The Westin Golf Resort & Spa Playa Conchal

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5294 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing Staff!!!!!

    Reviewed by Gueragirl() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and i went on our honeymoon,and had a lifetime experience this place is truly breath taking.T hey upgraded our room to the royal beach club which is VIP and private area.Our concierge staff was great his name was Jairo he attended to us for about 5 days and is hard working and great social skills.,Guest services the young men driving the carts picking up guest are so polite.At the family pool bar there was a young man which i forgot his name that had tattoos and black short curly hair was so kind as i sat and watched him work he treated each person as if there were the only guest there.This place is great the food.service,drinks,room service,shows,Bussers,waiters,front desk,house keepers,Not to mention the $20 message we got on the beach best ever!!We also went to tamarindo city great food there just be aware of your surrounding since its more of a city and more locals but great people.Please make sure you carry loose bills to tip or you will regret it because the service you will receive is amazing..Very safe and for sure going back with our kids.(My only complaint was during one of our excursions through Costco in Liberia our tour leader left us and assumed we were on a different bus they were not taking count of people through out this 12 hour tour called the Mega Combo thank goodness they sent another shuttle for us we waited around 30 min but being 7:00 pm you can imagine it was unsettling again this was with Costco travel (tours)...We recommend this hotel 100%....

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Pure Magic

    Reviewed by xMichelleLx() on Sep 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I just got back from our second visit to the Westin Playa Conchal and had an amazing time! The staff are fantastic - they make a point to get to know you and really do everything to ensure your stay is exceptional! Nelson, at the Westin Family pool remembered us from last year and really made us feel at home. Alejandra Montoya, was an amazing host, always had a smile on her face, and would give us pointers about where to see the amazing animals that reside on the resort. Minor, who we saw daily in Mitra was fabulous - remembered our drink orders and was just a genuinely kind soul. We had a blast with the entertainment staff at the activity center! They went above and beyond to keep the guests engaged and ensured they everyone was enjoying their time. Most importantly is how they interacted with our 6 year old daughter - we took part in balloon twisting, bracelet making, cupcake decorating, bingo, and aqua dancing to name a few. Sheril Aguilar and Yaoska Valerin really made an impression on us - they were so friendly and sweet, eager to share Costa Rican customs, and made our daughter feel like they were life-long friends. Our favorite restaurants are Bamboo (Asian fusion), Faisenella (Italian), and Mitra (buffet - get the rice and beans at lunch and breakfast with the homemade tortillas, they are delicious!!). Lots of vegetarian options and Bamboo has tofu available. Others have mentioned it but it is worth repeating - get the fried ice cream at Bamboo! Our room (Family Jr Suite) was great - we were located on a lower level facing the golf course. Room is spacious enough to support 2 adults and one child without feeling cramped, AC worked great, beds were comfy, and patio was used to take in the sights and sounds. Housekeeping was great as well and even left the cutest little towel animal the one day complete with flowers behind its ear! The hotel is currently under renovations and we can’t wait to see what the rooms look like when we come back next year! The property is truly spectacular to walk and take in the beauty. We spotted Coatis, Howler Monkeys, Armadillos, Hummingbirds, Iguanas and Lizards, a Caiman (yes, you read that right - he’s in the lake by the golf course), and a Gray Fox to name just a few. The gym is well equipped - the equipment is in great condition, water and fresh towels were available, and a great view of the lake/golf course. My only wish was that there were Peloton’s available - maybe next year! For daily excursions, please see Erik Garcia. I cannot stress this enough, he is the best at his job! We had done a trip with him last year on our last night and swore the next time we came back we would find him immediately to help make arrangements during our stay. Erik is the consummate professional, an excellent communicator, honest, and really provides customized trips. He also texted us after each trip to make sure everything went well and we enjoyed it! This time we did a sunset snorkeling trip (Lazy Lizard) and had whale sightings both ways! The sunset was phenomenal and the crew were top notch. We also booked the llanos de Cortez Falls/Volcano & Hot Springs/Sloth Sanctuary tour with Erik which was a completely private tour! Our tour guide, William, was lovely and so knowledgeable about Costa Rica and each of the destinations he took us to. He went out of his way to take photos of us in great spots and was committed to making sure we had the best visit possible. To top it all off, at the end of the trip, he had a video he had put together of all of the photos he had taken of us during the day! We loved him and every second we got to spend seeing the beauty of Costa Rica! On our second to last day we wanted to visit Tamarindo to check it out. I texted Erik to see if he provides transportation and of course he could accommodate us! Again, we were provided with a private guide who drove us into Tamarindo, pointed out shops, great restaurants, best spots to view the beach, and then waited for us to finish our visit. Another amazing trip to Costa Rica in the books and we can’t wait to come back to the Westin Playa Conchal next year!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Tree phantastic days.

    Reviewed by escartaris(Barcelona, Spain) on Sep 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The most important, the staff: all was very kind, sympathic, not submiss, natural, I have no words to describe it. The place nice, clear, comfortable, beautifull. Good meal! I reccomend it. Is important to contract some trips to know the zone. Guanacaste is a very interesting place, almost natural places.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Amazing few days on the beach

    Reviewed by es3263() on Sep 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I visited the Westin last week and had an amazing stay. Everyone we met was friendly and was very happy to help us with any request. The concierge Gabi was especially helpful, it was my birthday during our stay and she sent a delicious cake along with sparkling wine to our room. The food was incredible, not "just for an all inclusive," and the drinks were very good as well. We stayed at the Royal Beach Club and enjoyed the additional amenities including our own concierge service and private pool. The beach itself is gorgeous and the water is fun to swim around in, the Westin is one of the only hotels with access so it also felt very private. We cannot wait to come back to the Westin, especially during the "rainy" season when it did not rain a drop.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Westin Playa Conchael

    Reviewed by glennw620(Sharpes, Florida) on Sep 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great first trip to Costa Rica! Booked through Costco Travel and everything was perfect. Clean rooms, spectacular service in a great country with very friendly people. I would highly suggest this for your first visit.