Hilton Garden Inn Kauai Wailua Bay

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1423 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good Stay

    Reviewed by leahemalka() on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We recently stayed at the HGI and enjoyed our time there. The beds were comfy, we had black our shades and slept extremely well. Staff was friendly and responsive. Ocean view was really not an ocean view, but at least the room was cleaned daily. It would have been nice to have been in an updated room. I probably would stay again if I was to stay on the East Shore or Kauai, but would rather return to the South Shore if I was going to go back.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Great Centrally Located Hotel

    Reviewed by Susan J K(Cupertino, United States) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel turned out to be an unexpected treat. It’s centrally located and has the most beautiful beach behind it with safe Italian style swimming ponds and a lifeguard at Lygate park. After four days in a condo where the chickens crowed from 1:30 in the morning on, our room was miraculously silent. All of the staff were excellent and hospitable, and would happily stay there again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Had A Great Stay With Only One Issue

    Reviewed by Reddums() on Feb 12, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My stay at the Hilton Garden Inn Kauai was, overall, very good. The location was great, the staff was very welcoming and there were plenty of on site amenities. The location itself was only a few minutes drive from the airport and very easy to find. Once there, it was only another few minutes to get to a variety of nearby destinations. It's walking distance from the beach and a 2 to 3 mile walking loop along the coast. The amenities were all fantastic for the most part. The room was clean, spacious enough with plenty of room for our luggage, the WiFi was complimentary, there was a small fridge, and there were plenty of easily accessible outlets for charging devices. Mamahune's tiki bar located behind the hotel was always great for quick bites or just for relaxing while sipping Mai Tais. The restaurant in the lobby was also convenient with a decent variety of food on the menu. The gym was small but serviceable and clean. The only issue we had during our stay was with the on-site public laundry room. We were glad to see they had one so we didn't have to worry about running out of clothes during our vacation but upon closer inspection, the washers themselves were filthy. The rubber gaskets around the doors were covered with a disgusting slimy substance that seemed to hold onto whatever dirt came off of previous loads of laundry. Luckily, there was a much cleaner public laundromat just a mile away from the hotel that I was able to use. Hopefully the washing machines they use for the guest bed sheets and towels were cleaner than the public use ones.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Fantastic location and good service

    Reviewed by nneiln(London, United Kingdom) on Feb 10, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We visited a few days ago and spent 4 nights here. The service was excellent. Helpful and happy staff, and lots of them. Room was large, and generally very clean. Good drinks options and the restaurant was fairly priced. Would definitely come back!

    Great location

    Reviewed by dmantab() on Feb 08, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hotel is at a great location with a park nearby for walks and swim. Room is clean and looks new with fridge and microwave. Food, however, was not so good. Too salty and too few choices. Better food available just a short drive.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4