Catalonia Riviera Maya & Yucatan Beach

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 12833 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    relax place

    Reviewed by LilianaCastillo(New York City, New York) on Sep 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    If you need a place to relax go there. They have a very attentive staff and you just have to lie in a chair and relax. The ground are beautiful and peaceful. The room are kept well clean. You also will have a good night sleep. The pillow are too small, the hotel should change it to a standard side. Bring your own pillow if you need a regular size pillow. The food at Love are the best . Go there for breakfast and dinner. The only problem is the beach as many mention. Too rocky at the edge and it is uncomfortable to go inside but one you are inside you will love it. Bring water shoes!!! Too many kids during the weekend. You should have one side for adult only, and open the other side for family with kids . Everyone ended in the privileges' side since it is the only serving drinks right now. Great DJ and music. Even though was empty during the week day most local go during the weekend and the hotel always had so type of party going on . It is in a gated community get out of the hotel and enjoy the many restaurants around and live music. It is a gorgeous small town. thanks for those wonderful 7 days. Really needed the rest and fun after being almost lock at home thanks to the pandemic . for 7 days I forgot about it. BTW the hotel take many precautions so you will feel safe.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    AVerage Resort

    Reviewed by germainemuirhead() on Sep 13, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The resort is great for families but not for single people or party animals. The resort is a ghost town over 7pm and they have limited access to food. The resort isn't meant for those to have fun unless you bring your family over. The wifi isn't the greatest as it cut out periodically through the day.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-1

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    First Time in Mexico

    Reviewed by E6159JGcandyc() on Aug 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Catalonia Riviera Maya is such a wonderful resort! From the food, fun and staff, they’ve got you SPOILED!! Georgina brings all the fun to the resort!! From very early to the very end of the night Georgina has got all the activities! Viva la fiesta!!! The bar tenders are super attentive and bring drinks and fun to you whenever you need it! Food is great for the price! I highly highly recommend upgrading to privileged rooms! Extra service, pools and lotsa fun! Come to this resort!! Super COVID safe, masks and sanitizer everywhere!!

    5 day stay at Catalonia Riviera Maya

    Reviewed by kss00() on Aug 25, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were here during COVID-19 and had a great time. 5 ?? Check-In/ Reception We have been greeted and welcomed by friendly receptionist and were checked in promptly. Next day I came back to ask a question at the reception and it was another person (a lady, sorry I don’t recall her name) who was extremely helpful and went above and beyond to help me with adjusting cab reservation, booking dinner etc. 5 ?? Room We got upgraded to Privilege room with no additional charge. I think because we booked directly on Catalonia website, but not sure. Room was clean. Housekeeping is excellent. 1 ?? Mini bar There is no mini liquors or beer in the room fridge. 5 ?? Service at bars Bartenders at all bars are awesome. Very knowledgeable and accommodating. Shoot out to Manuel, Francisco and Fernando - you guys are the best! 5 ?? Breakfast buffet Selection was good, but not excellent. Fresh juices are good, omelet station is always hit, Carmen makes best cappuccinos and lattes! 3 ?? Beach There is super limited space at the beach. You need to come earlier to get a good spot. It wasn’t major problem for us personally since hotel was only 20% occupied during our stay. Beach is super rocky, be prepared that it won’t be all perfect golden sand. Check pictures to get an idea. 3 ?? Liquor Selection of liquors is mediocre. If you love some high end liquor, you may be disappointed. Beer is cold and fresh. 5 ?? Service at restaurants We went to 4 restaurants during our stay and I can say for sure that service was better than food most of the time. Shout out to Lorenzo. 3.5 ?? Food Average score for all dinning experiences is 3.5. Steak house - steak was mediocre and salmon burger just okay. Poor experience. Italian - takes second place from the bottom. Tortellini were totally undercooked (not Al dente), carpaccio not cold. Tapas - second place. Good choice of starters, decent steak, good fish. Most dishes were not salty. Be Loved - best experience ever! Scallops and shrimp are excellent, deserts are super nice, fish is great! Truly awesome dinner spot. Chef does great job! 5 ?? Grounds Everything is super clean, sanitized, and taken care of. Cleaning stuff constantly cleaning area around pool. Pool is crystal clean. 5 ?? COVID safety All staff wears masks at all times. There are rules in place for visitors as well. Overall we enjoyed our stay in the resort and had very relaxing vacation. A lot of resort amenities were unfortunately not available due to Covid, but we were able to get out of resort and visit cenotes that are close by and see dolphins near by in dolphin discovery center.

    First Time to Catalonia Resort

    Reviewed by fnelson70(Minneapolis) on Aug 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Family vacation at Catalonia Riviera Maya was perfect. The resort and staff are going Above and Beyond CDC requirements for sanitizing, social distancing at the restaurants, pool and beach area. The entertainment staff was excellent specially Georgina. Everyday Georgina is full of enthusiasm and great energy. She gets everyone involved in aqua gym every morning. She has an awesome personality. We enjoyed her pool side bingo. So much fun spent by the pool and the beach. Shout out to Alix and Matthew as well. Alix was remarkable at making sure we had dinner reservations each day and if we needed anything at all. Matthew at Dive Shop was awesome. My husband signed up for the first time to take diving lessons and Matthew was a great instructor. He took my husband on his first dive and he loved it. He spent time with me in the pool to make sure I was comfortable with the gear and taught me how to completely let go and enjoy the world underwater. We will definitely recommend this resort to family and friends. We are planning already on coming back in six months to finish the dive certification. This is by far the best time spent on vacation. Thank you Catalonia and your entire staff for making this an incredible vacation during the pandemic and for keeping everyone safe by following all the CDC requirements.