Ocean Vista Azul

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3951 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good for budget travellers who have low expectations.

    Reviewed by Candice G(Sudbury, Canada) on Feb 21, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My husband and I visited one week ago. I guess I would say it’s typical Cuba. Beautiful beach, beautiful weather and so/so food. Buffet not so great, A la carted were better. You don’t need reservations. You just arrive and if there is room, they will let you in. All A la cartes offer A fish dish, a beef dish, a pork dish, a chicken dish and a vegetarian dish, usually with rice and veggies in the side. Desserts are good, but you order chocolate cake and you may get vanilla. Whatever they have available. Our room was okay. Drain in shower drained slowly, so you needed to shower quick and get out otherwise it would overflow into the floor. Never traded our beach towels as they were always out. We brought our own anyway. Drinks at the bars we watered down. You would have to drink a lot to get drunk. We didn’t get drunk. Staff was friendly and good. The maid we had was good. The main pool bar supervisor was very good and efficient. At the left beach there was an attendant who would help you get and move your lounge chairs.

    NOT even close to a 3 stat

    Reviewed by herbmom(Fredericton, Canada) on Feb 21, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    So many things to say. I’ve traveled many places and am not fussy. I have stayed at dives that I have chose to stay at and loved it. But when you go on recommendation of Trip Advisor and think you’re going to stay somewhere nice be warned!!! The food is horrible. Went to Havana today and wow had a great meal! There isn’t even good fruit. Like NO bananas or oranges. Juice is Tang or Tang night even be better. Beds are hard and sheets are NOT clean. The pillows are so flat I can’t even explain and they smell like someone else’s Body odor!! We have complained but nothing. The service is great but only when you tip big!! I don’t normally complain because a bad day at the beach ans pool bar is usually better than a good day in the snow. However I’m so happy we didn’t book for our usual 2 weeks. One week is long enough. I’ll add more pictures later. Coffee house is really yummy. Only slightly better food is the a la carts. Had BBQ at buffet the other day ans beef jerky would have been more tender!

    Beautiful Resort

    Reviewed by wireman_11(Winnipeg, Canada) on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our first experience at an All inclusive resort and I must say, we were not disappointed. The entire staff were wonderful and couldn't do enough for us. They all seemed so happy in what they do. The accommodations were better than we expected, the food very good, the bars were great, the beaches were fantastic, the entertainment overall was wonderful and we would definitely stay there again.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Cuba

    Reviewed by amycA9443HG() on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing staff! Super friendly and very good food/drinks. Best family resort. Yunier brunet Yanelis Dani was the best person at the resort by far. Love the dancing by the pool the most. Great temp too.

    Pretty Good Time!

    Reviewed by Suzanne D(Moncton, Canada) on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our second time at Ocean Vista Azul. We were there when it first opened and not as busy as that time. We booked a Privilege Package this time, which was worth it as we had more options for A la Carte & access to the Coral Restaurant for breakfast & lunch. We found the buffet very crowded & understaffed. We had a hard time finding clean tables and even getting a glass of water. I eat lots of vegetables at home but for some reason this year there were barely any available at the buffet and the A la Carte restaurants. Salad was always available but I have always been told not to eat salad as the vegetables are washed with unpurified water. The butler service we had with the Privilege Package was exceptional! Yuri did a great job in ensuring everything was OK with our stay and everything that needed his attention was done immediately. The service at the Privilege Pool was also very good! Thanks Mikel & Alejandro! The Coral Restaurant had great staff, Mayrelin, David, Lizandra & Yaribey were very friendly and we really enjoyed having our lunches there. We will be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-4