Fairmont Palliser

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3054 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Hotel

    Reviewed by AgentmomYYC(Calgary, Canada) on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Fairmont Palliser is one of the best places in the city to feel like royalty and get pampered. From the moment you hand off your keys to the valet you can be assured you are in good hands. No request is too much and they really go above and beyond to keep their guests happy. I will always choose the Fairmont as my hotel of choice.

    Extremely Disappointing

    Reviewed by timprest0n(Calgary, Canada) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The nicest part of our stay was the dinner we had at the Hawthorn Dining Room. The food was delicious and our server was outstanding. From that point on, our 2 night stay was very disappointing. The freight trains run by the back of the hotel all night long which woke us up repeatedly. The breakfast we were encouraged to upgrade to on the top floor is an unimaginative, cold and a tasteless poor excuse for a buffet. $60 per person? We were so disappointed that we immediately asked for our money back and cancelled the second morning of eating there. Honestly, Tim Horton's would be better than that slop. We moved to a second room at the front of the hotel to escape the train noise and it was a broom closet. What was meant to be a romantic weekend of relaxation came up woefully short and the hotel takes the brunt of the blame. I will never stay there again. Hotel Arts is so much better in so many ways.

    Relaxing stay

    Reviewed by Toodles4now(Calgary, Canada) on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Fairmont Palliser provides a relaxing reprieve from the everyday. The room was clean and comfortable providing us with quiet downtime. The chairs in the room are very comfortable for enjoying a cup of coffee and some reading. The convention centre is right there as are several excellent restaurants. The staff are friendly, professional and helpful. The breakfast in the Hawthorn was also very good

    Excellent Business Hotel

    Reviewed by mg1214(Charlottesville, Virginia) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Palliser is well located - next door to the Calgary Tower and around the city center. Rooms are well appointed and service varies from acceptable to good. I opted to add on the lounge experience, it offered reasonable breakfast (including reasonably early opening hours) sweets in the evening, and a reasonable selection of beverages. Service was not good day 1 but improved markedly with a bit more assertiveness. I found the room a bit dated, but reasonably spacious and the bed was very comfortable. The thermostat was not very responsive, and this might be an issue for folks who prefer to sleep in a room that is particularly cool or warm. The housekeeping staff were especially helpful and friendly, the staff at the hotel entrance and reception desk were less helpful but never brusque or rude. Overall I recommend this hotel for any traveler who likes a traditional property, with all the amenities that implies.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-4

    Dated room

    Reviewed by Randizzle21(Calgary, Canada) on Feb 15, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    While a Fairmont room, was disappointed with the bathroom, crack in the tub, extreme low flow shower and one robe for couples room. Pillows were well used and flat. Unfortunately did not have the fit kit in-room either. On their own, not a big deal, however all together made for a very “unFairmont” type experience.