Sandals Grande St Lucian Spa and Beach Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 9007 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing

    Reviewed by Firefergdave() on Mar 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We’ve travelled a bit, been to 5 Sandals. While this property is beautiful, the people make it as good if not better than any place I’ve vacationed, ever! The restaurants were very good, the partners for the excursions were also outstanding. The only downside is the lengthy ride from the airport.

    Beautiful Island and Staff

    Reviewed by lizsA8270SU() on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from 1 week of paradise. The hotel/ room itself has a older Caribbean vibe, not modern at all. We didn’t mind this, but if you are expecting modern high end you will want to look elsewhere. The staff never said “no”. They were so nice and helpful and fun. Probably the best staff we have EVER encountered at any resort. Room: we stayed in the Rodney Bay building, swim up room, 4110. While we did use the pool a few times, overall it was rather cold and once the sun starts going down in the afternoon it is less enjoyable. There are no pool chairs at your room to lounge, only a table and regular chairs. They have a building (monarch?) where the pool faces the west and gets the afternoon sun so that would have been preferred. The staff cleaned our room 3x a day and stocked with new towels, drinks in the mini fridge and made up the bed. Due to covid they would turn the ceiling fan to high each time they entered, which was a little too breezy for us. We had to remember to turn it down before bed each night. Food: hands down fantastic. We ate at every restaurant except the pub. Soy, Kimonos and Bombay are all very new and modern looking. It’s always fun to try something new. Most require reservations but due to low capacity they can generally get you in even if you don’t have one. Instead of being closed 1x a week, each were closed 3x a week so plan your meals accordingly. Due to covid, upon entering the restaurant you have to use The sanitizer and have your mask on. You then provide your last name and room # before being seated. Once at the table you can remove your mask. For breakfast they had a buffet which was fine but not our preferred option. You are seated and order your drinks before heading into the buffet. Once in there you sanitize and you advise the staff of what you would like. You never touch the food, tongs or plates. They plate everything for you and then hand you your plate. It was easy but I still prefer a sit down meal. Toscanini is open for breakfast with plated meals. You follow the same protocol listed above and once seated you can order your meal. The steak & eggs, eggs Benedict and blueberry pancakes were all delish. Most mornings my husband was up before me and would go the Toscanini and order the food to-go. He would bring it back to dine on our room patio. It was my favorite part of the day. All the restaurants allow for you to order anything for take away and you can eat anywhere at the resort or in your room. For lunch you have a decent variety to choose from. Francescas for crepes. We had a few different varieties and they were okay. Not our favorite option but still good. Dinos for pizza, most people got it to-go and ate at their chairs. Very good, we enjoyed the Hawaiian and caprese options. We also took a pizza with us back to the airport since there isn’t much to chose from while waiting to travel home. Mariner, Jerk Shack and Doggies: they are all situated along the beach and you can order from any of the restaurants dining. Example, we ordered the nachos from Mariner, Caribbean dog from doggies and jerk chicken from the jerk shack for the same meal. It’s great. Our favorites for much were: nachos, blackened snapper and the jerk chicken. Very impressed with the selection for lunch options. Dinner: basically the only planned thing each day. We enjoyed sushi at soy before our meals so we opted for later dinner reservations (7:30/8pm). We also go to bed fairly early so we knew as soon as we ate we would crash so we tried to push our reservations later. All of the restaurants have a signature cocktail and dish. We suggest trying both as they are typically very good. Gordon’s on the pier is wonderful, Kimonos is fun, if you go with a group of people, definitely down with them at Kimonos and Bombay. Bombay is served family style so it’s fun to try lots of different things. We got rained out of Barefoot, but we laughed it off and still enjoyed the food and restaurant. Spa was fine. We had a couples massage which was fantastic. There was nothing overly special about the spa itself. Not sure if we just weren’t informed or if certain things weren’t available due to COVID. I’m used to sauna rooms and hot tubs. Specialty products available in the e restrooms but there was only basic soap, shampoo, conditioner. No combs, razors, hair products, etc. Excursion: we did the Wednesday night sunset party cruise. I was feeling carsick from the 30-min drive to get on the boat so I didn’t drink much but my husband had a blast. They played great music, had tons of appetizers and drinks. It lasted about 2 hours and was a lot of fun. Photography: we opted for the free mini photo shoot. It took about 20 minutes and we had about 100 photos to chose from. The resort is stunning and the photos turned out so beautiful. Each digital photo is $18, we opted for the 10 photo package and got 5 free with a frame. Worth it to us since we never do anything like this at home. Since the shoot is free and only 20 minutes if we don’t like any of the photos we do t feel obligated to purchase. It also gives us an excuse to look extra nice for our dinner that night. Shuttle: AWFUL. Worst part of our trip, hands down. I get motion sickness easily and the drive was worse than I could have imagined. It’s an hour and 40 minutes of hell. You go through mountains, up and done right curved winding roads at fast jerky speeds. I didn’t have any Dramamine so maybe it would have been okay if I did. My only hesitation about coming back here is having to possible endure the shuttle. We took the Fun to See Ferry on our way to the resort and it was the best decision we made. If it would have been available for us on the way home we would have taken it back. The island is beautiful. The staff is amazing. The hotel is the perfect size. If you want to chat with people you can, I’d you want an intimate place to have a drink by a fire, You can. It’s the best of both worlds and I margins we will return someday.

    Your Home Away from Home

    Reviewed by PayItFoward(Bonita Springs, Florida) on Mar 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from an amazing vacation at Sandals Grande St. Lucian and I could not wait to share my wonderful experience there. The resort is on a peninsula bounded on one side by the Atlantic Ocean and on the other by the Caribbean Sea at expansive Rodney Bay. It is a perfect location for rest, relaxation and breathtaking views of Rodney Bay which include historic Pigeon Island, lush green hillsides across the bay and the town of Gros-Islet which provides an urban contrast at night with its lights twinkling in the distance. The resort could not have been more perfect. Around every turn in the walkway there something even more delightful to see. There are so many things to do including water sports of every type. We took a 2:30 pm guided snorkeling tour with the knowledgeable and experienced Martin, sailed the bay in a Hobie Cat (a two to four person catamaran) and paddle boarded for the first time. It was much easier to balance on a paddleborad than I had anticipated. There is much to do and see on land as well. There are fire pits at night and more swimming pools than I could count as well as hammocks, suspended chairs, cabanas and a fully equipped gym. When we arrived at the resort the driver stopped our shuttle a bit before the entrance and said in a low, soft voice, “This is your home away from home.” It felt like home. The type of home where family is appreciated, respected, cared for and yes, even spoiled!! As breathtaking as the resort is, the staff members are its true stars. They are all focused on their guests and making their stays enjoyable, memorable and exceptional.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Best all inclusive..Booked another Sandals vacation.

    Reviewed by ewinserrn(Dallas, Texas) on Feb 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I started going to all inclusive resorts a couple of years ago. We decided to try Sandals this year. We were very impressed with the wonderful service we received from the booking to the drop off at the airport. We enjoyed everything Sandals had to offer including he workouts with Roma. I loved the positive energy that was felt throughout our visit. Everyone was very friendly and accommodating. The food was delicious and fresh. We needed more time so that we could go back and eat at the restaurants a second time. Make sure you try the signature cocktails at each restaurant. We have already booked our next Sandals vacation.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    All you want to know - and then some! :)

    Reviewed by Diane C(Atlanta, Georgia) on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently spent 5 nights at Sandals Grande St. Lucian and had an absolutely wonderful time! Traveling during these crazy times can be a bit stressful at times, but don’t let that stop you! You need to get out of your house and get some sunshine, like we did!!! Travel Requirements for Covid - Before traveling to St. Lucia, be aware that some paperwork is required. Google "St. Lucia Covid travel requirements" and you can find a website with the necessary information. (Tripadvisor does not allow URL links or I would add one here.) A PCR test must be taken no more than 5 days before arrival and a travel registration form completed and submitted no less than 7 days before you travel. You need to complete this form and email it to the address noted along with your negative Covid PCR test. You will then receive an email response with a “letter of approval.” Take this letter of approval with you, your negative Covid PCR test results and the auto-response email received on submission of your Travel Registration Form. For your departure, Sandals makes it easy for the Covid testing requirements by having free Covid testing right there at the resort. We were tested three days before departure and our results were put under our room’s door before dinner the night before we departed. The resort scheduled our testing by leaving a letter with our scheduled time in our room a couple of days before our test. It could not have been handled better. Staff Highlights - The Grande St. Lucian is just beautiful and I cannot possibly say enough good things about the staff. We enjoyed meeting so many wonderful people who helped make our trip terrific: BB (So sweet in the Loyalty Room), LaToya (Exceptional service at Gordon’s and the Crêpery. What a sweetheart!!), Jamal (Quite a wonderful bartender at the pool bar! Thanks for making my husband his special pineapple margaritas!), Peter (Also a great bartender at the pool bar!), Anderson (Yet another great bartender!), Derek at Watersports (Thanks for getting me up on slalom!), Martin and Marcus at the Dive Center (Thanks for hooking up my dive computer!), Peaches (Led my group of divers and was great!), and Ruben at Kimono’s (Great cook and quite the entertainer!!). I wish I could remember the names of everyone who was so nice, but these were some of our favorites. Helicopter Transfer from Airport - We opted to take the helicopter to the resort on arrival and booked with Island Routes ($205 per person). I made reservations before our trip beforehand. On arrival at the airport, our temperatures were taken and we then stood in line to go to a table where our Covid paperwork was checked. We retrieved our checked bags and went through immigration and on to the Sandals lounge, where our names were on a list for the helicopter transfer and our bags were tagged with our room numbers. We were then directed to the Island Routes desk, taking our bags with us. Our bags were left there by the Island Routes desk to be driven to the resort by van. We were directed outside, first to a little security screening building then to a van which took us to the helicopter pad for our transfer. Our pilot was Captain Owen, who was very professional. We all wore the provided headphones on the helicopter and Captain Owen pointed out some sites to us. The scenery was very beautiful. The ride was relatively smooth, although you could feel a little bit of swaying from the wind. The four of us fit fine. The ladies were in front with the Captain, a bit of a snug fit, but not bad. The husbands sat in back. There were two more headphones so I supposed you could cram in two more people in back, if they weren’t too big. Since our bags were driven to the resort separately, we packed our swimsuits and sunscreen in our carry-ons (25 lb weight limit per bag) as we got to the resort a good while before our bags. The helicopter ride is only about 15 minutes and then we were transported to the resort via van, which was right there waiting on us and was included in the price of the helicopter. The van ride took about 20 minutes. I highly recommend this transfer! We took the van going back to the airport when our time at the resort was sadly over. There were the four of us plus one more couple in our van, so not crowded at all. It is a good hour and a half or more drive to get to the airport and the route is quite hilly with very sharp curves. The windows of the van were kept down but it wasn’t hot, just stinky from exhaust when we got behind a slow poke or two! Pretty though, once we got out of town, which was surprisingly pretty crowded. Restaurants - As you can read from the many reviews on this resort, the food is quite good at ALL the restaurants. We were not in a room with a butler so we made our own dinner reservations in the Loyalty room not long after we arrived. If you don’t have a butler, make your reservations early, probably best to do before you schedule any excursions. It took longer to do this than expected because all of the restaurants that require reservations are not open every night, so a bit of juggling was needed to get into all the restaurants we wanted since we were only staying five nights. (We enjoyed our rum punch while we did this though!) Definitely try as many restaurants as you possibly can because we enjoyed every single meal we had! These are the fancier restaurants that require a reservation: Bombay-closed Sunday & Wednesday; Gordon’s-closed Tuesday & Saturday, but the returning guest dinner was there on Tuesday; Kimonos-closed Monday & Friday; Toscaninis-closed Sunday & Wednesday; Barefoot-closed Monday & Friday. Toscaninis has a beautiful outside seating area so everyone wanted to sit out there (and didn’t want to leave!), like we did, so we ended up not eating that night until quite late. If you end up with a late time, be sure to grab a nice snack that afternoon! I would recommend getting an earlier time for Toscaninis if you want to enjoy that beautiful garden seating. (We enjoyed the friendly cat that visited us when we were outside eating there. :)) The returning guest dinner at Gordon’s on Tuesday was wonderful – steak and lobster! I especially enjoyed the specialty martini at Gordon’s! We were able to eat at pretty much all the restaurants. We thoroughly enjoyed the jerk chicken at the Jerk Shack and our crêpe at the Crêpery. I regret we did not get to go to Barefoot by the Sea and I never got to have the fish and chips at the Old London Pub (reason to return!), but we certainly enjoyed the bar and playing Snooker pool at night in the pool room right next to it! Beautiful room! Diving & Snorkeling - I must say that both the Diving and Watersports areas are extremely well run with exceptional staff and the boats are very nice, typical of a Sandals resort. I went diving on Tuesday because that was the day they went to the Pitons. The dive site right by the Pitons is called “Superman” and it has some of the most beautiful coral I’ve ever seen! Not as many fish as say Bonaire, but WOW, the coral is so colorful and the visibility was perfect that day. The second dive site was “Fantasia.” It also has beautiful coral but has areas of sand where you can spot a nice flounder, like I did, but I was surprised that I didn’t see any rays. I was a little disappointed in the number of fish at both sites, but still not bad – the beautiful coral made up for it. I did not see any eels, turtles (although another group saw one at Fantasia, which they petted!), sharks, rays or frog fish (my favorite!), but I saw the usual varieties and spotted a nice scorpion fish at Fantasia. If you dive, definitely try to go on the dive that goes to the Pitons! There were lots of little thimble jellyfish in the top 5 ft or so of the water, but pretty much none down deeper. I would recommend wearing at least a shortie, which the resort provides. I did not want to deal with taking my own regulator but really wanted to use my own dive computer so I was quite happy when Martin told me they could hook it up for me. (I just brought a hose for it.) Many thanks to Marcus for hooking it up for me! Both Martin and Marcus are awesome!! And since I had my own dive computer, I can tell you that the water temperature at both sites was 85 degrees at the surface and 82 deeper. (Went 60’ at Superman, 40’ or so at Fantasia.) ALL the dive staff are really great! Thanks to Peaches for leading my group! Face masks are required on the boat. I really appreciated whoever it was who found my special face mask and Martin for letting me know it was in a cubby waiting for me. :) We went snorkeling on our second day at the resort and I hate to admit that I was pretty disappointed. The boat just went right across from the resort that day so maybe that’s why we didn’t see much at all, just a bunch of rocks with some sargeant majors swimming around. It seemed like a waste of time – sorry! If you decide to invest the time to go snorkeling, make sure they are going somewhere where you can see something. Watersports - I thoroughly enjoyed getting to waterski for my first time ever on the ocean! I just walked up one afternoon and a few minutes later, I was skiing! I have not slalomed in probably 10 years or more so it was a miracle I got up. Must have been the excellent driving by Derek! Water was not choppy at all. I wish I could have gotten up the next day, but my grip was shot! Derek offered to take me out on one of the little hobie sailboats but I couldn’t that day. That would have been really fun! Once again, all the staff is terrific! Entertainment – I especially enjoyed the saxophonist who played one night and the water show was also terrific. Many nights we were either at a late dinner or playing pool so we missed a lot of the evening entertainment. Excursions – Our one and only excursion was the speedboat tour, which was awesome! It is about a 5-hour tour and goes to several cool places, including the Pitons. We booked with Nick at his little table right at the beach ($115 per person). We were told they only take 7 couples on the boat now due to Covid, but it ended up being 23 or 24 people. At first, we were nervous about the number of people and I expressed my concern beforehand, so we were promised the four of us would be seated at the rear of the boat and they came through on that promise. It seemed perfectly safe and in back, there’s some shade. I’m sure the tour was previously much better before Covid hit – there was no shuttle to the Sulphur Springs or the Piton warm mineral waterfalls like Nick’s handout said, but we pulled up at a nice little beach and they brought out a 5-gallon bucket of mud that we smeared all over ourselves and made the best of it. (I enjoyed meeting 15-year old Kenyon, who was selling his little hand-made turtles and grasshoppers made from palm leaves.) Lunch was really good, but was eaten on the boat, not at “Mama’s House” where they used to go. We were just fine eating on the boat though. Plenty of rum punch and Piton beer to make us happy. Thanks to Captain Shyan, Nick and Garth for a great time and special thanks to Garth for rescuing my hat! Miscellaneous – Our room was great! We opted for the Caribbean Oceanview Penthouse Club Level. This room (on the back side) did not include a butler, but we didn’t feel like we needed one, although I have to admit I was a little jealous of the little red coolers sitting out every morning for the folks with butlers! We were in building 5, 3rd floor and it was nice and quiet. Our view was not bad but some trees were blocking a good bit of our ocean view. The ladies kept it nice and clean – thank you! We were told at the desk that the resort was at a little over 50% capacity so getting a lounge chair was never a problem. There is a really nice sea grape tree down to the left (if you’re facing the ocean) that is a really nice shady spot and there is even drink service there. As for Covid concerns, the resort felt safe enough. The main lobby area is very open so has lots of airflow going through. Face masks are required inside the resort and entering the restaurants, but not outside. The only few things that I thought could use a little improvement is that there was no entertainment at the pool during the daytime and when music was playing, it wasn’t island music. I need island music when I’m in the islands!! :) Also, the main pool was pretty cold since it’s not heated. Overall, wonderful resort!! We had a blast and I hope to go back soon!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5