Ace Hotel & Swim Club

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1061 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Absolutely fabulous

    Reviewed by lizziedavison() on Aug 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were booked in for 1 night but loved it so much we stayed another night Stylish hotel with helpful friendly staff Great rooms, great pool, great food, great vibe! Very chilled We loved every minute

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    6th Time Staying At Ace in The Desert And Just As Great As The 1st

    Reviewed by BtheSixThree() on Aug 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I discovered The Ace in about 2011 or 2012 after I had moved back to San Diego from Scottsdale. I immediately fell in love with the mellow vibe of the smaller (non-resort) quaint hotel and mellow pool vibe. It is a very relaxing place to stay but you can definitely party at the pool as well, if you are so inclined. A/C in the rooms works great and the beds are very soft and comfy. I try and go out 2-5 times a Summer from San Diego just to get out of the city and turn off my brain, even if I don't stay the night, sometimes I'll leave early and spend all day at the pool, eat dinner in Palm Desert and head back across the 74. In the 10 years this place has been open, many other smaller boutique hotels have popped up in and around Palm Springs, but I am a creature of habit and keep going back to the Ace as the service and atmosphere is always great.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    BEST HOTEL EVER

    Reviewed by Baileyjanemad() on Aug 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I loved every minute of my stay at the ACE hotel in Palm Springs. The style / decor was so trendy and there was a picture perfect spot around every corner. Everyone working at the hotel was very friendly and answered all my questions with ease. Kings highway has amazing food !!! Definitely a must eat spot at the hotel !!! The only suggestion I have is to add a full length mirror in the rooms. It’s hard to see your full outfit in the sideways mirror at the sink.

    Beyond disappointed.

    Reviewed by Niki M(Denver, Colorado) on Aug 09, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I’d wanted to stay at the Ace for a couple years and was so excited to finally be booking a trip there. I know it can get rowdy during special events, so I called in advance to make sure there wasn’t some big festival or something going on, since we were bringing two kids. The receptionist I spoke with three weeks before arrival was super salty and short with me, saying, “It’s going to be 110 degrees then. NO ONE will be here.” So I booked the room for about $400. Upon check in, we couldn’t park anywhere on property and the pool was slammed - there wasn’t anywhere to put our stuff. Turns out Ace was hosting their annual Craft Beer Weekend. Are you kidding me?! It was 114 degrees and our a/c wasn’t on in the room upon arrival, so we tried to make the best of it by going in the pool and figured we’d stick to a corner on the steps. Well, drunk chicks fell into me twice while holding my four year old. We left. I really don’t appreciate the attitude I got for asking about the very thing I was trying to avoid. I’ll never go back. What a disappointment and waste of money.

    Fun in the sun!

    Reviewed by Erin U() on Aug 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I've stayed here many times... I typically go a couple of times a year. We even had our wedding reception here & the staff was absolutely amazing! They exceeded our expectations in every way. The rooms are fairly basic, but so cool! Each room has a record player that we always take advantage of. We always go for the patio rooms as it gives you a little more personal space to lounge. The patios are fairly large. The bathroom amenities are great - large amounts of great shampoo & conditioner. The vibe of the place is a party atmosphere, but there's always kids & families out at the pool during the day. The pool is a great size & they keep it very clean. Most of my experiences with staff at the pool have been very good & friendly. They have some cabana types of beds that go fast, but generally you can get one if you're around the pool around 5PM when the day crowd leaves for dinner. I absolutely love lounging on the beds with a gorgeous view of the mountains & a cocktail in hand!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

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