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  5. Hyatt Ziva Cancun

Hyatt Ziva Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • Beach escape
  • All-inclusive
  • Family of 5
Hotel reviews summary
Our guests rated this property 4.0 out of 5

Our guest rating from 2 reviews

		
						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 6844 reviews

Overview

Hyatt Ziva Cancun has a desirable oceanfront location with a spectacularly scenic peninsula surrounded on three sides by turquoise seas. Inspired by the beauty of the destination and the culture, a naturally elegant, airy ambiance blends contemporary decor with Mayan influences, and shades of brilliant blue stretch from the sparkling infinity pools to the azure ocean. Swim-up suites, authentic cuisine, and Service from the Heart™ are just a few of the many delights awaiting guests of all ages at the newest Evolution of All-Inclusive™.

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • All gratuities
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV

Select a room type:

Hotel Room includes:

Room includes:

  • 1 king bed and 1 sofa bed, or 2 double beds
  • Garden view
  • 483 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Concierge service
  • Connecting rooms available (subject to availability)
  • Lit make-up mirror
  • Mini-bar
  • Smoke-free
  • Conference call capabilities
  • Charging station
Image showcasing Hotel Room

Hotel Room

Resort View includes:

Room includes:

  • 1 king bed and 1 sofa bed, or 2 double beds
  • Resort viewpool view
  • 483 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Connecting rooms available (subject to availability)
  • Lit make-up mirror
  • Smoke-free
  • Upgraded amenities
Image showcasing Resort View

Resort View

Ocean View includes:

Room includes:

  • 1 king bed and 1 sofa bed, or 2 double beds
  • Ocean view
  • 483 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Concierge service
  • Connecting rooms available (subject to availability)
  • Lit make-up mirror
  • Mini-bar
  • Smoke-free

Ocean Front includes:

Room includes:

  • 1 king bed and 1 sofa bed, or 2 double beds
  • Oceanfront
  • 483 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Concierge service
  • Connecting rooms available (subject to availability)
  • Lit make-up mirror
  • Mini-bar
  • Smoke-free
Image showcasing Ocean Front

Ocean Front

Club Ocean Front includes:

Room includes:

  • 1 king bed and 1 sofa bed, or 2 double beds
  • OceanfrontDirect Caribbean sea views
  • 483 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Concierge service
  • Connecting rooms available (subject to availability)
  • Lit make-up mirror
  • Mini-bar
  • Smoke-free
  • Upgraded amenities
  • Access to the Hyatt club lounge
  • Private check-in
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Club Ocean Front 2 doubles

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Club Ocean Front balcony

Additional details:

Hyatt Club Level is a luxury experience with added value.

Private check-in and check-out in an exclusive area
Personalized concierge services
Best suite views in the exclusive Hyatt Club Tower
Bottle of domestic sparkling wine
VIP in-room refreshment center with liquor
Exclusive Club Level lounge featuring premium drinks, appetizers and continental breakfast (7 a.m. until 10 p.m.)
Complimentary domestic and international calls (USA, CAN & MEX)
10% discount on spa and salon services
State-of-the-art espresso machine
Personalized Butler & Concierge Services

Dolphin View Master includes:

Room includes:

  • 1 king bed and 1 sofa bed, or 2 double beds
  • Views overlooking the Dolphin Encounter
  • 598 square feet
  • Minimum 1 adult, maximum 5 adults
  • Maximum 5 children
  • No more than 6 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Concierge service
  • Connecting rooms available (subject to availability)
  • Lit make-up mirror
  • Mini-bar
  • Smoke-free
Image showcasing Dolphin View Master

Dolphin View Master

Swim Up includes:

Room includes:

  • 1 king bed and 1 sofa bed, or 2 double beds
  • Ocean view
  • 712 square feet
  • Minimum 1 adult, maximum 4 adults
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Concierge service
  • Lit make-up mirror
  • Mini-bar
  • Smoke-free
  • Direct semi private pool access
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Swim Up

Showing slide 2 of 2 in image gallery showcasing Swim Up

Swim Up terrace

Ocean Front Pyramid Suite includes:

Room includes:

  • 1 king bed and 1 sofa bed
  • Ocean view
  • 1316 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 5 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Lit make-up mirror
  • Two floors
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Ocean Front Pyramid Suite

Showing slide 2 of 2 in image gallery showcasing Ocean Front Pyramid Suite

Ocean Front Pyramid Suite living room

Club Ocean Front Corner Suite includes:

Room includes:

  • 1 king bed
  • Oceanfront
  • 1087 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Hyatt Ziva Club lounge access and private check-in
  • Hot tub
Showing slide 1 of 2 in image gallery showcasing Club Ocean Front Corner Suite

Club Ocean Front Corner Suite 2 doubles

Showing slide 2 of 2 in image gallery showcasing Club Ocean Front Corner Suite

Club Ocean Front Corner Suite terrace

Additional details:

Hyatt Club Level is a luxury experience with added value.

Private check-in and check-out in an exclusive area
Personalized concierge services
Best suite views in the exclusive Hyatt Club Tower
Bottle of domestic sparkling wine
VIP in-room refreshment center with liquor
Exclusive Club Level lounge featuring premium drinks, appetizers and continental breakfast (7 a.m. until 10 p.m.)
Complimentary domestic and international calls (USA, CAN & MEX)
10% discount on spa and salon services
State-of-the-art espresso machine
Personalized Butler & Concierge Services

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services
  • Children’s pool
  • Playground
  • Waterpark

KidZ Club

 -

Open from: 9:00 a.m. to 4:00 p.m.

Age range: 4 to 12

    The age range below will determine the quantity of children during booking.

  • Children ages: 3 to 12
Type Amenities

Saasil

  • Bar
  • Piano bar

Juana Margarita?

  • Bar
  • Open air

Tres Cerveza's (Adult only 18+)

  • Bar
  • Sports bar
  • Open air

Punta Vista

  • Bar
  • Pool bar
  • Open air

Dips & Sips

  • Bar
  • Restaurant bar
  • Open air

Bar del Mar

  • Bar
  • Pool bar
  • Open air

24 Horas

  • Bar
  • Self-serve bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional information

Bastille's (Adults only 18+)

  • À la carte
  • French
  • Dinner
  • Dress code

El Mercado

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch
  • Dress code

The Moongate

  • À la carte
  • Asian
  • Dinner
  • Dress code

Tradewinds

  • À la carte
  • Grill/steak house
  • Lunch
  • Dress code

Tradewinds

  • À la carte
  • Grill/steak house
  • Dinner
  • Dress code

Lorenzo's

  • À la carte
  • Italian
  • Dinner
  • Lunch
  • Dress code

Juana Margarita?

  • Snack bar
  • Mexican
  • Dinner
  • Lunch
  • Dress code

Chevy's

  • À la carte
  • American
  • Breakfast
  • Dinner
  • Lunch
  • Dress code

Casa Café

  • Café
  • Coffee and pastries
  • Snacks
  • Dress code
  • This venue may be closed or have reduced days of service during low season
  • Rooms: 547
  • Floors: 18
  • Property view.
  • Built in: 2015
  • Fitness centre: On site
  • Salon: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics

Blvd Kukulcan km 9.5

Hotelier Zone

Cancun, Mexico

52-998-848-7000

1-800-760-09-44

20 km from  CUN

  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Dine around exchange

Any adult guest staying at Hyatt Ziva Cancun can go to Hyatt Zilara Cancun and vice versa, for dinner only with prior reservation through the hotel concierge.

Pools

  • Infinity pools: 3
  • Jetted pools: 3
  • Kids' pools: 2
  • Cabanas: Included
  • Waterpark: Included

Water sports

  • Motorized watersports: On site ($)
  • Non-motorized watersports: On site
  • Snorkeling: On site
  • Watersports centre: On site ($)

Other sports

  • Bicycles: On site
  • Tennis courts: On site

Other activities

  • Beach activities: On site
  • Daily activities: On site
  • Games room: On site
  • Nightly entertainment: On site
  • Yoga classes
  • Basketball court
  • Culinary classes and tastings
  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange
  • Gift shop
  • Grocery items
  • Laundry services
  • Medical services onsite
  • Meeting facilities
  • Multilingual staff
  • Parking
  • Photo shop
  • Shopping onsite
  • Tour desk
  • Wedding facilities