Panama Jack Resorts Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 10982 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Turtle released experience ??

    Reviewed by jacquelinecX7473GS(Kissimmee, Florida) on Aug 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Yesterday we had an amazing experience seeing how Aldair(employee) release the baby turtles, he is really knowledgeable. The resort employees treat the turtles great and protect this animals with I high level of ecological reponsability.

    Great Stay! Wish it could of been longer!

    Reviewed by mistermike28() on Aug 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time at Panama Jack Resort in Cancún. From the start we had great service. Ricardo at the main bar was very helpful and he made awesome drinks. You have the try the Froggy shot. It’s like a Mexican lollipop. Wilder took care of us on the beach and he didn’t let us go thirsty. Ruth gave me a facial at the spa that really helped my skin. Manuel and Francisco were helpful in the PhotoPro booth. They took amazing pictures and had excellent service. Jorge also gave us a helping hand when we were looking for our way around the hotel. I didn’t get the lady’s name at the coffee shop but she made great coffee and they have the best cookies. Overall everyone was great and We would definitely recommend staying here.

    AMAZING FOOD OUTSTANDING SERVICE

    Reviewed by marielamY8537EM() on Aug 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our trip to Cancun was amazing. The resort truly was outstanding overall. But what really sticks is the AMAZING SERIVICE. Everyone is super cordial and respectful. They are so helpful. Out last night we ate at Viaggio and our server Luis was super nice and amazing. He was a delight throughout the night and one of the many reasons we would make another visit to the Resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Baby turtle experience!

    Reviewed by W9971DMmichaelm() on Aug 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Miguel and Aldair on beach Security helped us to a baby turtle experience. We took a pic and video. Such a good experience. Had an amazing meet and greet. Who would of thought we were surrounded by such great sea life on a short vacay trip.

    Turtle Encounter

    Reviewed by antorres129(Orlando, Florida) on Aug 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was an amazing experience. We saw turtles as they hatched from the sand. We were able able to name one of them, Miguelita. The host Miguel from the resort, was informing us about the turtles. Miguel and Raul were amazing.