Sanctuary Cap Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5801 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    4th of July at Santuary CapCana

    Reviewed by Tom P(Avon by the Sea, New Jersey) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A great place, good service and they know how to throw a 4th of July party. Pool party, barbecue, motorcycles, musicians dancing. Craft beer and cigars. No not just Presidente beer, I'm talking about a truck load of beer. They had an old GMC pickup truck filled with ice and craft beer, all included...

    First time to DR--Spectacular!

    Reviewed by dcherico(Philadelphia, Pennsylvania) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband, two daughters and I vacationed at Sanctuary Cap Cana from 6/22-6/29. It was a fantastic trip! The resort itself is beautiful. We were upgraded to bigger rooms upon arrival, and the view from the balcony was so pretty! Our daughters were right next door to us, so that was a plus. Being a family entity, we were a bit of an anomaly at Sanctuary, because so many other vacationers were couples or newlyweds. But, that didn't stop our girls from totally enjoying the pool/swim up bar every day. Wilken became our fast friend for the week, and we got used to seeing him circling the pool area, looking for people to play beach volleyball. He always stopped by to chat and try to talk our girls into the activities. We even taught Wilken a new card game one evening as we were waiting for the nightly entertainment to begin. Capony, Juan ("is in the house"), Happy Boy, and Diana made our days poolside so much fun. We had great service from Lorena, Reyna, and Eudy while we were catching sun, and Gilbert and Bernardo at the swim up bar were always quick with our drinks. My favorite waiter was Edward, who served us at Capriccio and also the breakfast buffet. He always had a genuine smile and went out of his way to make us feel very comfortable. We had no issues at all with the food or drinks and ate at every restaurant except the Spanish one in Sanctuary Town. I was especially fond of the coffee bar in the main lobby. My husband and I enjoyed our coffee there every morning after we worked out at the gym (yes, we actually worked out every morning but one during our week there!). The entire resort staff is top notch. Everyone works so very hard, and they always greeted us with a warm "Hola!" We quickly learned to respond "Excellente" when we were asked how we were doing--it was the truth!! I would definitely come back to Sanctuary Cap Cana!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    The Best

    Reviewed by ackack888(Huntington, New York) on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned home and we are already trying to go back. The staff here were impeccable and extremely attentive. They exuded love and friendship to all the guests. They made you feel like you were part of their family. I can not say enough about the high level of service that the staff of provided. From Gregory, the restaurant's supervisor, who made sure everything was perfect. The poolside bar staff who remembered each drink and had them ready for you. The housekeeping staff must have come three times each day and had the room spotless. If by some reason you don't enjoy yourself and find tranquility in your stay then there is something wrong with you.

    Paradise!

    Reviewed by KWeiss19(Lone Tree, Colorado) on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our honeymoon trip was simply perfection. Everything was stunningly beautiful, buildings and views alike! The food was excellent, and the staff and service were unforgettable. Henry, Eduardo, Genesis, Chocolate, Maria, Diana, and all the beach bar staff and servers made everything so special for us. They did everything they could to make our stay amazing - and it was! Would go back in a heart beat!!!

    There is someting in the name........Sanctuary

    Reviewed by SixfootColeys() on Jul 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I took the trip to this fine resort for our 20th anniversary. This place is the best. I would give it 6 stars if I could. You felt special as soon as you arrive at the door. We were greeted with a "Welcome" and big smiles. The grounds are beautiful and look even better in person. All of the facilities were great! We stayed at the castle and you truly felt like royalty there. The indoor falls, the pool, and an outstanding gym that has more than enough equipment to get a good workout. The room was great with a peaceful and serene ocean view. We enjoyed all of the restaurants and the food was tasty and well prepared. There were more than enough pools and several events to choose from. They have a fantastic onsite photography service that creates great pictures and memories. The greatest quality of Sanctuary is its professional, warm, and caring staff. The entire staff made a genuine effort to make our stay as magical as possible. Our butler Angel took care of anything we needed and made sure that we were pampered at all times. He was always there when we needed him. The staff at the Casabella was great. Yaris surprised my wife and I with ballons and a special table at breakfast for our anniversary! She took great care of us! Everyone treated you like family and it was a great trip. I am so glad that we decided to come to the Dominican Republic! I would advise anyone who reads this review to try the Sanctuary Cap Cana resort! Trust me.....you will be glad you did! Thank you Sanctuary! We will be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

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