Park Royal Beach Huatulco reviews
4229 TripAdvisor reviews
good
credicoa58sgg on Mar 22, 2024
excellent staff, clean rooms, good food, beach club shuttle service good, careful of waves in water on beach, nightly entertainment good, Mexican restaurant a-la-carte excellent, Italian restaurant a-la-carte ok, buffet not bad
Really nice resort
thepowells2024 (Toronto, Canada) on Mar 21, 2024
Don’t listen to the complaints. We thought the food at the buffet was good, a la carte restaurants not so much. Cleanest resort ever. Grounds are beautiful, staff are amazing and accommodating. Beach and pools were lovely. Great for families and my 2 teens enjoyed the buffet and lived the ocean. Beds were a little hard, but way better than being too soft. Coffee on the balcony in the morning was stunning.
Had a great time, thanks!!
Carlos O on Mar 19, 2024
Excellent service from Higinio on the beach club. Always good to see kind and friendly people on service, made the stay 100% better. Recommended. The cocktails were really good, the food was A OK and there’s several opportunities for PokemonGo players.
You will not be disappointed with this resort
balasinghlia on Mar 19, 2024
What an amazing experience! The staff at this resort are by far the most amazing and accommodating staff we have ever encountered. Our family will be coming back every year. While you may be apprehensive about needing to take the resort shuttle to the beach and buffet (which are both at the beach), it is a 45 second ride and a minute and a half walk. The area is so safe and we were comfortable walking around the area after dark with two small children. The food was wonderful and the buffet offered such a great variety of food! FRANCO was our server during most of our lunches and dinners and he was amazing. He took the time to get to know our names and was so quick to attend to our needs as well as everyone he served. The Italian and Mexican Restaurants were delightful. I highly recommend trying each of them during your stay. The upstairs bar and pool area on the 7th floor was a great place to lounge during the afternoons. The fresh food they provided at the snack bars on the 7th floor and the beach were simply awesome and more than filling. A special shout out to LEON upstairs in the 7th floor bar and restaurant. This guy was a machine! You needed anything he was on it. Best service by far. Down at the beach, the sand was clean and the shells and hermit crabs gave the kids plenty to do. We were even able to feed schools of small dorado fish in the shallows. OLIVER the lifeguard was diligent and watchful especially when the waves were a bit rough. He was always right there whenever kids were near the ocean. The rooms were immaculate. Our housekeeper was meticulous. she made sure that the rooms were immaculate every day. the hallways, stair wells and pathways were so well kept. Loved the lobby bar. Great place to grab a quick shot or a nice espresso after dinner. They sure can mix a great cocktail. Our only wish really which has nothing to do with Park Royal Resort directly was that our Air Canada Representative MARCO, be a better host and actually spend time helping us to navigate some of the wonderful things Huatulco has to offer to tourists. Thankfully, EUGENIO, one of the knowledgeable wait staff as well as trip advisor posts allowed us to explore what we wanted to do. THANK YOU to everyone at Park Royal Beach Resort. We will see you again!!
Wonderful! We will be back!
heatherhabs (Vernon, Canada) on Mar 18, 2024
My husband and I stayed at the Park Royal from February 22 to March 7 we had a wonderful time! We were in room 1001 fabulous view. The absolute best part of this resort were the lovely people who work there. Our room had a king size bed and was very comfortable. The property was super clean as was our room. We found the shuttles fun. It was a great way to interact with other guests. We did walk the property frequently, the walk from the beach club to the lobby takes about 5 minutes. We could walk all the way from our 10th floor unit to the beach club in under 15 minutes. The resort did take good care of guests with mobility issues. We observed shuttle drivers assisting on multiple occasions. Our room also had a walk in shower. Beach Club - it is a festive environment! Close to the ocean with a nice beach. We thought the buffet at the beach club was great. Lots of options and also opportunities to try more authentic Mexican options. 7th floor restaurant was great! We had breakfast there every morning. Snacks were also provided when the buffet and restaurants were not open. Snacks were available at the 7th floor pool area and at the beach club. Snacks included hamburgers, fries, nachos etc. Shout out to: Antonio, Higinio, Erika, Leticia, Hugo, Franco, Wilberth, Angel, Romano, Adrian and Leon. All of them were patient and encouraging with our Spanish! Kind and friendly people working everywhere at this resort!