Renaissance Curaçao Resort & Casino

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2324 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Super pleased with this hotel!

    Reviewed by Christine C() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Renaissance in Curacao was a fantastic hotel, perfectly situated right in the heart of downtown Willemstad. Perfect location for walking to restaurants and shopping on both sides of the Emma pontoon bridge. The staff were friendly and helpful, at the front desk, bellman's station, restaurant, and concierge desk. Our room was spotless, and the turndown service was a sweet touch! The breakfast buffet in the Nautilus was substantial; from the waffle and omelet stations to the fresh fruits and hot breakfast items. Of note was the tea selection! We had dinner at the Nautilus one evening as well, and were not disappointed! They have an ocean/pool/beachfront area with plenty of chairs and shaded spots - it was a pleasant way to spend time lounging in the sun or cooling off in the water with the ocean view. There is a pool bar outside as well where you can get tropical drinks and enjoy lunch on the beach. An added bonus is free parking in the parking garage right across the street.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Incredible visit

    Reviewed by yayoamortegui() on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a family vacation without much planning, the staff at Renaissance was awesome. They are very accommodating and willing to assist. Since we were greeted, the staff at the bell station made our time happier. But the hotel really shines in the nautilus restaurant, where Martina and Isabel made our mornings great, be sure to keep an eye out for sidney and Lenny as they will surely bring a smile to your face. This hotel is very superior in the staff kindness and at a great location of historic Willemstad.

    Chef Prepared Dinner at the Renaissance Curacao!

    Reviewed by NorthCarolinaCouple(Fayetteville, North Carolina) on Apr 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a lovely anniversary night! My husband suggested that we celebrate at this restaurant before getting back on the cruise ship. What a great decision! We mentioned to our waitress that we needed plant based options. She immediately responded that she needed to notify the chef. Executive Chef Wassenaar himself came out and talked to us about our food interests and his ideas/suggestions! Wow! He created an appetizer that was so amazing that it could have been the entree. We ate every single delectable bite. This was followed by an entree that was Iron Chef quality. The literal cherry on top was a beautiful dessert with Happy Anniversary in chocolate!!! The imagination and time he put into our meal could only have been from the heart of an executive chef!! We felt so special because there was no way we could have planned such a special evening. He even invited us back and asked us to contact him in advance as he would be delighted to plan and cook our meals for the week!!!! Who does that??!!! For this reason we will return just because of his kindness, skill and leadership. Al and Sandra North Carolina

    Customer service????????

    Reviewed by j k(Annapolis, Maryland) on Apr 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Renaissance Hotel Curaçao I stood in line over 20 minutes while this lady ignored me, after five minutes I decided to actually look at her and she continued to avoid eye contact with me. Not the customer service I expect from Renaissance. She didn’t even acknowledge me in line and say someone will be with you in a moment. That’s when I had to take out my phone, video would have been better but a twenty minute video would have hogged up the space on my phone. #renaissancehotel #marriott #marriottinternational #marriottcareers #customerservice @renaissancehotel @marriott @marriottinternational

    Wonderful vacation with my girlfriend, great location and very friendly staff

    Reviewed by TonyD5858(New York City, New York) on Apr 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My girlfriend and I don't spend too much time at the actual resort when we go on vacation and are more of the exploring type. If you are wanting to explore the entire island of Curacao I think this hotel is a great choice based on its centralized location of the entire island. We were able to see beaches on both the north and south shores. Also, the downtown/bar scene is walking distance from the hotel. We went out a few times till 2am and walked home safely with no problem. The staff was always very friendly and accommodating whenever we had an interaction. I was very appreciative of their care and concern, especially from Miguel, one of my favorite staff members. The room was also very nice and I had no complaints regarding cleanliness or anything of that nature. I would stay at this hotel again if coming back to Curacao.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-4

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