/dresser to dry my hair. We had a rental car and I booked our parking in advance. It was a secure lot and I felt the price was reasonable. We were in the second building. It was quite a walk through the building, down stairs, under the street, and back upstairs. Also, the stairs were slick and I actually fell one evening. The location is convenient to so much and I would gladly stay here again.

    Great Location

    Reviewed by carpediemRP1(Bruchmuehlbach-Miesau, Germany) on Sep 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Cassidy is a great location - on the main street and walking distance to nearly every attraction in Dublin. Beds were comfortable. Good linen. Shower was good with hot water. Downside was that we were on the first floor and the trash cans for the building were 1 foot outside my window and the smell would come and go. Customer service is excellent with the manager at the front desk most of the day. I overheard two people complain about their room being noisy due to neighbors and the manager moved them immediately without question. After they left, I was watching to see if he was going to display any residual problem and he didn't. He had the staff immediately move the luggage and the clerk make the room assignments. I could tell he was embarrassed by the complaints, but he took positive action to make the people's stay good.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5