Iberostar Selection Rose Hall Suites

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5480 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing resort, wonderful staff

    Reviewed by carolinegH7483TE() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just coming back from our family vacation to Montego Bay at the Iberostar Rose Hall Suites hotel, we have only positive things to say. The grounds are beautiful and the hotel is kept 100% clean at all times. The rooms are spacious and bed is very comfortable, they even accommodated us with a crib for our 15 month-old. The food was absolutely delicious and very varied from day to day, as well as was the entertainment. But what made our stay the most special was by far the staff. As a couple who has travelled to many similar resorts, the service at this hotel surpassed them all by far. From the check-in counter clerks Renee and Shaunavan who remembered our names and helped us with a few issues, to Trevor at the breakfast buffet who will make your eggs every morning with a smile to start your day well. The buffet servers were also absolutely incredible, travelling with a toddler they sure knew how to make him smile and accommodate us for his feedings. Alicia and the wonderful lady at the buffet door (who’s name escapes my mind) tended to us with much love, every day. The chefs come out to check on the food regularly at the buffet and also went out of their way to make sure we had everything we needed. In general, every single staff member we met looks like they love their jobs and are happy to help. Other aspects that we enjoyed : A different lunch is set by the beach a few days of the week which we loved. The way the resort is set up, everything is close by so you are not finding yourself wasting half the day getting here and there. Plenty of seating and shaded areas by the pools and beach. All in all, awesome vacation, amazing food, and above all, lovely staff. We will definitely go back!

    Best Caribbean Trip to Date

    Reviewed by watergrl79(Greenville, Maine) on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you for making our vacation the best Caribbean trip we have experienced to date! The resort is magnificent, the people are genuinely kind with commitment to every detail and the food was top notch. We’ll definitely be back.

    WORDS CANNOT DESCRIBE THIS PALACE!

    Reviewed by Tonia111113(Victorville, California) on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I don't know what else to say but you have to experience it for yourself! This place hands down knows the definition of customer service and quality! The people, the atmosphere, the food it all is thee best hands down. I wanted to extend my stay but couldn't. I DEFINITELY will be back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Loved Iberostar Rose Hall Suites

    Reviewed by deewei2020(Milwaukee, Wisconsin) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff was great and the resort was clean and lively! The food was also very good. A few people stood out. Nikita at the front desk was so nice and helpful. We loved Shaquile at the bar and Tamara and Krista Kay the pool waitresses. Carlos was an outstanding and friendly entertainer.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Beautiful Destination and Fantastic Resort

    Reviewed by Parka1845() on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Thank you so much for a wonderful stay - we enjoyed every minute! The resort is beautiful, the food is great but the best thing about this place is the staff. Everyone goes out of their way to make sure you are having a great time or getting everything you need. There is never a shortage of staff to assist you and many of the staff got to know us by first name. Special shout outs to Shandice at the breakfast buffet (you are fantastic and so sweet), Trevor at the omelette station (perfect eggs every day and always a smile), Shaunovan at the front desk (so helpful and friendly) and Pineapple (we always had a blast when you were around). The only slight negative I would put in this review is regarding the dinner reservations. They are hard to get - I would advise making them right upon arrival for the week.