Hotel Villas Playa Samara

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1127 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Nice little gem.

    Reviewed by Pascal P(Eastern Passage, Canada) on Jun 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed there for 7 days, beautiful, clean and friendly staff. We had villa #37A which was close to the beach, restaurant and the pool but just far enough not to hear the music at night. If you go you have to take a walk to town (faster and nicer) or a taxi for between $6 and $8. Thus was our first time in Costa Rica and will not be our last.

    Looks great but not quite

    Reviewed by ruizromero2009(Hammond, Indiana) on Jun 03, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    When you enter via the drive entrance, the hotel is impressive. However my stay here was disappointing. The rooms did not have any television and I found ants (small nothing too alarming) throughout my room. We were talked into "all inclusive" however there is only one restaurant so not many options. The breakfast menu didn't change throughout my stay. The dinner menu did not have many options and I had to go into town to find dinner for my teenager.

    Dirty disgusting resort

    Reviewed by Jasie L() on May 29, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I will start off with the positive things on this resort because the negatives is a way longer list. Pros: 1. The food is high quality (except the breakfast) 2. The staff are the nicest people ever. 3. The bartender made the best drinks ever. Cons: 1. There is only one restaurant here and during our stay the resort was dead so there was no buffet, rather there was a menu of 3 options only to choose from. It gets repetitive after a few days. The breakfast had some fruits out in the buffet area but everything else was to be ordered from a menu.. the problem with the fruits left out was that they were not kept in a fridge or container and there was flies/birds all over them... so they're inedible. 2. We requested a taxi and the guy sent us a van and guide as if it were an excursion and he brought us to a beach we didn't ask to go to and charged us 9000 colones to town and back when we asked for a TAXI. Taxis charged us 6000 colones to town and back and didn't make unnecessary stops to places we didn't ask to go to. 3. Wifi works 30% of the time. It's extremely frustrating. 4. No alarm clock/phone in room... I asked about a phone and was told none of the rooms have phones!!! 5. Grounds are dirty.. pool dirty.. beach had a lot of garbage 6. Villas are like tents. Their roofs aren't solid... many spaces for insects/lizards/rain to come into your villa. I saw a dead lizard under the couch... and a live lizard ran through the room which I could not catch and remove.. no idea where it went... 7. Because of the roofs not being properly sealed the rain came through and soaked the floor which I slipped and fell on while holding my 11 month old baby. She could have been hurt had I not held her up while I fell. 8. Only 2 umbrellas on beach 9. Entrance to hotel is a dump (bricks/scrap wood everywhere) not aesthetically pleasing at all!!! 10. No drinks in fridge in room....No water bottles for free even at restaurants... 11. We booked an excursion through air Canada rep Cintia and she tried to over charge us 100$ which I caught on to and confronted her which she then said she didn't mean to... if I wasn't paying attention she would have stole 100$. 12. An excursion we booked through Cintia was very bad. The description of it was misleading... we thought we were going to see fumaroles and hot springs but the "boiling mud" was just a small container of mud and not an actual fumarole to sit in! When we returned from the excursion the security at the gate wouldn't let the driver through and made us walk all the way from the gate just because they have problems over money with each other. Why should I have to walk when they picked us up from the front lobby in the morning??? 13. I couldn't smoke on their property... and they were really enforcing this rule. 14. Shower didn't work.. couldn't shower for a week.

    Warm place on Pacific ocean

    Reviewed by claudelaferriere(Gatineau, Canada) on Apr 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    All inclusive very nice place with a great beach on the Pacific ocean. Pool with a bar; stay in the shade, water is very hot. There is however only one restaurant a la carte, and you can go there only once. On the other hand, the buffet is complete; you can even have omelettes prepared for you at breakfast. Good choice of day tours on the ground and on the ocean, including deep sea fishing. We walked on the beach to the village of Samara (40 minutes), worth it.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Had to stay here with tour group

    Reviewed by RHtravels(Rocky Hill, Connecticut) on Apr 01, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We did not choose this hotel since it was part of Costa Rica Monkey tours "resort" and they had a tour desk here to upsell excursions. If you have a choice, stay elsewhere. We arrived at 2pm and were told that check-in was 3pm so we had to wait for our rooms to be ready (poor planning on tour group's part as there should have been a stop en route or a secure location to store luggage upon arrival rather than on the lobby floor). We were the last people in our tour group to get our rooms at 4pm so we were forced to hang out in the lobby and watch our luggage. We had 2 rooms, 1 with a king bed and 1 with 2 queen beds. The room with the queen beds was OK, but the room with the king bed was unacceptable. The couch in the room was falling apart and stained. The curtains were ripped, mismatched and stained. The closet shelves were falling out of the wall so we had no place to store our luggage except the floor, where there were hundreds of ants. There was a broken faux sink shelving unit (basin with no water attached)area where the refrigerator was stored under that I'm not sure why remained in the room as it served no purpose. When I went to take a shower after swimming, the shower head did not stay on the adjustable bar so you had to use it as a hand held, however there was a hole in the tubing on the backside so that meant spraying the entire bathroom with water in order to shower. When I went to get into the bed, the sheets and pillowcases were stained and dirty. That was the final straw- we went to go to the desk but there was nobody there. We walked over to the hotel next door, Hotel Azura, to see how much it would cost to stay there because there was no way I was sleeping in that room. A man named Max was working there and my husband noticed that he was working at our hotel earlier in the day. We told him about our problem and he came back with us to our hotel desk and checked what other rooms they had open and told us there were 5 other rooms available and he could show them to us. The first room he took us to was like night and day. The room was updated and the sheets were clean, so we took that room. Why would a hotel give out a room that isn't fit for accommodation when another room is available???? Clearly that room was slated for renovation, so it should have been the last room to be provided for guests. Kudos to Max for going out of his way to help us and also help move us to the new room. We were talked into getting the all-inclusive option at check-in and told we could eat whatever food we wanted and get unlimited drinks. We were upset to learn that we could only eat at the buffet. When our entire tour group complained, we were allowed to eat one night at the on-site sit-down restaurant for the 8:15pm seating. There were only 4 other diners at that time, so I'm not sure why they force people to eat the sub-par buffet when they could have accommodated all guests for a much better dining experience. The people setting up the buffet were typically at least 5 minutes late for the start of meal times and were unfriendly. I'm sure it is annoying having people stare at you while trying to set up the buffet, but they could have smiled and said "I'm sorry, we will be ready shortly" instead of looking angry that people were hungry.Perhaps management should move the meal times up a half-hour. The bartender that seemed to always be on duty was not friendly at all. I know he was busy making drinks all day and night, but a smile or two may have helped fill his tip cup and make the guests stay here enjoyable. The hotel location was good, although I was not a fan of the water at this beach, but the hotel was on the beach and the sunsets were lovely here. The hotel grounds were pretty and the paths were kept clean. The pool could have been cleaned a bit more often since there were bugs and debris in the pool throughout the day, but the water temperature was perfect and there were plenty of chairs (few shaded areas/umbrellas). They also could have used a few trash cans around the pool area so we didn't have to walk far to discard trash and keep the hungry birds away. The hotel has potential to be a "resort", due to the location, but service and food quality needs to be greatly improved here.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Service

    Service-1

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