Sandos Caracol Eco Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 20944 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Los Lirios Restaurant

    Reviewed by philhunter95(Denver, Colorado) on Sep 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff was some of the best we have ever had. Along with their great service, they helped us learn some Spanish. I would like to thank personally Virginia, Martha,Noemi,Angel,Jose and Sacora. All of them did an outstanding job and go out of their way to help you. I highly recommend this resort with no problems. Thank you for the great stay. We will return many more times.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Would recommend after visiting many resorts in the past

    Reviewed by Ksarey01() on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hands down the best resort facilities I have ever been to. You have the ability to enjoy a beach that’s beautiful, activities such as biking and kayaking, and drinks that’s are actually top shelf. I am a huge history buff and actually learned after the fact that the Mayan ruins onsite are actually real and can be visited on a very short walk. Even with the difficulties of the pandemic this resort put an effort into receiving feedback and the dinner at La Riviera was one of the best I’ve had in Mexico. Luis was a wonderful waiter and for such a a short encounter made our stay that much better. Victor at the beach bar put an extra effort into finding cocktails we liked and made us feel comfortable

    Great Eco property on the Beach!

    Reviewed by Timartin(Las Vegas, Nevada) on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a great time here! Beautiful beach and amidst the jungle! Wildlife aplenty! Excellent food options, staff, and activities. We stayed in the “Select Adults only area” which offered separate amenities which were fantastic. Good water sports options. Karina in the Concierge was very helpful, as was Nestor and Isias at the water park.

    Safari

    Reviewed by GrandTour659723(Costa Maya, Mexico) on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Alvaro is the excellent and very knowledgeable. Ernesto and jair was excellent as well. Very informative and the Cenote were excellent. The animals were awesome and friendly. Pictures at The bridge was amazing! We definitely come back

    Summer remix

    Reviewed by 93akilb() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nestor from sandos water park and his team Diana showed us a phenomenal time very informative and helpful and I’d definitely recommend them to any family that doesn’t speak Spanish and wants to have a good time