Majestic Elegance Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 20096 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing trip! Best time ever

    Reviewed by NR0216() on May 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I just returned from the Majestic Elegance hotel; and I can say it was a GREAT time! I don’t know how anyone can complain. The entire resort was pristine. Everything was super clean, the pool, the beach, the grounds, the public bathrooms, and our room. I didn’t see a dry lead even, and there were no bugs or mosquitoes. We stayed four days and not one mosquito bite. The pool and beach are stunning; drinks are offered everywhere with a smile. It was really nice to do water sports right there, no lines, and $15 is reasonable for a water tube ride which was super fun! We did it three times. People do try to sell you things on the beach but they’re friendly and they check in at the hotel (they had hotel shirts on) so there’s no reason to feel unsafe. We felt VERY safe and comfortable the whole time...and our butler Julio helped us plan amazing things like dinner on the beach, and set up a romantic night in our room as my husband requested. It was gorgeous! The hot tub was at up for us with champagne and flowers. He gave us his WhatsApp and ensured we had everything we needed the whole time. The hibachi was really good and the big buffet by the main entrance. The rest of the food isn’t bad; like sandwiches all over the resort, which is a nice snack between meals. We went with three other couples and everyone had a great time. We did a boat excursion with scaiba diving (I recommend getting a private boat, it’s a hassle free) My advice is just relax...have fun....and tip people! If You’re complaining while you’re there, then you need more than a vacation! Haha Thanks majestic! And especially Julio! What a gentleman and a great host! Thanks majestic! ( I have amazing photos but for some reason can’t upload)

    You'll never want to leave

    Reviewed by oliverd301(Orlando, Florida) on May 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place was amazing, the amenities are mind blowing. Am gonna go ahead and get the bad out of the way from the start, the towels are not great, and the bathroom fixtures could be improved. In my opinion, that's where the bad stops. Everything else was mind blowing! The food was to die for, and the quality and attention of the service staff was unbelievably good. All the staff was surprisingly kind and very attentive. Restaurant manager Manuel, runs the Italian restaurant and the breakfast buffet, as if he was directing an orchestra, his service was excellent and his attention to detail was impeccable. The bartenders were all amazing, creating exquisite cocktails that will blow you away, and get you in party mode rather quickly. Everyone is so friendly you'll remember them by name, I feel like I left here with a whole new group of friends, not like I simply left some resort staff behind. Some of the staff whose name I recall who gave me excellent service were: From the bars: Tony, Irrael, Nilka, Miguel Angel,Rosmary and Yadel. From the restaurants: Manuel(manager), Enmanuel, Francisco, and Jesus. From housekeeping: Yulissa.I would like to extend my gratitude to these particular members of the staff who provided me with an amazing stay and tended to all my needs while I was there. Amazing job. Yulissa our housekeeper was very attentive and was very quick to have our room looking like the day we arrived every day of our stay.

    Amazing stay, will be back!

    Reviewed by W5525NNanac() on May 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I spent a long weekend at the junior suite, and let me tell you! It was amazing service from front desk to beach is just A+. The great food had enough choices for bkfst, lunch and dinner. Including vegetarian options (hubby is vegetarian), bkfst is buffet style and they have 3-4 different specialty restaurants for dinner. The drinks were great as well! And we were able to get to know some of our bartenders (of course plan ahead to tip them in US dollars). As soon as we got there, the check in process was outstanding as they helped us to our room and showed us the facilities in the way. Our junior swim up suite was just excellent because it had entrance to the pool right in front of our patio bed and it came extremely convenient during our entire trip. The bartenders: Yadel & Irrael (at the beach bar), Miguel Angel & Roberto (at the lower floor lobby bar) were top notch mixologists as they created several exotic drinks when I could not decide what to drink and always in a kind manner as they juggled tons of other clients. In the Italian restaurant, Francisco (our server for 3 nights, yes we loved that restaurant that much) he was on top of every moment to the point that we did not have to call them for our needs. The Italian restaurant supervisor/manager Manuel showed his kindness and leadership toward his team every night I saw him in action. Resorts need this kind of leaders in order to succeed. Rosmary at the beach cafe was so kind and helpful as well. Once you are at the beach, you will also have opportunity to buy artesanal items! The pools are temperature controlled and it was delicious at any time of the day. The room was impeccable and our housekeeper Yulissa was super attentive as we saw her every morning when we left the room. The mini bar (beer, soda and water) was included and was replenished every morning. Overall amazing experience and of course we will be back! Totally recommend for a couple or family retreat.

    Santiago our butler at Majestic Elegance

    Reviewed by kathyrL132UU() on May 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Santiago was an amazing butler! He tended to our needs very efficiently. Always came through with reservations on the days requested. Had a couple room issues. Santiago addressed and resolved the issues very quickly. In addition, Santiago added little touches throughout our week that made our Anniversary getaway very special.

    2nd visit and loved it just as much as the first time!

    Reviewed by sophiamP7155WZ() on May 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited Majestic Elegance may10-15 a group of 4, and we all absolutely loved it! Coming from cold Boston we needed some sun and smiles and we got plenty of both. This is our second visit to Majestic and we love it the staff is always welcoming and friendly. Service is top of the line food was great with a variety of dishes from all over the world, the grounds were perfect and beautiful lush plants and flowers everywhere. Some of the staff that we just have to mention are CANDIDO in the Mirage side buffet, he would be there from when we went to breakfast and when we came back at night for dinner and he was always happy and friendly and very playful a hardworker as well he was always on the go! They should send him to the states to train the waitstaff here! Lol .KESNER who brought our suitcases to the rooms was very kind and pleasant as well. ANGELINA who served us drinks by the pool was very sweet and in that blazing sun would run back and forth to make sure we had cool drinks, also a young man who worked in the see&sea buffet by the beach i can’t remember his name but he was short and appeared to be a Lead training the other guys he was awesome as well! ALSO the men who worked the grounds cutting bushes and plants with machetes in that blazing hot sun deserve a raise they keep that place immaculate the flowers and plants we beautiful!