Sunset at the Palms Resort and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3198 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Vacation

    Reviewed by Kingtung1(New Haven, Connecticut) on May 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is top notch. It is absolutely amazing, I would recommend this to anyone. Vanessa in the gift shop excellent. Me and my Wife got couples massages from Brenda and Novlett. We had 2 concierge Daniela and Sherice. The coffee shop featured Paula Myrie and Shaun Johnson Barrett. My 2 favorite coffee makers. And the grounds keepers were wonderful Lynford and Daniel. They kept the grounds spotless. Admittedly one of my best vacation experiences ever.

    Perfect in every sense

    Reviewed by TaylorAndSam() on May 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love staying at Sunset at the Palms. This was our third trip to this wonderful resort. From the treehouse rooms to the fantastic food, everything was great. The grounds are like stepping into a garden full of lush green and flowers. The beach is beautiful and pristine. However what makes Sunset at the Palms the best are the wonderful staff who care about every aspect of your stay. I cannot wait to return.

    Fantastic, unique hotel with amazing staff

    Reviewed by kews99(Taunton, Somerset) on May 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from two weeks at sunset, loved every minute. Really unique resort, with great staff and fantastic food. I know some of the negative comments on the road you have to cross may put some people off, but please, ignore these as it's only a short walk to the beach and the crossing guards are really lovely and always look after you. We met loads of people that have been there time after time, and having now visited, we can't wait to go back next year.

    Amazing resort!

    Reviewed by Tina C() on May 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed staying at Sunset at the Palms so much that this will be our place to stay everytime! Laid back and very relaxing. This is the perfect atmosphere. The staff were very accommodating and super friendly. Beach is beautiful and it is so nice they don't leave their chairs all in a row, but instead ask you where you want to be and get them out for you when you get there. Food was fabulous and also the drinks! Housekeeping was the best! They are so on top of things and never had to ask for anything extra! It was all there! The rooms are the best! Not your typical hotel. Absoluetly loved everything about it!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Vegan-friendly, Cozy, Boutique Hotel Experience

    Reviewed by duriandolly() on May 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This all-inclusive resort is perfect for the chill couple that wants to get up early and enjoy the day. This place feels like home - not like a hotel. The small bedroom huts give the place a unique vibe with lots of privacy and the veranda attached has breathtaking views. The food is wonderful - the themed buffet nights are delicious. All vegan food was labeled, which was a load off my mind. The beach is incredible. The chairs stay stacked until you need one, which leaves a lot of space to actually see the trees and landscape. Every other hotel beach was just PACKED with chairs, and we find that a real turn-off. You don't feel closed-in at all. The staff is warm & friendly. They feel like family. It's hard to say goodbye. We hope this resort stays SMALL. That's the reason we go. It's quiet and laid-back, but with all the amenities that we have come to expect with all-inclusive. Please, don't ever change! Mr. & Ms. Larios hut #409 - May 7-14, 2019

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

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