Be Live Collection Punta Cana Adults Only

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 598 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Avoid

    Reviewed by dorissauer(Santiago de los Caballeros, Dominican Republic) on Dec 30, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    False advertisement. It’s not adults resort, since you have to share amenities wirh kids. Very Ghetto, to food is horrible, staff not train. That’s why you won’t see photos of the amenities or lobby because it’s not a 5 stars hotel $400 a night resort. When we requested to speak with the manager they avoided to Identify the manager. Roberto, Simeon and Nicolas they were very Apathetic and unhelpful. Pay more attention to the negative reviews than Postive. Unless is a crazy never happy reviewer.

    Not what is advertised at all. Avoid

    Reviewed by scottsJ9772CS(Myrtle Beach, South Carolina) on Dec 30, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My wife and I selected this hotel for our trip to DR based on reviews from TripAdvisor. The real story is this is the worst so called 5 star hotel I have been to. It took over an hour to check in, seemed very disorganized. We noticed that there were kids in the lobby at check in and asked why since this is an adults only resort. We found out that the adults only is a very small section to the side or the resort but if you want to use the restaurants or the main pool, well its not adults only. At the pool, kids were swimming with clothes on (other than a bathing suit) and someone had a boombox pool side. Seemed to be where the locals liked to come and I was not paying a locals price by any means. The hook here is that they advertise as adults only which increased the price but you don’t find out that it is not adults only until you arrive. I can guarantee that the locals staying there were not paying the same price I was. This property has so much potential but I feel it is being poorly managed and therefor falling into ruin and on it way to a 3 star resort. We walked the property and found the landscaping to be maintained to the lowest level to be acceptable. We went to the buffet for a late dinner and this was the last straw. The food served at this buffet was inedible unless you were starving to death. I am not a picky eater at all and will eat almost anything anywhere, but this was not good food at all. We decided to find another hotel which we did. We told the staff we were leaving and they said they were going to charge us for the night even if we were not staying there. The staff is not friendly or helpful. We had a taxi take us to Secrets (a true adults only resort) and the difference and night and day and for a lower price.

    Individual ratings:

    Service

    Service-1

    Winter warmth

    Reviewed by 1975dann(Eastbourne, United Kingdom) on Jul 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My first time to Dominican Republic. Had a great time relaxing on the white sand beach. All the staff were very friendly and helpful. My butler Daniel was friendly and professional. I can highly recommend a boat trip out to Saona Island for a freshly made Pina Colada. It was a great last trip in the old normal

    Amazing Staff

    Reviewed by danandleeann() on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The overall trip was fantastic, two particular bartenders made it that way. Yovanney and Yeffery at the adult pool side bar. They are so welcoming and entertaining, very respectful and professional. Food and drink were great, nice resort, friendly atmosphere EXCEPT Casino. Thank you Be Live for a great trip

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Best birthday vacation ever !!!!!

    Reviewed by L8214VCbryanp() on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First off I would like to say that the staff in this resort is incredible and go above and beyond for you to enjoy yourself and they make you feel at home. We had a swim out room but once we got there and saw the room I wasn’t to happy due to cigarette smoking by the pool I don’t smoke and neither my wife. We went back to the front and met Delivs and he accommodated us by switching our room and had us pick which side we wanted, and I ended up with an amazing ocean view and Believe me it’s totally worth the price !! Then I told him it’s my 30th bday and he fixed up my room with rose petals balloons and a cake that was amazing while we went to eat breakfast. Delivs was such a great person so caring and always making sure we were happy. Thank you Delivs for your hard work. I also want to just let everyone know that every staff member was amazing but the ones that stood out were because they always made sure we had good food and a drink in our hands to keep us happy which I loved. The names are Zacarías from the food market was so nice to us and such a hard worker we would see him there from 7 am till 11pm and I can honestly say he made sure our time there was amazing as well. Also Elvis and Joan by the VIP beach section Were so nice to us and always made sure we had a drink in our hands at all time lol thank you. But I can honestly say everyone is friendly and very happy. We had such an amazing time here at Be live adults only section. We will return again, I can honestly say it was the best birthday I’ve had thank you so much for all your hard work. The food is good and the beaches are amazing crystal clear water the cleaning ladies Maria and Lourdes always made sure our room was spotless and believe me we were very happy on how they cleaned our room great everyday, Thank you so much for that ! The beaches are super clean because every morning they would clean up all the seaweed and during the day too they really make this hotel a 5 star hotel.. I was reading a lot of the reviews before we booked the place but we decided to come here and it was the best choice !! We did not experience any bad timing what so ever there. If something was wrong they would fix it immediately and made sure it was done. Also Make sure you tip them they work so hard for those tips. They all are an amazing staff all of them not one time we stayed there was a bad night and we was there for a week. I’m definitely coming back to this resort. Thank you Be live for an amazing 30th birthday ?? and thank you for having the best staff !!