Hyatt Ziva Rose Hall reviews
6209 TripAdvisor reviews
Good time at Hyatt Ziva
OneLuvLee (Ajax, Canada) on Mar 22, 2024
First family vacation after the great Covid and Hyatt Ziva lived up to its expectation. This is live review and writing this on the last day. Stayed at Room #2442 1) Rooms - Clean and well kept. Washrooms were neat. We had the ocean facing room and had a balcony. Bed was good. Pillows are plenty. AC was working well. Note: There is a difference between ocean facing and ocean front. Check the hotel pictures. 2) Food & drinks - My family are picky eaters but Hyatt Ziva had wide collection for everyone in family. Kids have plenty to choose from. The best ones are the la cartes, Pizza shop and the famous Jerk hut Buffet. Grindz coffee is the best and the afternoon staff is amazing. Bites candy bar is also good for kids and sweet tooth fans. Compared all the ones I mentioned, this Choicez buffet is last on the list. The chefs are tried and not friendly so will take forever for omlets etc. Drinks and everyone who worked at the bar are amazing. 3) Activities & Entertainment - There is always lot going around. Check the website for all the details ahead. 4) Beach - If you are a beach lover, then you will be disappointed. There is not a lot of beach or you cannot even do a good walk you can take. But for us, this was a blessing as the beach is very kids friends (surrounded by rocks) and we knew this so it worked out great. Other things 1) Service at choicez is a hit or miss. Somedays we had good waiters while other day it was meh. It did not ruin our mood. Waiters at La carte are very good and nice. 2) One day, they let us know that there will not be no water or AC. This ran from 1o to 5:00 PM. We are out most of the day but towards the end it was annoying. The reason this did not became a big deal was Hyatt offered 200 resort credit for all the guest that were impacted. We got the credit the last day so we spend everything at the shops. Most others rented the cabanas etc. Also they allowed us to stay a little longer at hotel since we had a late flight. Overall, it was a good memorable vacation. Thanks Hyatt Ziva
Hyatt Jamaica
Melody p on Mar 22, 2024
Great resort, very clean and comfortable for a vacation. The resort is a short distance from the airport, easy commute to and fro, highly recommend booking private transfers easy and hassle free to arrange and they are waiting at the airport. Check with Top Choice Jamaica Tours, local service very reliable and friendly. Staff are mostly courteous and attentive, food was mid to great, Beach very relaxing and lots of chairs and sun beds, entertainment could use improvement . All in all great vacay and would visit again.
Old Bones
Matt P on Mar 21, 2024
Pipes making noise in the walls and unable to move rooms. We slept with noise cancelling headphones and pillows over our ears - torture. The hotel was unable to move us and our second room. We are a larger family and needed adjoining rooms or very close.
Party place
Lisa B on Mar 21, 2024
This resort has so much potential for a great family trip. However, it caters to the partiers. If that is what you are looking for then this is the place! I thought a Hyatt resort would be higher end and family oriented. It is vey loud with non stop music. Staff try their best.
TERRIBLE HOTEL AND STAFF
Gui T on Mar 21, 2024
The hotel is a complete disaster. Services are awful and most of the hotel staff are unfriendly and untrained and ignores your requests. Moreover there are no proper maintenance and we spent almost an entire day without water available in the bathrooms. Its definetly doesnt worth and not comparable to other Zivas in Mexico.