Hacienda Encantada Resort & Residences

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 4443 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Lovely Setting, Fabulous Staff

    Reviewed by Amy H() on May 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is one of the few resorts on the corridor between Cabo San Lucas and San Jose del Cabo that makes an effort to represent the style and colors of the best of Mexican architecture. The buildings are painted a mix of warm earthern tones of cream, yellow, red and brown, and the well-maintained grounds are accented with colorful tile, wrought iron and a lovely array of bougainvillea, hibiscus and other flowers. I found it quite asthetically pleasing, especially compared to many of the other resorts which, architecturally-speaking, looked like they belonged in a metropolis rather than on a rugged and beautiful Mexican coastline. The staff are hard-working, and seem genuinely warm, friendly, and helpful. I was very impressed by Suri at Concierge, Pablo (waiter/bartender), Daniel (bellboy? at the lobby area), our housekeeper Edith, Maria at the Tienda, as well as Activities Director Fernan, and the waiter Fabian. There were many others whose names I didn't catch that were equally kind and outstanding (and patient with my virtually non-existant Spanish). For my tastes the pools were a bit on the warm side, but I'm maybe the rarer bird that actually wanted a swimming workout rather than just hanging out in the water near the swim-up bars. But I found the pool near the pizza restaurant cool enough for lap swimming. It was also virtually empty by 5pm, when all the other guests were preparing to go to dinner, so it worked out. There was a weird thing with the very cold air conditioner being triggered on by a sensor every time we opened the door to the room, but we soon learned to turn it off as soon as we entered. In summary, I'd stay here again in a heartbeat. If this sounds like your kind of place, you may want to skip the mega-touristy, alcohol culture of downtown Cabo San Lucas and spend your time instead at the Art Walk and Gallery District of San Jose del Cabo. We didn't get to the Wirikuta Desert Botanical Garden just outside of San Jose del Cabo, but it sounds lovely as well.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Hacienda Encantada

    Reviewed by Tammy H() on May 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed in our timeshare for a week,our house keeper Claret was awesome!! She was outstanding!! Made our stay very comfortable! Her attention to detail was great, and our room looked fantastic everyday!!

    Wonderful Wedding/Family Vacation

    Reviewed by Pam F() on May 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just got back from Cabo. We had a wonderful time. Cannot think of anything bad to say about this resort. The food and drink were good. The property and pools were great. And the service from everyone was better than we could have expected. We had a cart driver by the name of Erik Gualemala that went way beyond driving, He helped with some of our wedding preparations also. He also stayed after his shift just to be available to run us around preparing for the wedding, cannot thank him enough. All 40+ wedding guests were impressed and want to return!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Amazing Resort and Beautiful Views!

    Reviewed by Carol Z() on May 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We thoroughly enjoyed our stay at Hacienda Encantada! The Adult infinity pool and beach area was lovely! The service was magnificent and this was an incredibly clean resort. Every day and every hour you would see someone cleaning windows and scrubbing furniture, etc. The amenities were superb and the staff were all so pleasant and helpful! I highly recommend this resort! We exchanged our Cancun timeshare for this one and quite frankly we prefer this resort to our home resort!

    Paradise getaway

    Reviewed by debborraahh() on May 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This Hotel is just like being in paradise. My favorite pool Al Patio was right in front of the ocean with great bar service provided daily. Food was excellent! Oven pizza was really good. Overall nice staff. concierge wonderful and efficient specially Brendalee.

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