Zoëtry Agua Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5355 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Never Again at this Hotel!

    Reviewed by Companion142966() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Customer service at check out appalling. Tried to stop us boarding the coach for our flight home. We had a visitor, who had a glass of water and pineapple juice. We were charged £104. When we tried to reason, we were shown the t&c! The hotel boosts about international cuisine. Food served consistently was of poor standard. All the family bitten by mosquitoes and bugs. And still suffering post-holiday. Poor environmental & health standards.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-2

    Amazing stay! Best service and food quality

    Reviewed by efred123() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I had an amazing stay at the Zoetry hotel. This is a great hotel for couples or those seeking peace and quiet. The hotel design is very serene and feels private. Food quality was well beyond expectations. Not the typical for an all inclusive. We are from NYC so have been exposed to many restaurants / service. Lots of healthy options and beautiful plating. Oliver brought us a beautiful breakfast on our suite’s patio every morning. He was so kind and friendly. Francisco was our butler and made our stay very comfortable. The coffee stand was so lovely. It sits in an arbor of green trees and offers fresh pastries and coffee all day. We also had wonderful massages at the spa with josaline and Jessie. We would recommend treating yourself to a spa treatment and enjoying the indoor spa hot tub after sunset. The whole resort is very zen with spa music playing throughout (ie no blaring techno and drunk tourists everywhere as in other all inclusives resorts). We also always felt safe despite recents news in the DR. We would recommend this hotel and will be returning!

    The best whirlwind trip ever!

    Reviewed by Pecarter143(Atlanta, Georgia) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I decided last minute to find a sitter and leave the country 12 hours before departure. Yes, it was whirlwind, but so worth it. Upon arrival our butler, Wiris, made sure that we had everything we needed from the moment we stepped onto the property until the time we left. There was nothing that was deficient for us. For a short period of time, we had no hot water, but that was taken care of too. One thing that really impressed me was the romantic beach dinner he set up for my husband and myself. The room was decorated in romance attire while we ate. It was PERFECT! We are not big partiers, but the option to do this at sister resorts is open. This is a place to reflect and bond with your mate. It was a time to find that center of joy that sometimes gets lost with life. My husband have vowed to do that more often and a wellness resort is the ticket!

    Clarke

    Reviewed by Academylegend() on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great resort, wonderful food, Carlos was brilliant , ten out of ten, pools and beach superb, lots of sun beds, Restaurants were superb, all of the staff were really helpful and friendly, Onevof the best resorts in the Caribbean,

    9 days in paradise

    Reviewed by 44wolfgangh() on Dec 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is a very good tip for all, who are searching for quiet and recreation, away from the usual "all inclusive-circus"! The whole plant is very clean and beautiful, the employees all are very friendly and the food is delicious. Very special thanks to our concierge Carlos Mercedes, who always was very effort, that we get everything, we want. And that in German, which made it a lot easyer for us! ;)