El Cid Granada Hotel

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1197 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Stay

    Reviewed by TLTravel(Vancouver, Canada) on Jun 01, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very much enjoyed our stay at the Granada! Friendly staff, good food, very clean. Resort is older but kept clean, pool is warm, beach across the street. Our favorite restaurant was the Mexican, great service, yummy drinks and warm atmosphere too! We would stay again as we like the smaller resorts. with that Mexican vibe. Until we see you again!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    El Cid March 2020

    Reviewed by lyleschuler() on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I have been coming to the El Cid course for 8 years now. The lady working in the clubhouse has always been very nice, friendly and courteous. The caddie master remembered us and welcomed us warmly are tee times were arranged online without issue. Our caddies were Aureleo & Miguel as always they were great to be with very knowledgeable with a great sense of humor. The starter was nice and arranged the 9s the way we wished and the pace of play was very good 4 hours. It is unfortunate that the course itself was in not that great of condition. The speed of the greens was very inconsistent on the Marina and the Casita courses and although the speed of the greens was consistent on the El Moro course the speed of those greens was considerably slower than the other 2 courses. All the courses had patchy fairways. We had planned on playing 4 games at El Cid and two other courses (Estrella Del Mar and Marina Mazatlán) that were not at the El Cid. After playing those courses we choose not to return to the El Cid for the last 2 games. Not only were they in excellent condition they were about 300 pesos less per person. The reason I gave an average rating is because all the staff were excellent but the course was overpriced for the condition it was in (poor value) I am sorry I could not rate it higher for the sake of the excellent staff.

    A place to stay to make you feel like your in Mexico

    Reviewed by El1Lobo(Highlands Ranch, Colorado) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a small resort in the Country Club. The only property without being on the beach or water. The rooms are dated but nice. The staff is great and always makes you feel warm and welcomed. Daniel, GM, makes his staff one of the most friendly and helpful at El Cid's 4 resorts.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Sister time in Mazatlan

    Reviewed by Josephine D(Ladysmith, Canada) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a wonder holiday, great company, good food and wonderful service! All we could ever ask for and more! I would like to thank everyone in reception, restaurants and bars for their courteous and friendly service. Special thanks to Roberto B, Ruben and Ana at the Granada pool/bar, Big Ruben at the Pergola and the lovely Laticia in the lobby bar!

    2nd Time at Granada as perfect as the first!

    Reviewed by SaskPaul(sask) on Mar 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What an amazing place to stay! I booked this resort the day before I left so although I did not get room 1028 again at checkout, the manager managed to get it for me the next day. The best part of this hotel is the people who work here(missed Leo so much) and the guests who stay here. We met many new friends who I am sure we will meet up with in the near future or hopefully travel with. A big thankyou to Sunwing on getting us home safely. The only negative was our visit to the Italian restaurant. Our waiter admitted he forgot we were there so we had a long wait. Also he said the menu had just changed so we were disappointed in what we ordered. Thank goodness for the cheesecake. Wish you could go there just for that! Argentine was amazing. Glad that menu wasn't messed with. Beach restaurant was really good. Ribs we had one lunch time were amazing! Snack menu at Granada was excellent too, as was breakfast. Ocean was too rough and cold to swim in so we stuck with the heated pools. Thank you to El Cid staff for a wonderful week. Hope to see you when this crisis is over. Stay safe!