Outrigger Reef Waikiki Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6925 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent front desk service

    Reviewed by dunnechris1(Auckland Central, New Zealand) on Jan 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I arrived at the Outrigger on the Beach on the 28 Jan to by told that I was booked in to the other Outrigger Hotel . However to go to reception as see if they could assist. I explained my story to the check in staff, Randolph , initially I didn’t think I had a chance and would have to leave . Randolph informed me that he had to clear it it’s his manager to fix the problem. I sat there a short while ,thinking they won’t be able to help me out at all,and to just accept the inevitable . Well to my surprise Randolph returned and said, yes, you will be staying with us for the next two nights . I was completely taken by surprise. I was exceptionally thankful to able to stay in the Outrigger and not have to move properties. The customer service from Randolph was wonderfully done , he is a real asset to your hotel. Thank you once again for the great service,and to top it off I had a great night at Dukes. Chris Dunne New Zealand

    December marathon trip

    Reviewed by Rigger214(Edmonton, Canada) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my 4th visit to the Outrigger Reef and once again they did not disappoint. I love this hotel. Staying at the Outrigger makes my experience in Waikiki that much better. I can’t imagine staying anywhere else. Whenever returning back to our room was like going home for the day. Just wonderful. Thank you to Andy our bellman and Lily our cleaning gal. You made our trip that much better. Lily has looked after my room for 3 of my visits. The location is fantastic and the hotel is clean, the staff friendly and just steps to the each Thank you to the management for accommodating us. Our room was perfect and our needs met. Much love to you from EDMONTON. Il will be back later this year. See you soon. ??

    Home away from home

    Reviewed by Kokolulukarin(Hawi, Hawaii) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our fourth visit at this resort, after staying at many other places in Honolulu over the past 25 years! This is our first choice to always come back to from now on! Beautiful venue, the friendliest staff we’ve encountered anywhere, fair prices, great aloha spirit! Mahalo to our extraordinary helpers, Hai Shan in housekeeping, Bernie at the Reef Restaurant and Jordan at Kani Kapila pool bar and all the worlds friendliest front desk staff! Cant wait to return!

    Location, location, location

    Reviewed by luveur0pe(Phoenix, Arizona) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First trip to Hawaii. Picked hotel because of the Trip Adviser ratings. Best choice for us. On Waikiki beach at a quiet spot next to a beautiful military park. Full view of Hilton Friday night fireworks. Rooms are not outdated, but traditional instead of modern. We stayed until 6 pm in a different room the last day because our flight didn’t leave until 11 pm. (Charge of $25.00 per additional hour very worth every penny). Both rooms were city view and have VIP status with Expedia so both rooms had a partial ocean view. First room overlooked the pool. Second room overlooked the military park and museum. Expedia Concierge Lydia was outstanding travel tour arranger. Breakfast buffet low quality. Don’t purchase ahead.

    Mr & Mrs O'Donoghue

    Reviewed by 977sharono() on Jan 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked the Outrigger Reef for my 50th birthday celebration. What struck us was the wonderful help Stanley gave us when checking in and how helpful Donna was with assisting us with all our many queries. Nicole was a true professional with setting up excursions for us. It was the best holiday we've had in years and the membership with their Voyager Club was definitely worth it. We hope to return next year and stay with Outrigger Reef again and stay a lot longer.