Pacific Monarch Condo

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 689 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Very helpful

    Reviewed by supercyle(Los Angeles, California) on Jul 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The entire hotel staff is friendly and generous. We quarantined here for two weeks, so the room became like home. We made sure to book a one-bedroom with ocean view, and I'm so glad we did. The lanai was huge -- I ran my laptop cord through the window and worked from there every day. We left both sliding glass doors open most of the stay and just let the room temp regulate itself with the environment. There was an ac unit in the living room under the desk but we never turned it on. More than enough room for a couple to work remotely. The internet connection was solid, too. We were both able to video calls, stream content and do anything our jobs called for on our combined three laptops simultaneously with only one or two brief hiccups over the two week period. We couldn't leave the room for two weeks and hotel staff was seamless when it came to buzzing people in who were delivering groceries and food up to our door almost daily. They would also quickly address any needs we had, including picking up trash and recycling (we would leave the bags at the door) and replacing supplies like trash bags, paper towels, dish soap, etc. The kitchen was a little tight but totally effective. Four stoves and an oven -- but note that at least in our room the oven had no pans (and when we asked there were no pans available in the hotel), so we ordered foil with one of our grocery deliveries and used that the handful of times we cooked in the oven. The electric tea kettle was handy (it also came with a big coffee maker but we don't really drink coffee so we stored it under the sink). You can hear noise from the street in the room but it wasn't a problem for us, and I'm typically somewhat sensitive to street noise (my last apartment was on a main road and I woke up literally every night in a panic because of something happening outside... That didn't happen to me here). My boyfriend hooked his laptop up to the TV with an HDMI cord, so all of the entertainment was our own.. I'm not sure what the hotel offered in that regard. But the TV worked well. The room got a lot of light so we usually had to close the curtains to watch TV, and occasionally even to avoid getting burned (after the two weeks I had an awkward tank top tan... If I'd known I'd be tanning in the room I would have just walked around in my bathing suit for two weeks). During quarantine the government would call the hotel room directly and ask questions about how we felt health-wise, how we were filling our days and what we were doing about necessities such as food. I've read some accounts online of people who claim to have not been called. That was not the case for us, we were called multiple times. The callers were always very nice and often sounded exhausted -- they've all been shuffled around from different agencies and none want to be doing this. You must pick up their calls or things can become very unpleasant. Before we came to Hawaii, a hotel employee relayed over the phone how she'd already seen one hotel guest arrested. The hotel also keeps note of who is quarantining so you will not have to worry generally about people trying to enter the room for any reason during your stay. This means there is no maid service, but they will eagerly offer replacement towels, etc every time you call the front desk. Overall we found the room fairly spacious for a major downtown area. It was comfortable, had everything we needed, great service from the hotel staff, and close enough to receive delivery from a number of local restaurants and grocery stores (we recommend Down to Earth! It's like Whole Foods but not owned by an evil billionaire, and it's a local chain; Not available on Instacart but has grocery delivery powered by Mercato. Also not as expensive as Safeway). We are now renting elsewhere on Oahu, but grateful to PMH for making the quarantine process really easy.

    Pacific Monarch Hotel mixed reviews

    Reviewed by mcmdm50(Warwick, Rhode Island) on Jun 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This may be a somewhat rambling and biased because I was at the Pacific Monarch Hotel for my 14 day quarantine during COVID and as soon as it was over, I just wanted out (no fault of the hotel). But, for what it’s worth, here’s my opinion... Overall, nice hotel. The hotel staff was extremely nice and would cater to every request. The hotel itself is a bit dated compared to what I like. If nothing else, the carpeting in the rooms and halls, needs to be replace as they smell old. As with other places in the Waikiki area, you pay a lot for what you get. Be aware of additional high resort and parking fees along with almost 15% state tax (totaling another $85 per day). It is right in the heart of things and two blocks from the beach...that was a plus. There are a lot of homeless people in Waikiki and again, no fault of the hotel, but it is what it is. The Waikiki area is too congested for my preference.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Service

    Service-5

    Fantastic stay at the aqua pacific

    Reviewed by jessbryant1807() on Mar 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Cannot thank Danny in particular at the Aqua Pacific Hotel, wow, what a fantastic, enjoyable trip and Danny's friendly, bubbly service was absolutely an incredible bonus to our family, within such great walking distance to the beach and city life, I would highly recommend staying here for your next trip to hawaii, very family friendly, we will definitely be back. Jess Bryant

    Accomodation and staff

    Reviewed by colinsheehan1(Sydney, Australia) on Mar 05, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    If you are looking for accommodation slightly off the beach that iis comfortable, consider this propeprty. Good rooms and facilities. However, the best part is the people who work there. Efficient, friendly and always ready to help.

    Great Place - Great Staff - Great Location

    Reviewed by DonW322(St. Albert, Canada) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I stayed at the Pacific Monarch from February 1st to 14th, 2020. We loved it here. Yes, it's not the Hyatt or the Four Seasons, but it has everything you are looking for at a reasonable price. My wife and I are pretty selective about where we stay. This place worked. We had a suite on the 29th floor and would recommend to anyone that they try and get a higher room and an '02' room (any room that ends in 02). Separate bedroom, small living room, full kitchen with stove/oven, M/W double sink. and adequate bathroom. The best of this room however was the Lanai, the deck, the balcony. We could access it from either our bedroom sliding doors or through the living room. It's huge - we had seven people on it. it has a GREAT view of the ocean. It gets morning sun and partial afternoon sun. You can move around to get sun or shade throughout the day. We spent a LOT of time on the lanai. It's also private, you cant hear or see any of your neighbors in the building. We loved this lanai a lot and you will too. Other amenities in the building? Beach towels, nice pool on the roof. Location is about 200 meters from the beach. Staff is excellent. Place was clean and cleaned well daily. We had very good service from Danny and Rose. We'd recommend Pacific Monarch and would stay here again next time we're in Waikiki.