Renaissance NY Times Square Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2698 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    A Joke

    Reviewed by Vacationtravelvaca(Mexico) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Do NOOOOOOT stay here. Rude staff Unprepared. Phone does not work. Are not able to locate packages. Rude attention in general. Hallways smell like beef and like a restaurant. With so many options in NYC, choose any other one. I am currently in the hotel and cannot wait to get out.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Service

    Service-1

    NYC with the kids

    Reviewed by GregEng(Little Rock, Arkansas) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Way overpriced, but was kind of expecting it to get a room on Times Square at short notice. Rooms a bit cramped like other hotels in the area. The staff was excellent except for the check-in counter where they were always short and abrasive. There were some kids games/activities on the lobby level. U have to take two separate elevators to get to your floor. Did not appreciate the $30 destination fee. Probably would not go back.

    Great staff in the heart of it all.

    Reviewed by HeatherMcD33(Brampton, Canada) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We felt extremely safe considering the amount of people roaming the neighborhood at all hours of the day and night. The area is loud and flashy so bring your earplugs and eye masks or just stay up all night. Be sure to get a drink in the lounge that looks out over Times Square, the menu is simple but tasty. The rooms were surprisingly big and decor unique.

    Good north side of Times Square with rooms that are quite large for NYC

    Reviewed by gregv13(Pensacola, Florida) on Aug 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Traditional funky Renaissance - rooms were nice and clean with quality bath products. Rooms were also larger than most in NYC I have stayed in the past. The restaurant overlooking times square is a pretty neat feature as well.

    Individual ratings:

    Service

    Service-4

    Value

    Value-4

    Best in New York City

    Reviewed by E905HAemilys(Palm Beach, Florida) on Aug 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love NYC. What a fabulous town. Only one place to stay. The Renaissance Times Square has it all. Great location in the heart of the city. Fabulous breakfast overlooking Times Square!! You can feel the beat of the city. Tammy Brown at the front desk greets you with a smile!! What a nice way to start your stay. She is knowledgeable and so kind. She assures you that your stay will be memorable The rooms are a nice size and equipped with a fridge and coffee maker. Fabulous bar for an evening drink. Homey and warm!! Can’t wait to come back!!

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX