Zoëtry Agua Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5112 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Always a pleasure

    Reviewed by KimmieRod() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have attended Zoetry’s Resort for the past 3 years. The last 2 being in DR. I have to tell you that we go on alot of vacations (2-3 a year) and Zoetry’s by far is not only our favorite but also the most elite. We have the pleasure of having a butler named Ramone. He is amazing!!! He is just an all around great guy. He is one of the main reasons we will be back again next year. He makes the stay above and beyond 5 stars. The reaort is small and intimate. When you are on the beach you feel like it is your own private beach. The rooms are extremly clean as well as the resort and the food is unbelievably deliscious. Every plate made fresh, no buffets. The staff is friendly and always greats you kindly. (Especially Ramone). I would highly recomend this to anyone!!!

    Paradise!

    Reviewed by Journey62579234129(Philadelphia, Pennsylvania) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful resort. While initially bummed that it was a 45 minute ride from the airport, it ended up being a blessing since we were completely secluded from any other resort, meaning we had an enormous beach and no partiers wandering onto our property. Eerily quiet due to the very small number of rooms, so perfect for couples looking for a quiet escape, but definitely not for anyone looking for party/nightlife. Entertainment at night was lacking, but the beautiful beach and amenities available during the day made up for it. I was pleasantly surprised with the variety of food options, however I could see it getting old if staying longer than 7 days. The staff was always exceptionally polite and we never felt pressured to tip, as you often find other places. We were shocked with how well kept our room was-- it seemed like every time we stepped out we came back to a freshly made bed and new towels! The gym is extremely small unfortunately but between the complimentary horseback riding, a deep sea fishing excursion set up by the Amstar rep, and the 20 minute massage, we had plenty to keep us busy. At no fault of the resort, the mosquitos and sand gnats here are relentless! There was usually a bottle laying around but bring plenty of Off Deep Woods and anti-itch cream. The resort does fumigate a few times a day but late at night the bugs definitely come out. Overall, very romantic and quiet place for couples. Would absolutely recommend to friends.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-5

    great getaway

    Reviewed by edlowery() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at Zoetry Agua for four nights and had a great time. Gorgeous, well maintained grounds, friendly staff, great service, as you’d expect. I read a lot of reviews before booking, so I wanted to address our experience with some of the recurring issues people have raised that gave me some concerns. 1. Mosquitoes/bugs. Not a huge problem while we were there. Got a couple of bites out near the beach at dusk one evening, no worse than we’d get outside at home. We did see a couple of guests who reported lots of biting bugs on the beach early in the morning, but we were never out early (and didn’t need to be to get good chairs, etc.). 2. Seaweed. Hit or miss. None the first day and a half, a decent bit the last couple of days. Staff does a good job clearing it every morning, and it didn’t detract from our enjoyment of drinking coconut water (or anything else) on a great stretch of beach. Your mileage may vary. 3. Food quality/service. Consistently very good food in the restaurants. We talked to another couple who said they’d been here before and the food was substantially better this time, so this may be a place where they’ve addressed some old concerns. We were very happy with it. Room service food wasn’t quite as good, but I think that’s inevitable when the food sits out for a bit, gets carried across the property, etc. I’d recommend eating at the restaurants if you want hot food (cold fruit plates and coffee delivered for breakfast were great). And the servers in the restaurants were friendly and attentive; we never had to wait an inordinate amount of time, as some apparently have. I didn’t catch many names other than Viktor, but we didn’t have a single bad experience. We also never had to wait for a table anywhere, with the resort about 2/3 full. 4. Room service/tablet issues. It takes a while to get room service, true. But I don’t expect instant delivery, and you’re at the beach. Relax! With a little planning, the time isn’t any problem. And our orders through the in-room tablets were always correct. 5. Room maintenance. We were in the older part of the resort, and parts of the room did show some wear. But it was a huge, comfortable room with an amazing view, and that was far more important to us than the screen doors not sliding perfectly or things like that. We did have a problem with our tv the first night, but we texted our concierge, Francisco (who took care of pretty much everything for us and probably could’ve done even more if we’d asked him to) and he had maintenance come out and they’d installed a new tv within the hour. Things won’t always go smoothly, so I place a lot of value on how a place addresses problems when they arise, and the staff handled that well. 6. Entertainment. There’s not a lot, as others have said. This was a selling point for us, as we were only there for a few days and wanted to enjoy doing nothing. But if you’re looking for lively entertainment or festive night life, this isn’t the place. I think that covers the main points of concern that I had based on other reviews. None turned out to be huge issues for us. If you look for faults, you’ll probably find some, but this place really is beautiful, and the staff are so friendly and helpful. We had an amazing time and would go back next week if we could. Thanks to everyone at the resort; hopefully we’ll see you again.

    Quiet & Peaceful

    Reviewed by Voyager09030637871(Palos Park, Illinois) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Service was excellent. Food was delicious. Staff was friendly and always helpful. Our butler, Jairo, was wonderful! Always accommodating and there when we needed something or had any questions. Would definitely recommend and will hopefully stay again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Zoetry - April 2019

    Reviewed by Adventurer795919() on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and loved this resort. Loved our oceanfront 2nd floor room. Beautiful room and very close to beach and next to pool with pool bar which we loved. Two Quiet gorgeous pools and plenty of small pools throughout resort. Quiet beautiful beach with plenty of chairs-beds on the beach. Very nice entertainment at the main bar each night. Spa is also awesome and indoor hot tub-pool always open without appointment Very friendly waiters and waitresses. Excellent food. Just a very well rounded resort and highly recommend to adults who want a quiet elegant resort but with also enough day and night entertainment on resort to make it fun :)

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX