The Westin Grand Cayman Seven Mile Beach Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1043 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful resort on 7 mile beach

    Reviewed by Mirtasue(St Martin / St Maarten) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is right on the beach. It has umbrellas, chairs and beach towels. great restaurants, spa and gym. Good for couples and families with children. Walking distance to stores, restaurants, and to the public bus.

    Beautiful resort with everything close by

    Reviewed by sconroy0998() on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel was great! The food was a little overpriced, but the rooms and lobby were bright and well kept. It’s right in the middle of seven mile beach, so restaurants and shops are only across the street, and most of the excursions are close by. Pool area is beautiful and you can walk right past the pool area to the beach. They have chairs and umbrellas for all the guests. It is first come first serve, but we were able to go out there in mid/late afternoon and still get chairs on the beach. They also have water sports rentals right on the beach for you and phenomenal beach side service with buzzers placed on all the umbrellas. Water stations in several places outside as well. I would highly recommend this place, and would re-book in a heartbeat.

    Nice property but....

    Reviewed by dirtman22(Katy, Texas) on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just nice. The staff is excellent. Very courteous and helpful. We had fish tacos for lunch. They were average but they gave us a bag of chips with them. It made the lunch appear cheap...but it wasn't cheap. The room was nice but small. The ocean view was worth the upgrade. Most guest ate at the marriott next door.

    Beautiful beach - hidden fees

    Reviewed by Maria O(Oakland, California) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Beautiful beach but this place is just ridiculous with the extra charges that they impose. There is a $65 resort fee per day - includes one bottle of water per person , free wifi, maid service, and beach services. I asked one of the beach attendants what the beach service included and he said the umbrella, the towels and chairs (what a joke - this is all normally included at any other hotel) Breakdown - $503.10 base rate for partial ocean view, room, Service Charge per day at 11% $55.34 and Resort fee $65.00 per day and room tax at $65.40 per day....that is a WHOPPING $688.84 per night! What's this service charge for anyway, when you order something at the bar or restaurant they tack on a 16% gratuity fee to your bill. Well, we did not have a great experience with the ambassadors on beach. They very much had the "I don't want to bother with you behavior". I went to get towels and it was 6:57 a.m. - there were three people folding towels and he so coldly said to me we DONT give towels until 7am - For the amount of $$ that I paid for this place, there is no reason for that kind of treatment. One other thing to mention, on our second day, there was this load of college kids that were taking up a large area at the end of the beach playing loud music. So I find out that Westin allows the guests from Sunshine Suites to pay a $35 charge to use the beach, chairs, towels, .....can you believe that? That's why there are so many chairs taken.

    Average property....But the Beach is makes up for it!!!

    Reviewed by Baseballmom1973(Staten Island, New York) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Check-in was a breeze and our room was ready, so that was a plus. The property, lobby very nice, you can see the beach as soon as you walk in. The staff were not overly friendly, in fact the doormen were rather cold. You would think they would be a little more welcoming since they are the first people you meet. Got to our room which was a basic room, clean, nice decor and we got a partial ocean view upgrade which was nice. No complaints about the room. Got to the beach and we had to get ourselves some chairs as there weren't any staff to help us out. The beach was outstanding, we spent 90% of our time in the ocean. Crystal clear water. There was construction going on and it was rather annoying to hear jack hammering all day when you are trying to relax. No mention of this when we booked the trip or checked in. For the price you pay plus a 60/day resort fee you would expect some amenities. There are none, you get a towel and chairs if there are any available. Activities are few and far between, and everything else, even a snorkel mask is extra. Oh I'm sorry you get a few bottles of water. How they get away with this I'll never know. Honestly if they didn't have such prime real estate with the beach, no way they would get the number of guests for the cost. Only had some beach food at the resort, as it's overpriced, so went off the property to eat breakfast and dinner. Eats across the street is good for breakfast. We did breakfast with the sting rays through red sail sports which was great. All in all a nice place to visit, and I would probably go back, but maybe stay in a condo and rent a car. The resort prices are not worth it.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-3

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