Palms Casino Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3690 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-3.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great place to stay and play!

    Reviewed by Cheryl S() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I loved this hotel and casino. Great machines, great room and great places to eat! I do think they need to mark the elevators better, very confusing as to which elevator goes to what floor. The clerks were very helpful and friendly!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Bad experience

    Reviewed by bopham(San Jose) on Jan 13, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I booked this based off a room offer for 100 dollars dining credits and 200 dollars free play. It’s was a hassle to even redeem the dining credit. Had to go back and forth with the front desk and restaurant. My free plays I could not use because there’s no corporate to add. The lady told me that she’d have them save my “owe” free play for my next visit, but the supervisor this morning says he didn’t promise me that. Rooms were ok. Average. Had I known about these issues I would of stayed on the strip with my other free room. I’m not sure if I want to stay here again. It’s off the strip and their rewards center is a mess.

    Great place for the Christmas holiday

    Reviewed by Vickie H() on Jan 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for 3 nights leading up to Christmas Day. The staff here are amazing. There's a sense of security here as they have security at the room elevators. If you don't have a key, you aren't getting past them, meaning no one is roaming the halls unless they are a guest. I love this place. The food options are perfect, from quick and convenient to dress up fancy.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Great stay in Vegas

    Reviewed by aemusic(Los Angeles, California) on Jan 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was hesitant to stay at this place, off strip, but I found it to be quite pleasant. The rooms (I stayed in the Fantasy Tower) are clean and modern, the hallways don't stink like many hotels in Vegas, room service and dining prices in the hotel are not outrageous, and the casino is quite decent.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    MY FAVORITE PLACE IN VEGAS!

    Reviewed by djacobs77(Alexandria, Indiana) on Jan 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my favorite resort. From the music they play and drink service to the table games. Another really cool thing is that they have a retractable dome over the pool so you can swim year around. Go to my YouTube page "WhatUPwithDJ" and check out the video of the room.