Barceló Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6923 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great staff and beautiful scenery

    Reviewed by 690jag() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We loved this all inclusive resort- we had a short 3 day visit so it was perfect because we had everything we needed. The best part was meeting Tony with Tony’s tours on the beach. He took us on a private boat ride to Quimixto beach where we hiked to an incredible waterfall and saw all the beaches south of Mismaloya. Then we snorkeled at Los Arcos. This southern area of Puerto Vallarta still feels quaint and not so crowded. There are cool ATV and jungle excursions also( Predator movie set) The hotel rooms are great for families with two bedrooms and two bathrooms- the food is abundant if you like that, personally we ate two meals a day so probably would not do the all inclusive thing again. The staff was outstanding and Mario from the Spanish restaurant went above and beyond. The pool and beach is beautiful.

    Nice place for the $$

    Reviewed by melissah300(Aurora, Colorado) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Place was good. Rooms were a little dated. This was our second trip to the property. Last time we were there it was owned by a different company and newer. The restaurants were okay. Italian was our best choice. I enjoy being able to eat poolside. This is not possible at Barcelo. We have had issues with cleaning crews at prior resorts. I have to say the cleaning crew was honest and very good. One side of the pool is less loud more relaxing. Calls for hangers, pillows or whatever you need is very fast!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-3

    Service

    Service-5

    Glorious wedding venue

    Reviewed by LisaM_home(Ottawa, Canada) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My daughter decided to get married at this all inclusive resort. My husband and I were a little worried about a destination wedding for various reasons. Let me first say that we have traveled far and wide and I have never met staff that work so hard to ensure your stay is perfect. Gabriella and Christiane, the wedding planners really worked hard to make my daughter's wedding experience perfect, they actually stay with you the entire day to make sure everything is how you want it. The photographer, Abraham and his partner also are with you for about 7 hours. Right from our daughter putting on her gown to the last half hour of her reception. The catering from the resorts restaurant was perfect. The restaurant manager was at the dinner the entire time, over two hours to make sure everyone had wine and all their courses, they also accommodated the vegans in our group at the last minute. The resort restaurants have something for everyone, if you can't find food here you won't find it anywhere. The spread they put together every day for hundreds of people is incredible. They work so hard to accommodate every request. We ate the food and drinks without anyone in our group of 50 getting sick. The nightly entrainment was excellent, we saw the best magic show we have ever seen. The rooms are large and very nice, they have nightly turn does service. We were on the premium level, for very little difference in money it is worth it. It allows you to make reservations in the private restaurants ahead of time, we ate in all of them, the Japanese was our favorite. So summing up, excellent service, wonderful, friendly hard working people, professional and exceptional wedding coordinators and photographer. Really good food.

    Amazing Hotel & Service ??

    Reviewed by SRHiser() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my second trip to this hotel. I was so impressed the first time, I had to go again! Adelina Romero is truly such a pleasure to work with. She is knowledgeable about the hotel and surrounding area! She can help with anything. She also introduced us to our favorite taxi driver in town! Gerardo was amazing! We also made our excursions thru her. The knowledge and tips we received for each excursion was so helpful! We used her last time also, this time I was greeted as if I had returned home! Adelina is TOP NOTCH! ?????????? We stayed in Room 1409. Monica Tover was our housekeeper. She went above and beyond everyday to make our stay most comfortable. The little touches of chocolates, animals made from towels were truly appreciated. Our mini bar stayed stocked and she was always so courteous on each entry! Thank you Monica. ?????????? Oscar Martinez & Alexis Quinterio we’re simply a cut above perfection. Seeing them every morning made our day brighter. The service they give to each customer as if they are the ONLY table they serve. Little touches such as remembering our drinks, our names and what we wanted were simply special. Oscar was also this way on my last trip here. I just knew I had to sit at his table this time. When I saw him, I was greeted as if family had returned! EXCEPTIONAL SERVICE ?????????? The shows were so great! The taco lady at the snack area makes the best tacos we have ever had! ?? EVERYONE we came in contact with were so helpful. The pool staff made time at the pool so fun. The bartenders well, WERE PHENOMENAL ??????????From the front desk to the jewelry store we were impressed! GREAT JOB BARCELO PUERTO VALLARTA! We will be back! ??????????????????????????????????????

    Family vacation

    Reviewed by ignaciog303(Fresno, California) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Recently I was at barcelo Vallarta with my family and I were very impressed with the facility, in front you got the mountains behind the beautiful baby blue ocean, the staff very professional and always looking for ways to please you. Weather you are in any of the restaurants the snack bar, that looks more like a full restaurant, the bar or the wheat bar....but the best, the concierge Adelina.... she was very knowledgeable professional and charismatic, when she's explaining the tours it's like she's taking you in a fantasy tour...my family and I lived the tours double....its only one thing that I didn't like at all.....leaving!!!!???????? but know something???? We are getting ready to go back... ???????? BARCELOOO!!!! ready or not here we go again.... thanks Adelina as soon as we get there we are going over to see you:::::