Coco Key Hotel and Water Park Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3492 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Family vacation

    Reviewed by eleanore705() on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first time here. Everyone was super friendly. We went to Disney one day and found the staff was friendly but scripted. Here they were genuinely friendly and happy to help. When we asked for directions to the kids craft area we were walked to it (not pointed) she also got us a copy of the week's agenda. The breakfast was the best. The staff especially Keymar and Laly. They were super helpful and made sure we had everything we needed. Oh and they have Mikey Mouse waffles. Our granddaughter even got a stuffed unicorn. Coco the parrot even came to breakfast. Will come back!

    Smells!!!!

    Reviewed by Sightseer135421() on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We had a reservation for a King size bed facing the pool on the first floor. But the guy at the front desk said they don’t have any available. So he gave us a second floor., The room smells real bed . Smells like melded!!! Carpets dirty......there’s so much more

    Great Hotel!

    Reviewed by breg0322() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel has been amazing. Great location with alot of stuff to do off the strip hotel is located on. Coco key hotel is a great family spot with waterpark, arcades, giftshops and more. Special thanks to Liam, Jessica and the security guy. My daughter cut her foot and they searched for about 10 minutes looking for bandaids for her and mission accomplished!! They were so caring and sweet! Also thanks for the birthday wishes ?? If we come back to Florida this is definitely where we will be staying again!!!

    Rooms are ok

    Reviewed by ggna42() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Rooms are ok. Water park, pools and arcade were nice. My son enjoyed it very much. Upon arrival I was very disappointed with the front desk management and room housekeeping. It was not what I expect but thankfully Denise from housekeeping and her staff Daniel and Carla personally cleaned and inspected my room. Denise was really amazing with us, she even left a gift for my son on top of his bed. Enjoyed my stayed for the most part.

    Outstanding customer service!

    Reviewed by R0bynAtt() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I had to give this place four stars because although it wasn’t anything luxurious the price was amazing for all that we got. It was a clean room with no luxuries which we expected. What I have to say about this place is that we had a spectacular time. We had some things that weren’t perfect about staying here. But Muhammad who is the hotel manager went above and beyond to make those things seem like they were nothing. If it wasn’t for him we might not be coming back but because of him and because he cared about our experience with our stay, we will be coming back next year. Not to mention the fact that we had great company in the other guests that decided to stay here and we practically had the pools and water park to ourselves! Give this place a try. You will be glad that you did!