Occidental at Xcaret Destination

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 19549 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best place to vacation

    Reviewed by AS9M() on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service is the best I've experienced of all the places I've traveled to on this coast of Mexico. The staff is accomidationg, polite, and attendant. Great place for adults and children. There are a number of activities and attractions to choose from.

    Amazing experience

    Reviewed by 384liyid(Orlando, Florida) on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was great!! Service was great and 3 time at the resort and love it!!! it’s annoying that trip advisor wante 200 words I don’t have 200 words other than everything was great so TripAdvisor your annoying me

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing service and attention to detail

    Reviewed by Sramos08() on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great service at the entire resort but especially at the Mexican restaurant the Hacienda. Chef Jaime went out of his way and prepared a special off the menu dish for our family. A special thank you for Huritces and Victor for the attention and making us feel so welcomed. It was so great we went back twice! Thank you!

    Family Vacation

    Reviewed by lindsyb2015() on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing Food at Los Olivos!! Thank you Valentin and David!! Alfredo was the BEST with shrimp! Also Tiramisu! Thanks again!! Best Service and friendly staff! Caprese Salad was perfect! Thank you all for a beautiful night!

    Valentin at the italian restaurant

    Reviewed by Valeraii2020() on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Valentin is a perfect waither and the restaurant what can i add more than it was as good as eating a lasagna in italia the cook is the best cook of the hotel everything need to be try and thats sure !!!! Thanks for this diner it is to try again